SimCity Gets Twice As Many People In The Game, "Improves Server Response Time By 40x"

Providing a little more detail than was briefly offered yesterday in a series of Twitter engagements, Maxis' Lucy Bradshaw has written a blog post outlining the progress that continue to be made fixing SimCity's back-end woes.

"Maxis continues to make huge progress in addressing the lag and server-capacity issues we experienced at launch", she wrote. "We've improved our server response time by 40x, we've doubled the number of players in the game at the same time and reduced server down times."

That's not to say things are perfect, though. Twice as many people in-game is a relative figure, after all, considering we're talking about a game people have had trouble getting into. "The situation is good, but not good enough. And since my boss is one of the negatively affected (!) - we're still driving hard to get everyone online, playing together, and no hitches."

You can read the rest of Bradshaw's latest update below:

I'll keep this short since almost everyone who cares is busy building cities and making friends in SimCity.

Maxis continues to make huge progress in addressing the lag and server-capacity issues we experienced at launch. We've improved our server response time by 40x, we've doubled the number of players in the game at the same time and reduced server down times.

The situation is good, but not good enough. And since my boss is one of the negatively affected (!) - we're still driving hard to get everyone online, playing together, and no hitches.

Tens of thousands of new players are logging in every day. For that support — that commitment from our fans — we are deeply grateful. More than anything, we know that information is important to our players. Our Twitter chat today made that especially clear, and I want to say thank you sharing your ideas, your issues and for being, well, nicer than I thought you would be, given everything you've been through. Thank you.

The new servers we rolled out have a new faster set up. We are now dedicated to updating our original servers so that those of you who have been playing these past few days can get the benefits on servers where your cities are played. To do this, we will have to take the original servers down one by one to upgrade them. The improvements will be worth the downtime, and thanks for hanging with us as we do this. We'll also be adding more tonight as well. We'll be sending out detailed info shortly through our community forums and launcher.

That's it for today. We'll keep you updated on what's to come. Expect the first of our server upgrades to start this evening.

SimCity Update 2 [EA]


Comments

    Decoded: as soon as boss is happy, y'all can get rooted!

    So any Simcity peeps having more luck with the servers? Is it safe to go in now?

      I can't comment on the other servers, but Oceanic 2 was doing mostly fine the last two days, and the few dropouts there were didn't cause any play problems. If that's reflected across the other servers too, then I'd say they've got most of the stability problems out of the way.

        Ok thanks, I'll look to picking it up over the next couple days.

        same here. Been playing Oceanic 2 since launch and all great

          Can confirm this too, all good on Oceanic 2, haven't had a problem for the past 2 days.

      played pretty much all weekend on oceanic mate, droped out once, and didnt save about 5 minutes of play.
      Other than that, tho its been smooth sailing with logging on and playing the game.
      there is a couple of small issues i've noticed, in game chat stops functioning from time to time, and the lag between messages can be minutes, my mates and i just use the origin chat. (its no steam chat but it sorta works).

      Not sure if a bug or what, but donating money from other cities doesnt seem to work either, i've tried between my own cities and also between mates in the same region (connected by road and rail) but the money never arrives.
      the city maps are very small, and the lack of an accurate 'growth/density grid' is annoying, i use the standard default grid template and it seems to be slightly too large for residential and commercial, but slightly too small for industrial. (maybe im doing it wrong?)

      Other than that tho, its a great game, i dont think people relalise just how much of the game relies on the online functionality tho, my entire income atm is reliant on the trade market (education specialty), im always in the black for taxes but rolling in cash.

    The servers are pretty good now, still a bit laggy with anything going out of your city though(global market, trades, gifts etc) I want them to work on the bugs more as well, not just the server issues.

      Yeah I think if there weren't the server issues, we'd be hearing more from the Beta testers who seem pissed off that all the bugs they reported weren't fixed.

    Hopefully they make it so we can filter out maps and stuff, Its annoying trying to find a game that has a empty lot. And when I do find an empty lot it says I dont have the proper content even though I can make my own game with the same bloody map :\

      Trying to find a public map with a free city plot is my main gripe at the moment, the join list needs some working filters. Haven't experienced the content thing though

    I think the servers are all good now, i played 7 hours on a North American server, it loaded instantly and it didnt suffer any dropouts during gameplay.

    The thing that sucks is that your game only saves on that server, i had a city going on the Oceania 1 server but i could access it yesterday because it was full so i had to use another server and start from scratch again.

    An option to be able to access any game from any server would be awesome.

      That wouldn't work. The reason your game can only be on one server is that it interacts with the other cities and regions on that same server to determine metrics like population movement and commodity prices. Each server is essentially its own ecosystem.

    Hmm. Now the servers are actually working, I have to ask, is the game actually worth playing? Been thinking of picking it up for a diversion away from shooting and racing, but I am unsure if I will get bored after 10mins. The game does look pretty cool and it should play well, I guess what I am asking is regarding the longevity of the game. Can anyone see themselves playing this for a while?

      If you like this kind of game. This will last for a very long time. You can get addicted very easily haha. Once I wanted to login just to add some specialization stuff but end up clicking for an hour and make me almost late for movie.

    Sooooo Always online DRM saves them money on piracy?

    Wonder how much its costing them on overtime and all this negative press...

    It shows how little they thought this game would sell thinking less than 6 servers would be able to handle the launch of SimCity

    Last edited 11/03/13 11:41 am

      It's well and truly time to get over this DRM stuff.

      Shouldn't cost too much since they don't pay anybody overtime! Heyoooo!

    Good news that things are improving. I'm waiting patiently playing Cities XL hoping at least the saves can be transferable between servers. It appears the offline option is too difficult for Maxis to bother with.

    Get it cheap maybe.

      They'll never have to option to transfer cities between servers. The reason your game can only be on one server is that it interacts with the other cities and regions on that same server to determine metrics like population movement and commodity prices. Each server is essentially its own ecosystem.

        looking at the comments throughout the page its pretty obvious that ashley is a marketer

        all the cool online features could have been implemented client side with clients uploading data to a server and going from there...everything would have worked first time without this crappy drm

          Yep. You're right. I'm obviously an employee of EA. In fact, I'm the new CEO of EA. Rad. I love my new job. Why I am obviously what I obviously am? I dunno. Something about what random said above.

    Fun fact: Lucy Bradshaw was recently banned from NeoGAF after pretending to not be herself.

    I've played on Oceanic 2 all weekend and have two cities with populations just over 200k. one is an oil exporting city, and the other is a hi tech university city. It's been mostly issue free, however I am currently waiting to log into Oceanic 2 because it is busy :(

    I'll give it another month or so.. see how things are going then.

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