When "Head Start" Means "Wait Seven Hours"

We're hearing the Aion servers are struggling to manage the hordes who preordered the MMO—400,000 according to NCsoft—leaving some in the headstart program crestfallen and dreading what happens when the general public comes online tomorrow.

"There are more people waiting in cues [sic]to start the game than there are in the game itself," writes one tipster. "and this is just the people with pre-orders. This will be a nightmare when the game actually launches."

In that screen above, you see one poor guy is facing down a seven-hour, 30-minute wait at position 2994 out of 3188 in the queue. Others have sent in screenshots showing much shorter wait times. But wait times nonetheless. It seems fair to say NCsoft wasn't prepared for its Head Start campaign to get this much buy-in. I'm sure many are hoping that day one of the full release will open up some sort of extra server capacity, but unfortunately, I have no information. I'll update if I hear anything. Aion players, please do share your experiences in the comments.


Comments

    Maybe I'm lucky, but I haven't had any problems with the game...

    The website however, did not last long at all this morning, it was down in less than 30 seconds.

    Ouch, I would have thought that the pre-order numbers are a good indicator that they need more hardware at launch. Hopefully they'll have the new servers up and running before the official street launch date.

    The que is more epic than the game.

    The street date for sales have been broken and some Game stores still have pre-order packs available to get you into the early start if you ask nicely. For those of you that can't wait to wait in line, head to Game. Don't know if EB has caught on yet.

    What the hell is wrong with NCSoft, they've had to close down numerous MMOs and they just bring on more.

    That's because people keep buying the over-priced retail packs of their MMOs, giving them enough money on launch day to start funding the next one.

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