Sony Considering Make-Good For PSN Subscribers, Too

13 years ago

April 29, 2011 at 2:45 pm

Sony Online Entertainment has already said it plans a “make-good” for D.C. Universe Online and Free Realms subscribers on the PS3. What about the rest of the 77 million PSN account holders?

Sony is “currently evaluating ways to show appreciation for your extraordinary patience as we work to get these services back online,” said Patrick Seybold, the top spokesman for Sony Computer Entertainment America.

The answer was in a followup Q&A about the weeklong PlayStation Network outage, expected to last at least two weeks. Other answers: Download histories, friends lists and settings will not be affected by the downtime, PlayStation Plus cloud saves will be retrievable, and any trophies earned in single-player offline play during the outage will be awarded when the WOPR PSN comes back on line and they can be synced with the server.

Q&A #2 for PlayStation Network and Qriocity Services [PlayStation blog]

Comments

42 responses to “Sony Considering Make-Good For PSN Subscribers, Too”

READ THE COMMENTS

Anonymouse

April 29, 2011 at 3:26 pm

And the people that paid for Playstation Plus? A free month or two?

Reply
1. CurrentlyAnonymous
  
  April 29, 2011 at 6:36 pm
  
  A free month or two…? Why? Has PSN even been down for 2 weeks yet?
  
  Reply
2. TX-BEAST-713
  
  April 29, 2011 at 11:44 pm
  
  thats what they need to do !!!!
  
  Reply
  1. B815
    
    April 30, 2011 at 10:36 am
    
    PSN would have to be down for a significant amount of time to give subscribers free Playstation Plus months.
    
    Reply
attila

April 29, 2011 at 3:27 pm

What compensation would you like for the other subscribers? Making PSN even more free?

Reply
1. Braaains
  
  April 29, 2011 at 4:19 pm
  
  I want Sony to pay ME a monthly fee to play online.
  
  Reply
Amy

April 29, 2011 at 3:39 pm

Hello I am a wife of the play-station Network user and right now my life is hell because of the outage. Believe it or not how silly it sounds my husband is crazy mentally ill SMI (Seriously Mentally Ill. And Part of his therapy is the play station network. I have realized that it is truly his outlet it keeps him from blowing up. He is a agoraphobia and cant interact with the public but this is way he can. So my question is what is the positive about play-station network going for us wife’s inconvenience. I mean it our husbands go crazy without this.

Reply
1. TvZ
  
  April 29, 2011 at 3:59 pm
  
  You sound like my wife…hold on…what is my wife’s name? Have to log into PSN, pretty sure I named one of my characters after her…
  
  Reply
2. bazuden
  
  April 30, 2011 at 11:01 am
  
  Got yourself a real catch there, Amy.
  
  Reply
Jake

April 29, 2011 at 3:42 pm

The only people that should be compensated are the users that have Playstation Plus. These subscribers are not paying for unusable features as they are at the current time. Regardless of what the free users want, they shouldnt be compensated for anything. What have they lost other than time spent sitting and playing games? Maybe they are more than just your average player. But regardless of how much you like to play or what reasons you play for, the only people who are actually entitled to anything is the Playstation Plus subscribers. People who are just mad because they are without there precious PSN should just suck it up and say thank you for getting the network back online. Sony should NOT compensate anyone except for the Plus subscribers. Just for the record. Im not a playstation plus subscriber. I am a regular user that should not be compensated because i havent lost anything that i have paid for.

Reply
1. Jacob
  
  April 29, 2011 at 3:59 pm
  
  Why do people keep saying only Playstation Plus users deserve some kind of compensation? Yes PSN itself is free, but the majority of the people purchase Playstation 3 games for multiplayer. So, we’re still paying money to Sony by purchasing their games for online play.
  
  Reply
  1. ah ha
    
    April 30, 2011 at 7:12 am
    
    that is what am saying
    
    Reply
  2. jay
    
    April 30, 2011 at 1:29 pm
    
    its not free i spent 400 dollars for the playstation which includes access to psn.. its like buying an ipod but access to the itunes store goes down yes its free but it was part of the product u purchased and may be THE reason u bought the product, u might have bought a zune instead if it wasnt for itunes.
    
    bottom line is u paid for a product and all its features, if the features goes down u deserve something…
    
    Reply
    1. danski
      
      April 30, 2011 at 9:34 pm
      
      Umm.. except the PSN will be back online. It hasn’t been disabled forever. And it is due to a crime being commited. Sony is a victim as much as you. Quit looking for something for nothing.
      
      Reply
2. #35
  
  April 29, 2011 at 4:03 pm
  
  You’ve lost nothing except your contact details, address, D.O.B., PSN shopping history & potentially credit card number to a bunch of crims.
  
  Sure, you dont pay to use the PSN, but this may still end up costing you. Then you might change your mind.
  
  Reply
3. The Cracks
  
  April 29, 2011 at 4:15 pm
  
  While PSN may be ‘free’, the costs are rolled into the hardware costs and to some extent passed on to developers. Essentially, everyone payed a one-off nominal subscription fee when they purchased the console.
  
