During the PSN outage, myself and Nick Broughall over at Gizmodo openly wondered why Microsoft hadn't done more to take advantage of the situation, but now, via Industry Gamers, Dennis Durkin, COO and CFO of Microsoft's Interactive Entertainment Business, discussed the situation, and seemed to sympathize with Sony rather than gloat.
"It’s bad for the industry that this has happened to Sony. It’s very, very bad," he said. "It’s very damaging. So we don’t wish that upon anybody and you've seen we’ve been actually pretty quiet on the subject because we don’t want to appear to even be looking to be taking advantage of somebody else’s situation like that. That’s just not in our DNA."
It makes sense on a number of levels. Consumer confidence in cloud services is paramount if Microsoft, as it has indicated, wants to move its business in that direction. Any attempt to draw attention to the failings of online security is, essentially, damaging to Microsoft's own business - even if it is a direct competitor's failing.
Do Microsoft still have your confidence? Or has the PSN outage shaken you up to the extent that you're afraid to store your details on any service?