'Worst Of Xbox 360 Hardware Failure Behind Us'

Three flashing red lights on the Xbox 360 represents "general system failure." Nicknamed "The Red Ring of Death," this system failure has plagued the Xbox 360 console for years.

While Microsoft pegged a low percentage rate of system failure in the early moments of the Xbox 360's launch, the numbers of customers suddenly experiencing the system failure continued to rise. A class action lawsuit was filed in California in late 2008, and earlier that same year Microsoft extended the Xbox 360's warranty.

Those days of hardware headaches are a thing of the past says Microsoft exec Aaron Greenberg. "We've improved that [repair]process," he told Edge. "It's very quick, and they may upgrade your system with the latest technology. So that works really well."

"What it comes down to is isolating and figuring out the issue," Greenberg added, "fixing the issue, and the more that we can fix the issue, and know it's fixed, then we're good going forward. We've put the worst behind us on this, but we know there are a few lagging systems, and so we want to take those and make it right."

Can Gamers Stop Worrying About Red Rings? [Edge Online via VG247][Pic]


Comments

    Hi complainers.

    I have a launch console, one I bought last year (Falcon) and an Elite.

    funnily enough NONE have red ringed, EVER!

    treat your console properly and you won't get any RROD or other hardware failures. Look after your property and the 1 year warranty you should only receive should do you like it does for every other product you buy.

    treating your console properly aint got sh*t to do with it

    my baby red ringed and it was taken care of

    its all bout luck of the draw with the early ones trust me

    @ quantocks

    Whatever. Where I work, in less than a month, five peoples xbox's plus one company xbox have red ringed including mine for the second time. I treat my console very well, I can't help that it was poorly made. Also, Microsoft pretty much admitted fault on this subject by extending the warranty so your point is moot.

    True story i hope it makes you laugh who knows...
    I was in JB and two school kids were playing guitar hero on the xbox3360 the younger (or shorter of the two) was winning so the older kid turned of the console at the mains by flicking the switch. When he flicked it back on it was red ringed and the kids were laughing. I was shocked at there lack of guilt, then I just laughed and went on with my shopping.

    Well I know three people directly who are on their 4th and 5th 360 respectively. My housemates box has been sitting here since mid last year since the repair box to send it back never arrived and he just kind of stopped caring.

    An estimated failure rate of 30% is a joke for a retail product like this. And their repair system is retarded too. Did you know they cancel your repair request after 6 weeks if it's not fulfilled? And that they don't tell you?

    Very helpful.

    When they can GARUNTEE me the 360 I buy won't break, then I'll get one. My original Xbox is getting close to 8 years old and nary a blip, same for my Gamecube. Funny isn't it?

    I had RRoD last year in december. I pulled the box apart to see what was actually wrong with it and changed the thermal paste on the cpu and gpu heatsinks. The box worked again for about 2-3hrs then RRoD again. I rang microsoft to find out about getting them to repair, and they said that even if i actually paid for them to repair, they would not do it cos i had opened the box. So i took it to a local guy who fixes them and got him to fix it. He explained to me what the actual issue is that causes the RRoD. It's caused by a mass build up of heat inside the actual console, which in turn heats up the motherboard PCB. This alone isn't actually enough to be a problem, but combined with the X-clips on the base of the board that secure the GPU and CPU heatsinks into place, the pressure from the plastic point in the center of the X-clip causes the motherboard to bend. As the CPU and GPU are directly soldered onto the motherboard PCB, the solder actually starts to stretch and slowly snap. Starts off with symptoms such as graphics glitches, game crashes and eventually gets the RRoD.

    whenever i hear about the ring of death i can't help thinking of the movie with Naomi Watts

    quantocks i was once you. a launch console that NEVER had a problem. and a month ago, mine RROD'd RIGHT out of the blue. JUST LIKE THAT. bang, it went. I fixed it myself, but like you, i thought i was immune. NO one is. typical microsoft pieces of crap they are

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