  Reply
4. Jordan
  
  April 29, 2011 at 10:41 pm
  
  Maybe so, but considering Sony is a multinational conglomerate, I’m sure they will work out the best possible means of compensation to those who they believe deserve it. They aren’t out to spite anybody, they are a good company, the same reason many of us own their consoles and have also owned past Playstation consoles. Everybody deserves an opinion.
  
  Reply
5. Eric
  
  April 30, 2011 at 1:32 pm
  
  surely your not serious ? what do you base your oppinion on ? surely you don`t think that only playstation plus members contribute financially to sony i have 4 systems 40 ps1 games 85 ps2 games and 42 ps3 games 3 cams 10 ps3 controllers etc. do you think I’m getting my moneys worth right now ? I didn`t think so !!!!
  sincerely ICEMAN1960
  
  Reply
6. Jack
  
  April 30, 2011 at 8:42 pm
  
  I absolutely agree, what has anyone else lost? A few hours online, I got the new SOCOM, I’m a bit angry and fed up of playing the campaign. I’m a PSN PLUS user and have lost money because my PS3 broke 3 weeks back and they took forever to repair it. I have lost 5 weeks of PSN and PSN PLUS, but just go outside a get some sun on your pastey skin. Sort the finances out when the network is back up. They can’t do much without it because they can’t check your account.
  
  Reply
Cody

April 29, 2011 at 3:52 pm

As a PS Plus subscriber from day one, I sure hope they’re planning to make this up to me somehow. Unlike most people, I haven’t lost faith in Sony or their abilities, but I would say something should be done for subscribers.

A free month would do me just fine – I don’t think that’s too much to ask.

Reply
James

April 29, 2011 at 3:55 pm

“The only people that should be compensated are the users that have Playstation Plus.”

wrong. when you buy a device w/ an advertised option and you’re unable to use that option for 1-2 weeks + you should be compensated one way or another.

what if you bought network games that require internet access? add-ons? patches? sony needs to show some sort of good will towards the average user.

Reply
1. ah ha
  
  April 30, 2011 at 7:16 am
  
  i am just sitting here bore like a nut crakere no b ops or 2 k 11
  
  Reply
Doug

April 29, 2011 at 3:57 pm

As a plain non-Plus PSN user… I’m not really expecting any kind of compensation for time lost on the network. It is free.

Of course, on one PS3 board I visited, somebody (tongue-in-cheek) suggested we all get an exclusive “I survived the PSN outage” avatar. Which actually *would* be kind of cool.

Reply
1. devilsgrimice
  
  April 29, 2011 at 5:47 pm
  
  no doubt
  
  Reply
Phil

April 29, 2011 at 3:58 pm

“Regardless of what the free users want, they shouldnt be compensated for anything. What have they lost other than time spent sitting and playing games?”

@jake, are you kidding me? Surely the loss of my personal details is worth SOMETHING.

Reply
Allan

April 29, 2011 at 4:07 pm

I subscribe to PS Plus, but I couldn’t care less, as long as they extend some of the deals/discounts that I may have missed because of the outage then I won’t be too worried.

Sidenote: I always thought PS Plus was a sneaky pre-cursor to a paid online service for the future, I really hope that isn’t the case, especially after all that has happened.

Reply
1. Braaains
  
  April 29, 2011 at 4:23 pm
  
  I reckon that after this fiasco it’ll be a long, long time before Sony’s credibility recovers to the point where they could get away with charging for PSN. Read the comments in any gaming forum on the net… there’s not a lot of love in the room for them at the moment.
  
  Reply
  1. Kizaru
    
    April 29, 2011 at 9:37 pm
    
    I’ll have to disagree with that, my bet is that this is exactly like the time “all” those Left4Dead players said they were boycotting Valve and Left4Dead 2; the reality is, while people may feel like they’ve lost their personal info to a bunch of thieves, it’s not however a more tangible loss (like game saves or downloaded games, though money remains to be seen and is most likely a splintered issue for some. Most people will likely have cancelled their cards and is no longer an issue)
    
    The point is that for most people, it’s not an primary loss, but more of a tertiary loss — equivalent to the loss of a bike when you own a car.
    
    So being that those things are apparently safe, I think that users who demand more of a reprieve will die out when the core groups (read:intelligent masses) have their faith quickly renewed by Sony in the return of online gaming.
    
    Reply
Simizark

April 29, 2011 at 4:51 pm

No, it isn’t just PS Plus users who are losing out. What about us with Lovefilm subscriptions and other services.

What about the numerous games in my collection I had to PAY for to access online content at 7.99 a pop like Sims 3, Fifa Ultimate Team, SvR 2011 etc.

Reply
Nowell

April 29, 2011 at 5:42 pm

I either want a free Playstation Plus membership or at least $20 in the store wallet.

