Rockstar Says Your PS3s Are Overheating Because Of Firmware

Ever since Sony released firmware update 3.61 for the PS3, there have been a few reports of older consoles - like, say, my launch 60GB model - overheating. Dying a death. A lot of those deaths have occurred while playing LA Noire, but that's apparently not LA Noire's fault.

A statement released on Rockstar's forums - and since retracted by the company - gave the following explanation to consumers complaining of console problems while playing the game.

We have received some reports of PS3s overheating while playing L.A. Noire or beeping three times before shutting down/turning themselves off, mostly on older 60GB and 80GB fat models.

Primary reports seem to be that updating to firmware 3.61 will cause PlayStations to overheat. There have been various reports of this on a few different games now, all reporting their PS3s turning off or 'Red Lighting' after having installed 3.61.

This can range from games randomly freezing to PS3s turning off anywhere between 30 mins use to 2 hours. We have confirmed locally that multiple games (Rockstar and non-Rockstar) overheat or freeze only when 3.61 is installed.

Seems that little piece of impromptu R&D wasn't enough for an official company statement, hence the retraction, but we get it. Back when Xbox 360s were dying all over the place, we'd get emails by the dozen saying "OH MY GOD THE LATEST BIG GAME IS KILLING XBOX 360s".

No, the consoles were dying of their own accord, and it was just that so many people were playing the latest big game at the same time that it would get the blame. Seems to be the same situation here.

Rockstar: PS3s are overheating after 3.61 update [MCV]


Comments

    This overheating thing used to happen when I was playing Darksiders on my 120gb ps3 slim. Almost to the point that it was unplayable. It would beep 3 times and then cut out, with no red standby light. I had to pull out the power plug and then put it back in to get the system to restart. (Only ever happened to me with Darksiders)

    I managed to fix the problem easy as; all you need to do is open up the ps3, find a screw, twist it ever so slightly (like 1mm, if that) and then close it all up again. I think the screw is a meter for some sort of failsafe and you just up the limit of it. Therefore if your system DOES overheat it might cause damage, but as long as you only turn the screw a little bit it should be no problem.. Will void your warranty though.

    Here is a link to the video I followed for the repair:
    http://www.youtube.com/watch?v=_ENdoxIVshM&feature=related

    Rockstar Original stated that yes... but they have changed their stance very recently, it has NOTHING to do with the 3.61 Firmware on the PS3.

    http://support.rockstargames.com/entries/20126677-what-to-do-if-you-are-crashing-or-freezing-in-l-a-noire

    The 360 is also experiencing issues with Freezing & Crashing.

    Um, my fat, dusty PS2 is still alive 10 years later. Since when was console hardware allowed to die like this?

    So if the firmware is killing consoles, will Sony be replacing them like Microsoft?

    I had the same problem with my 120gb Slim.

    Wasn't keen on opening it up myself, so I sent it back, got a replacement....three times.

    It just kept happening.

    Eventually they sent me a brand spanking new retail 160gb one for free.

    Cannot complain about their service at all.

    My PS3 has died 2 times in the past 2 months.
    2 replacements and almost $200 later I still don't have much confidence in it.

    never once have I had an issue with overheating with my PS3 and I have had some brutal gaming sessions with it.

    The joys of digital power switches! Least with old consoles when you press down the switch it aint gona be turning of. Allthough I do remember the power cords arcing out when pluging them into a live powerboard (with no switches), nearly blew my face off onetime, fun times. Also, remember with the PS1 if a game wasnt reading properly you could just open the lid, give it a clean wack it back in, and it would continue on, all while still running and even in the middle of loading! Opening tray now takes you back to the dashboard, ever since Dreamcast really. And thats a whole other story...

      O' how I love Random Resets and disc drives that do strange things when the disc is in. The crunchy dreamcast drives take the cake. And for some reason V-Rally 2 would only load sometimes even though every game I ever bought worked perfect. Had to tilt the Dreamcast forward, then it worked! Joy...

    Haha reminds me of me blaming Mass Effect for RRODing my first 360...

    I'm on my 3rd PS3. The 1st was a 40gb, failed epicly. 2nd was an 80gb, redlighted in the middle of a Bionic Commando marathon. Still had the disc stuck in it. Thank the Force for extended warranties. Now I notice the 250gb Slim I got as a replacement is making strange noises when loading... Well, anything from a DVD to the original F.E.A.R. If it dies, my 360 will reign supreme as I'll no longer buy anything Sony.

    You got terrible luck cypher. I only had one PS3 die on me. And that was my old 40gb. Still was out of warranty and probably by a year. I fixed the YLOD but now overheats and shuts of lol... i hope i can get it running one day.
    However my 160gb slim is running perfect. But I miss my old fatty. XD
    Does Sony accept opened PS3 to get it refurbished?

    You guys must take horrible care of your consoles if you've had multiple machines die like that.

    I bet some of it is just bad luck, but 1 person having 3 PS3s die on them and another person having a PS3 for 5 years with no issues? The most logical conclusion is that the guy with a working PS3 actually knew how to look after it.

      I have had my ps3 for 4 years, never encountered a single problem with the hardware either.

      Yeah I find that a bit strange too. Although recently my 40gb just died on me, and ive had it for about 4 years now, damn YLOD. I've always taken care of my consoles and have never had any problems till the network went down, although thats not a excuse.

    My PS3 has recently started to sound like my original 360 - jet turbine DVD drive. Fingers crossed it holds out a while longer.....

    Other than that, no complaints! Except when I turn the damned thing off and it stuffs up my PlayTV recording schedule

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