A user with the handle ManWitDaPlan was able to identify the issue with the game – which the developers describe as “a very subtle bug in error checking of our login validations” – and have the issue resolved.
“All totalled up, under 1 per cent of accounts with characters have had characters impacted. However, 1% of a surprisingly large number is still very noticeable” said Rift developers Trion. “We’d definitely like to thank Mr ManWitDaPlan for the well-timed assist,” the studio added. “Sir, we salute you and offer our most heartfelt thanks.”
Turns out ManWitDaPlan is a career programmer, who currently runs “a small security-software company specializing in secure data destruction”. In a previous life, though, he was involved in cracking PC games, which gave him skills he uses today to help fix games instead of steal and/or break them.
What the world needs now isn’t more love, sweet love. It’s people like ManWitDaPlan, who use their powers for good, instead of jackassery.