Canadian regulators investigated the matter after the Canadian Gamers’ Association requested an inquiry into Rogers’ practices. Rogers, for its part, admitted that the same factors that could lead to Warcraft traffic being “misclassified” as peer-to-peer traffic could have resulted in the same thing happening to Call of Duty: Black Ops multiplayer gaming. Basically, if something goes above 80 kbps or more, that trips the “network management” system, i.e. throttling.
Rogers says that the games in question can all run underneath that rate, and so those who are experiencing throttling must be running some other peer-to-peer application alongside their gaming. Rogers also says the games in question can run fine under that 80 kbps threshold, which the Canadian Gamers’ Association disputes.
Rogers’ counsel, in a letter to the CTRC, complained that the CGA’s co-founder, Jason Koblovsky, wasn’t cooperating to help find a solution. Rogers said it would be pleased if Koblovsky “would allow our technicians to help him find solutions.”
Koblovsky shot back that Rogers was ignoring a simple solution.
“Rather than fixing the issue and actively whitelisting gaming systems to ensure they are not affected … Rogers is continuing to rely on consumer input and complaints rather than put forth the active testing needed to ensure compliance with CRTC policy,” he said in an email. “We believe this approach is inappropriate under these circumstances.”
The CGA will ask the CTRC for a new law requiring providers such as Rogers to have a formal way for customers to report complaints.
moopoo
Saturday, September 10, 2011 at 9:46 PMAs is tradition
Steve
Saturday, September 10, 2011 at 9:52 PMPretty sure, even with the throttling, they’d get better ping than we do. They’re still in North America while our lines have to cross the Pacific and back to reach US servers.
mchaza
Saturday, September 10, 2011 at 10:41 PMi am sure Telstra is throttling, well they are selling there network to the NBN so lets hope they are dicks when it comes to these practices .
Fimbulvetr
Saturday, September 10, 2011 at 11:13 PMI doubt Telstra would do that, considering they host servers for a lot of games.
THXultra
Sunday, September 11, 2011 at 11:29 AMWell their welcome to come to australia where we pay a premium price for a nice connection only to have it slow to a crawl as soon as more than ten jump on at the same time! I pay for a 12Mbit connection but I couldnt even watch 360p video on youtube yesterday, without it loading every 2seconds – let alone our virtually non existent wifi coverage which makes the data I pay for on my mobile phone meaningless… does anyone know whats happening with the “NBN”
mchaza
Sunday, September 11, 2011 at 3:01 PMthey have bought the telstra network and will be expanding its fibre optics network to replace its copper Adsl network over the next few years.
Long way off before full rollout but at least its coming.
PirateJim
Monday, September 12, 2011 at 2:38 PMIve been enjoying the NBN, was one of the first people connected :P
Mr Matsuda
Sunday, September 11, 2011 at 4:35 PMAll I can think is… Why do we not have an Australian Gamers Association?!
Franz
Sunday, September 11, 2011 at 6:09 PMOr, how about you don’t throttle connections. Oh! Fixed!
V0L4T1LE
Monday, September 12, 2011 at 10:36 AMAll major ADSL providers in australia throttle gaming traffic during peak times as it is considered non-essential
POP, HTTP, FTP, RFB etc are all considered essential because they are used in business