Who’s Having Problems With Super Smash Bros. Brawl?

Who’s Having Problems With Super Smash Bros. Brawl?
To sign up for our daily newsletter covering the latest news, features and reviews, head HERE. For a running feed of all our stories, follow us on Twitter HERE. Or you can bookmark the Kotaku Australia homepage to visit whenever you need a news fix.

Do you own Super Smash Bros. Brawl? Has it given you a little trouble?

We’ve had emails come in from more than a few disgruntled readers, reporting the problems they’ve encountered with SSBB. The issues appear identical to those that popped up during the game’s international debut.

If your copy of SSBB is acting up, drop us a comment describing your situation. Hopefully we can get some attention from Nintendo Australia, and perhaps coax a response from the media-shy organisation.


  • I’ve received a read error twice. The game seemed to work okay once I rebooted the system. That said, I’ve only had 15 minutes on it so far.

  • I’ve had jumpy movies in Subspace Emissary and particularly slow loading times while the Wii seems to churn away at the disc. No showstoppers though

  • Just had the problem then, pretty annoyed. Called up Nintendo and they are shipping out a package so that I can send them my Wii Console and the game to get fixed. They hope for a 5 day turn around on the deal, but that doesn’t make things any better….

  • The very first cutscene in Subspace Emissary freezes and stutters during the camera pan into the stadium, and one or two others later on. Music will also randomly cut out in menus, during loading, etc. Sounds like the drive is spinning overtime. Got the game disc replaced to see if tha twas the cause, but still has the exact same freeze/stutter problem at the exact same cutscene, menu music loss.

  • I’ve been playing it the last couiple of days. There had been no dosc read problems, but ocassionally the music cuts out, is silent for a few seconds, then continues plaing again.

  • My problems are exactly the same as ODJN’s – stuttering FMV, overly long loading times, music cutting in and out at random times… I really hope Nintendo aren’t planning on charging me to fix this problem (launch console, thus out of warranty)

  • I had some slight stuttering during the first sub-space emissary cinematic, but no other issues so far

    I doubt I’ll be playing online at all so I don’t care if it’s a laggy piece of crap there.

  • These problems are caused by dust or something in the Wii’s lens. It affects smash bros brawl cause this game uses double sided disc which you may’ve noticed when looking at it. I think in America they’re repairing Wiis or something.

    If it’s slow online, it’s probably just the internet connection that makes it slow.

    Personally, mine has the problem which makes me really annoyed. Nintendo should make a product that cleans the lens (like a disc that you put in the wii and it cleans is).

  • Slight stutters for me, as well as a lot of grinding noises…

    There’s a reason I’m currently making a backup of it. No, I don’t care that Ninty claims that backups are not required.

  • Ive had a few of the Sub Space Emissary cutscene’s skip and stutter, music pausing for up to 5 seconds at a time (or delayed playing), moving the icon on the character select screen slowing down and pausing, and finally if my Wii is standing horizontal it takes roughly 50% to 100% longer to load and the drive makes noises like crazy.

    Pretty weird since I had been playing the US version for over a month before this and didnt have one single issue…

  • I went out and bought SSBB today from my local EB (for $79.95) but when I tried to run the game I received read errors (even after cold boots and orientation change of the system). So back I went to EB and they swapped it over no questions asked but guess what… the replacement has the exact same problem.

    Note that my Wii was bought on release day and has never had any other problems reading discs.

    Then just a minute ago I tried running a Wii System Update and it seems to have fixed the problem. Which is odd because I only just updated the Wii for Lego Indy the other day.

    So it would seem the the latest system update may have induced a firmware revision for the optical drive. So my recommendation is to try updating your Wii and if it doesn’t work maybe try asking for you money back.

  • I had a fun one: changing from Zelda to Sheik one of the times I was playing Subspace took about five to ten seconds to occur.

    I hope they’ll publicise the fix they provided for Matt, ie send out a package for free replacements.

  • I was fearful that my wii, being one of the first released in au, would sufferer from the dual-layer problem, but it was all good- although my tv, to commemorate the release of SSBB, decided to die instead.

  • My launch-day Wii is practically shitting itself trying to read the disc, while in-game music can stutter (and stop for up to 5 seconds) and cutscenes also stutter fairly regularly. Not happy.

  • Update: I haven’t had any more read errors since the system update but I am receiving constant stuttering in cut scenes 🙁

  • I called Nintendo Aus. customer support today about my Brawl problems and they’re offering the same dealio as the States and Japan – basically you tell them Brawl is screwing up, give them your Wii serial number, address and whatnot, and the ysend out an express postpak for you to mail your Wii off to them for repairs or whatever is the cause of the lense problems. They’re also apparently streamlining the process so everyone can get their Wiis and Brawl discs back as quickly as possible so you can all continue in your vain dreams of being as good as me someday.

  • Me and a friend have the exact same problems described above – menu music and in game FMV stuttering, the zelda/shiek delay etc.