Reply
devilsgrimice

April 29, 2011 at 5:55 pm

All I gotta say is I miss MAG and it’s my favorite game right now but, online only games can’t be played obviously so I dusted off my old FF Chronicles and started my fourth adventure through FF4 BEST GAME EVER MADE!!!.

Reply
1. Bob
  
  May 1, 2011 at 8:50 am
  
  Personally I dont care if we get any compensation but 20$ in the store wallet would be perfect because I want to get ESCALATION for BO when it comes out.
  
  Reply
DeezNuuts

April 29, 2011 at 7:36 pm

What could Sony possibly do to compensate me for the fact that all my information has been given out, including my CREDIT CARD DETAILS. I am frothing at the mouth ready to participate in the inevitable class-action law suit that will be driven against these incompetent morons, storing details in plain-text, you buffoons, I sincerely hope you go under for this disgrace.

Guess I’ll be investing in that gaming PC sooner than I thought.

Reply
elle

April 29, 2011 at 9:05 pm

it really doesn’t matter what anyone wants or what they deserve…they’re gonna get what sony gives them.
im not a ps+ user, and i don’t expect anything, sure it’d be nice but i’m not gonna go around like a two year old demanding that i get something because of it, along the lines of the avatar thing doug mentioned, a “i survived the psn outage” shirt would be pretty cool :]
the only thing i want is psn back up, it’s been almost two weeks and i’m tired of replaying all my old games, i want multiplayer back.
BUT…[i tend to get off topic]
what i was saying, yes ps+ deserve to be compensated since they pay for that feature, but that doesn’t mean sony doesnt owe SOMETHING to the free users, even if it’s just an apology. we do pay for our games and paid for our system. but sony gets to decide how they want to compensate you and no matter how much you whine and cry it’s not going to change what they plan on doing…you have to remember there are 77 million psn users…do you know how much giving all of them a $20 psn card would cost? $1,540,000,000
do you honestly think sony would dish out that kinda money just for a two week outage? doubt it.

Reply
neki26

April 29, 2011 at 9:44 pm

bla bla bla…..
pero asta cuando sin jugar heeeeeee
ASTA CUANDO……..

Reply
kyli solveig

April 29, 2011 at 9:52 pm

if u ever seen the terminater movies than u know that machines have a way of taking over our lives. well i believe the terminater is real and he exist in the form of a ps3 and he is wining the war over our lives. maybe we should take this time 2 injoy lives (fight 4 our right 2 live). soon he will be controlling us again.injoy ur freedom while u can. 🙂

Reply
Jason

April 29, 2011 at 10:42 pm

I just paid $50 to a company to alert me of any changes to my credit history in case my identity is stolen and someone takes out loans, bank accounts, new phones contracts etc in my name.

I have been advised by government agencies in Austlralia to seriously consider cancelling my credit card which will then force me to have to contact several companies who I have automated payments setup with.

My ‘crime’ was trusting a world renowned company with some personal information… the same information that I’ve put in trust with other well known companies like ebay, paypal, amazon and the list goes on. Who’s to say one of these won’t be hacked next?

The truth is, for people who use their CC online, that information is stored in many databases all over the world, and we really have no idea who controls access to them, how secure they are, and it’s possible that if the information is compromised, we may never even find out about it until it’s too late.

Reply
BeAsT_Capone

April 30, 2011 at 12:36 am

when will playstation network be up and running again

Reply
Scott

April 30, 2011 at 2:41 am

But lets not forget the people who don’t use the playstation plus service have paid £300+ to get the free online game expierience.

Reply
kyli solveig

April 30, 2011 at 2:49 am

in this day in age ur cc info can be anywhere at anytime. the best u can do is 2 make sure u r able 2 get reimbursement 4 any unauthorised purchases 2 ur card

Reply
Dazza

April 30, 2011 at 9:35 am

Um, ps plus people should get something extra, but the ordinary people need something because our details have been STOLEN as well and can stuff up our lives

Reply
bugsy

April 30, 2011 at 4:41 pm

i just want to play

Reply

Bungie Working To Avoid Launch Day Server Woes For Destiny 2: The Final Shape

It Sounds Like Aaron Paul Kinda Wants To Be In The Fallout Show

Someone Found A McDonald’s N64 Kiosk Filled With Xbox 360 Games In Their Dentist’s Office

Hades II Is Addressing The First Game’s Lack Of Body Diversity

Fan-Made Star Wars Horror Game Featuring Zombie Stormtroopers Goes Viral

Grab A Solid Bargain While Samsung’s Portable SSDs Are Up To 54% Off

The Best Gaming Deals In Australia Today

Scorptec Autumn Sale: Our Top Picks To Upgrade Your Rig

This Frosthaven Sale Is A Big Deal If You Don’t Want To Pay $450

Rev Up Those Engines Because Logitech’s Steering Wheels Are On Sale

Sony Considering Make-Good For PSN Subscribers, Too

Comments

42 responses to “Sony Considering Make-Good For PSN Subscribers, Too”

Leave a Reply Cancel reply