More Details On The 360's "16%" Failure Rate

360 warranty issuers SquareTrade are still at it. Fresh off claims that they'd "nailed" the 360's failure rate at 16%, and a subsequent "who are you?" from Microsoft, they're now showing off the details of their study into the console's failure rates, and claiming that the final figure is probably even higher. Apparently they got their 16% figure from a sample group of 1040 consoles sold between April and July 2007, of which 171 consoles died. Interestingly, they claim only 102 of those were due to red rings: the other 40% were done over by things like video card failures, HDD freezes and my personal favourite, disc read errors. SquareTrade also say that because their sample numbers don't include customers who returned their consoles to Microsoft, the actual failure rate is probably higher than 16%. Which it probably is! If we ever find out the actual numbers, and they're not in the 30-40% range, then I'll wolf down humble pie til my sides split.
New Info on 360 Death Rate Study [IGN]


Comments

Be the first to comment on this story!

Trending Stories Right Now