    We are from New Zealand and our Nintendo distributor has gone bust… I guess we have to wait for a new one before anything can be done?

  • SSBB broke itself. It’s unplayable on my console; aside from being louder than the 360 it seems at some points, it simply refuses to load Brawl matches and takes so long to load after a character dies (from about 30% through onwards) that items on the screen disappear. This can get very. Bloody. Annoying when I’m trying to nab trophies. I can’t afford to pay $100 for something that doesn’t work. At least my money’s going to a good cause – just bought the Guitar Hero DS. Go Nintendo!

  • 30% of the way through the campaign, and lot’s of other matches to day, and I’ve not found a problem…

    Lucky me I guess?

  • My brawl works fine, with no lagging or glitches, but when it is reading the disc it makes ‘printer-like’ noises. This noise never happens with any other wii game, but other than that the game is great.

  • for problems reading brawl nintendo is saying due to the game being a dule layer dvd a dirty lense may cause it not to be read, there offering a free cleaning. tho they also say if you have a chip like wiikey tho the update checks for it and wont let u play it, the only way to fix that is to update the firware i dono how u can do that.

    ps if u do have a wiikey or chip dont sent it for the free cleaning cozz they will check and bust u with the chip.

  • This is rubbish… I borried my gf’s Wii and went out and bought SSBB for full retail from EB and guess what “Can’t Read Disc” error comes up. Haven’t been able to access it yet. What do I do? I can’t really send the wii back to repair as its not mine! Will a disc cleaner help?

    I have tried to load the game multiple times, done a full firmware upgrade restarted the console etc… disc does not read.

  • Everytime i try to use sonic my wii completely crashes… the screen is frozen and just makes this really annoying high pitch buzzing sound, the remote doesn’t respond and it was once stuck on vibrate. Also loading times are annoying, once it crashed at the loading screen and also the wii makes scary noises when it’s reading the disk.

    Just rang up nintendo, gonna send me a postbag so i can send my wii and ssbs to them to repair. Hopefully it will be fine.

  • Well to actually get the game to work i have to pretty much have sex with it, pull disc out, put disc in, pull disc out, put disc in, etc. So i end up spending the same time trying to get it to work as i do playing it, but apparently nintendos gonna fix it up for me once i send my wii off.

  • This is literally the WORST online gaming experience I’ve ever had. Sucks, because otherwise it’s one of the greatest games ever made. So far I haven’t played a single brawl that hasn’t been slower than a 90 year old. It makes it impossible to play, especially if you’re up against someone who’s clearly not experiencing the ridiculous lag. I have a good connection, and it’s very close to my Wii. If damned Activision (Guitar Hero) can get it more right than Nintendo then I think there’s something up. Especially as GH’s online sucked…

  • My SSBB played fine for months. I got it on the release date and now — suddenly — It won’t read the disk. I had experienced this in the past, but what I did to make it work was take the Brawl disc out, put another game in, one not on a dual layer disc, have it load up just fine,. eject it, the forcibly insert Brawl back into the Wii, and it would load. It’s rather sad that I can tell from the first three clicking sounds the system makes whether or not the game is going to load.

  • i hace the same problem i want to update but have no internet connection and i not sure about sending it to be repaired because i had a mod chip installed what should i do?

  • Disc Won’t load
    I took an hour off work to take my legally blind son back to the retailer, as we thought this was a dud disc- no joy.
    As consumer I would like to know that there is a potential problem, Retailers should also be made aware.
    BTW he plays on a BIG screen & stands close:)

  • if you have a mod chip you need to dl the torrent or bye a lense cleaner i got mine from sanity, and use that the lates wiikey is 1.9s and make sure its a PAL the one i was told about is on http://www.wiikey.cn.

  • Very disappointed.

    The game is unable to be read by the very console it was made for.

    I’m not sending my wii away for 5 days to be ‘repaired’ so I can play one game. I’d rather keep my wii and return the game or just wait until some update is available so that it works.

    What I don’t get, from reading other people’s comments, is how the disc works for some and not for others. My Wii console was bought this year in April.

    You’re losing points here Nintendo.

  • Yer i’m having a stupid bad read error message come up it used to take 5 resets and work but mnow it won’t wrok it flashes loading for 5 seconds then tht freaking green screen

  • i just bought ssbb and i called nintendo cleaned the disc and nintendo says i could ship it to them but i dont want to and i could exchange the game but i dont want to do that either. what should i do? IM DESPERATE!!!!!!!!!

  • My copy of SSBB simply WILL NOT load snake. Whether if I select him on ANY character selection screen, or if I’m facing him in Classic or All Star mode, as soon as he is brought up the screen will say “The disk could not be read. Please check your Wii Operations Manual…” (Ocasionally, this message will appear at a random time…). I’ve already sent my Wii and my copy of SSBB to Nintendo once to be fixed! Does anyone know what I should do now?

Show more comments

Log in to comment on this story!