Why Call Of Duty: Modern Warfare 2 DLC Launched Broken

When the Modern Warfare 2 "Stimulus Pack" downloadable content launched, it did not work. Surely there had to be a reason for that. Turns out, there is.

Issues included: Multiplayer lobbies not working, images for maps not showing up and no option to play private matches. According to Xbox LIVE Operations Manager Eric Neustadter, the broken launch was the result of a "process failure".

The Stimulus Package was released on March 30, before the Title Update for Modern Warefare 2 became available. Thus, the DLC would not work properly. "For a couple of hours the result was unpredictable but most people couldn't get into a game through matchmaking," Neustadter recounted in the Xbox Live Operations Blog. "In technical terms, it was a big hairball that we had to unwind."

Hairball, gross!

Xbox Live Operations Blog : Today's Xbox LIVE issues – Modern Warfare 2, Matchmaking, and Billing. [Xbox Live Operations Blog via Eurogamer]


    I wanna be a PR dude. "Process failure" can mean anything.

    Everything is a process; taking a dump, making a video game, being a smart ass on online forums.

    They might as well have just said "Yeah, it didn't work".

      You should try working for the government.

      No one is ever at fault, it's always a fault of the process or system.
      It's effing infuriating.

    Where were the Managers ensuring the team working on the title update were communicating with the pack team and visa versa? Oh that's right, they sacked them and replaced them with corporate automotons.

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