Why succumb to the high-pressure retail pitch for an extended service plan, when you can extended the warranty on your PlayStation 3 or PSP directly through Sony with the PlayStation Protection Plan? More »
The Nintendo support forums and our tips email alike are packed with reports that Wii system update 4.2 is doing horrible things to Wii consoles, and not just the modded ones. More »
Today? Lovely. Hours ago, the front door rang, and there was a package waiting for me. My Xbox 360 has returned from its convalescence, 22 days later. In that time, I did get to know my PS3 better. Something did come of this mess! The Xbox 360 was even airmailed back to me, and it’s been outfitted with a new guts. Like Crecente, I got an apology note and a free one month Xbox Live Gold membership. Though, my free Gold card doesn’t have Japanese on it — English, Korean and Chinese. What gives, Microsoft? More »
My Red-Ringed Xbox 360 Elite showed back up at my house when I was in Leipzig. The majestic black console was cloaked in bubble wrap, stuffed between two pads and placed in a box along with a letter of apology from Microsoft.
The letter apologised for the inconvenience of having to ship my console off to have it repaired and said they were going to give me a free month of Xbox Live Gold membership. Sure enough, there was a plastic card taped to the bag protecting the Elite good for one free month.
Of course I’d prefer that Microsoft get to the bottom of their RROD issues, but this certainly is a step in the right direction. More »
Rumour has it that a spike in Xbox 360 returns, both valid and not so much, have lead to an increase in the return time for repaired Xbox 360s.
I’ve heard that the turnaround time for Xbox 360 repairs has skyrocketed to as long as six weeks and if you do the maths, that could mean that some loyal 360 fans may be console-less when the Halo 3 launches. Talk about bad juju. More »
In answer to the seemingly never ending tales of Xbox 360 failures (mind you, unlike Crecente I’ve had mine for almost a year with no problems) Microsoft is launching an online site where US owners can help speed up the process of getting their original Xbox or Xbox 360 repaired.
