Following the news earlier today that the replacement program for Samsung’s Galaxy Note7 had been halted, Vodafone is now telling affected owners they can swap their Note7 for a S7 Edge instead.
The offer is only from Vodafone at the time of writing, and will come into effect tomorrow. You won’t just get an S7 Edge though: according to the statement provided to Gizmodo, affected Note7 owners can trade their device (that should be turned off) for one that is of equal or lesser value.
Here’s the statement in full:
Vodafone is pausing the replacement program for the new Samsung Galaxy Note7 following reported incidents overseas. From tomorrow, Samsung Galaxy Note7 customers are able to exchange their device for a Samsung Galaxy S7 Edge or another smartphone in stock of equal or less value. Customers are encouraged to back-up their data, complete a factory reset to delete all personal information, power-down their device and exchange it at any Vodafone branded store.
Vodafone will continue to keep customers updated on the status of this program as we receive more information from Samsung.
Samsung also issued a statement earlier today, saying that they were “conducting a thorough investigation” and that they were aware of “telecommunications operators and retailers” pausing the supply of Galaxy Note7 phones.
“Samsung Electronics Australia would like to reassure our customers that we take this matter very seriously. We apologise for any inconvenience and appreciate their patience as we work diligently through this process,” the statement added.
Comments
3 responses to “Samsung Galaxy Note7 Owners Are Being Offered The S7 Edge”
Boom there it is.
Tick, tick, tick, tick, boom.
Boom boom boom boom, I want you in my room.
Are we just doing explosive song lyrics now?
I’ve had an S7 edge since release and it’s an excellent phone except for one annoying issue. Since I got the phone I’ve already had it replaced 3 times due to screen issues that appear to be caused by over heating.