repair

This Is What A Dead Kinect Looks Like

It is with great misplaced pride that I report that I am the first Kotaku writer to suffer from a dead Microsoft Kinect. Also, it’s incredibly difficult to get a close-up picture of the Kinect with the sensor powered on.


What’s Inside An Atari 2600?

To celebrate the launch of video game repair guides, do-it-yourself repair website iFixit is tearing down old video game consoles all week long. Today they give us a peek at what’s inside the classic Atari 2600.


Might Sony Suggest An Extended Service Plan For Your PS3?

Why succumb to the high-pressure retail pitch for an extended service plan, when you can extended the warranty on your PlayStation 3 or PSP directly through Sony with the PlayStation Protection Plan?


Wii Update 4.2 Is Killing Wiis Dead

The Nintendo support forums and our tips email alike are packed with reports that Wii system update 4.2 is doing horrible things to Wii consoles, and not just the modded ones.


Free Gold Membership Is Japanese-less

Today? Lovely. Hours ago, the front door rang, and there was a package waiting for me. My Xbox 360 has returned from its convalescence, 22 days later. In that time, I did get to know my PS3 better. Something did come of this mess! The Xbox 360 was even airmailed back to me, and it’s been outfitted with a new guts. Like Crecente, I got an apology note and a free one month Xbox Live Gold membership. Though, my free Gold card doesn’t have Japanese on it — English, Korean and Chinese. What gives, Microsoft?


Repaired Xbox 360 Comes With Freebie

My Red-Ringed Xbox 360 Elite showed back up at my house when I was in Leipzig. The majestic black console was cloaked in bubble wrap, stuffed between two pads and placed in a box along with a letter of apology from Microsoft.

The letter apologised for the inconvenience of having to ship my console off to have it repaired and said they were going to give me a free month of Xbox Live Gold membership. Sure enough, there was a plastic card taped to the bag protecting the Elite good for one free month.

Of course I’d prefer that Microsoft get to the bottom of their RROD issues, but this certainly is a step in the right direction.


Xbox 360 Repairs Slow To Crawl

Rumour has it that a spike in Xbox 360 returns, both valid and not so much, have lead to an increase in the return time for repaired Xbox 360s.

I’ve heard that the turnaround time for Xbox 360 repairs has skyrocketed to as long as six weeks and if you do the maths, that could mean that some loyal 360 fans may be console-less when the Halo 3 launches. Talk about bad juju.


Microsoft Starts Online Site For US Xbox Repairs

In answer to the seemingly never ending tales of Xbox 360 failures (mind you, unlike Crecente I’ve had mine for almost a year with no problems) Microsoft is launching an online site where US owners can help speed up the process of getting their original Xbox or Xbox 360 repaired.


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