industry news
The Utility of Serious Games for Marketing
Posted by Maggie Greene at 5:30 AM on July 14, 2008
A new report has been released on the utility of 'serious games' and in-game marketing in virtual spaces like Second Life; OTOinsights, the research arm of One to One Interactive, takes a look at the success (or lack thereof) of marketing attempts by major firms. They describe the results as 'uneven' and make some suggestions on how companies can better utilise virtual spaces to pitch their product(s):
"Serious games" refers to the use of games and game technologies for non-entertainment purposes. Traditionally, the education, health, and military sectors were the primary actors in this domain, but in the past few years, marketing has arisen as a major sub-domain of this area. Examples range from the selling of advertising inside video games to dozens of small, experimental corporate-sponsored spaces in virtual worlds such as Second Life, to the fully realised first-person shooter America's Army, developed as a recruitment tool for the U.S. Army. The results have been uneven, as most of these early efforts have had an experimental edge. This report releases findings that compare player engagement in some of Second Life's most successful user-generated areas compared with some of the more ambitious corporate-sponsored efforts in Second Life.
From Worlds In Motion:
In its study, the firm noted that overall, the top user-generated sites are more popular than the top corporate sites in Second Life. "Perhaps the explanation for this disparity is that corporate sites offer different content or experiences than user-generated sites, and builders of user-generated sites are more effective at offering the content users want. Or perhaps the corporate sites offer similar content, and the reason is that Second Life users are simply resisting corporate influence as a part of their hipster ethos".
Oh, snap. Starbucks, we don't want your kind here.
Serious Games for Marketing [One to One Interactive via Worlds In Motion]

Comments (AU Comments · US Comments)
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Silent Predator
Posted 5:42 AM 14/7/08
@Silent Predator: Just to clarify the article linked is research done comparing corporate areas to non-corporate areas and found that players prefer the non-corporate. I was thinking more along the lines of the effectiveness of in game advertising in terms of sales, so the article doesn't really address my question (unless I missed something).
Silent Predator
Silent Predator
Posted 5:39 AM 14/7/08
"In its study, the firm noted that overall, the top user-generated sites are more popular than the top corporate sites in Second Life."
I think the problem here isn't that they offer "different experiences" but that people avoid them simply because they are corporate. I haven't played Second Life, but in general I tend to avoid things that I think are trying to sell me something. If there's another group that's offering something similar and its motivations aren't derived from money I'm more likely to choose that. I'm speaking in generalities and I don't have anything specific to back up my point, but that's just how I feel on the subject.
I generally dislike in game advertising. I feel that it breaks any sense of immersion I may have had. Not too long ago I was playing R6: Vegas (at least I think that was the game) and I remember feeling awkward when seeing the giant billboard ads (I think it was the level on the street outside the casino).
I would be curious to know if there's been any research done as to the effectiveness of in game advertising. Does anyone know if there's been anything done in regards to that?
Silent Predator
deathtastic
Posted 8:58 AM 14/7/08
@Silent Predator:
their are alot of ads in las Vegas, NV how does that break immersion if the real life area is even more cluttered with ads.
deathtastic
darbonne
Posted 10:29 PM 14/7/08
@deathtastic:
The interesting thing about Las Vegas is that it might be the only 'real' place on earth that could actually count as a simulation (virtual). Then there's Disney World of course...
darbonne