Warranty

News

Apple Engineers "Totally Wrong", Nintendo Misjudged Excitement And Other Great Corporate Excuses

1:00AM July 3, 2010 | Brian Crecente

This morning iPhone owners woke to a very unusual thing: an apology letter from Apple. More »


News

Microsoft: We Have “Learned From” Xbox 360 Mistakes

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9:00AM July 1, 2010 | David Wildgoose

Today sees the new, redesigned Xbox 360 console launch in Australia. We asked Xbox Australia chief David McLean to explain Microsoft’s approach to the new console. More »


News

Might Sony Suggest An Extended Service Plan For Your PS3?

2:40AM May 4, 2010 | Mike Fahey

Why succumb to the high-pressure retail pitch for an extended service plan, when you can extended the warranty on your PlayStation 3 or PSP directly through Sony with the PlayStation Protection Plan? More »


News

Microsoft Explains the E74 Code, Sorta

1:00AM April 18, 2009 | Brian Crecente

When Microsoft announced they were extending their warranty for Xbox 360s that received a E74 error, I was curious how different the code was from the red ring of death. Not very, it turns out.

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News

Microsoft Extends Warranty For ‘E74′ Failures

7:30PM April 14, 2009 | Luke Plunkett

For a few months now, Xbox 360 users have been quietly venting about a “new” hardware fault with the console, where instead of displaying three red rings, machines would display an “E74″ error.

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News

Launch 360 Owners Now Gaming Unprotected

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12:00PM March 23, 2009 | David Wildgoose

March 23 marks the third anniversary of the Xbox 360′s Australian launch. And to celebrate, as Jason Hill notes on his Screenplay blog this morning, gamers who bought their console on launch day will now find that extended warranty to cover “red ring of death” hardware failures no longer applies.

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Uncategorized

Repaired Xbox 360 Comes With Freebie

4:00AM August 31, 2007 | Brian Crecente

My Red-Ringed Xbox 360 Elite showed back up at my house when I was in Leipzig. The majestic black console was cloaked in bubble wrap, stuffed between two pads and placed in a box along with a letter of apology from Microsoft.

The letter apologised for the inconvenience of having to ship my console off to have it repaired and said they were going to give me a free month of Xbox Live Gold membership. Sure enough, there was a plastic card taped to the bag protecting the Elite good for one free month.

Of course I’d prefer that Microsoft get to the bottom of their RROD issues, but this certainly is a step in the right direction. More »


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Robbie Bach Actually Unloaded $9.2 Million In Microsoft Stock

2:40AM August 15, 2007 | Mark Wilson

Previously, we reported that Microsoft’s Robbie Bach unloaded $US6.2 million in company stock between May 2 and May 30th (right before the July 5th announcement of Xbox 360′s warranty extension). That number was and is still completely accurate.

But it turns out that Bach had already unloaded an additional $US3 million in Microsoft stock on May 1st. (A late SEC filing caused many to overlook this number before.) So that brings the total to $US9.2 million shady stock practices by Robbie Bach. Ironically, the stock didn’t plummet and all is good in the world. Other than, you know, Bach being front page news on MarketWatch.

Microsoft’s Bach sold more stock before Xbox news [via maxconsole] More »