Bioware ‘Cannot Commit To Any Timeframe’ For Star Wars: The Old Republic’s Australian Release’

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Bioware ‘Cannot Commit To Any Timeframe’ For Star Wars: The Old Republic’s Australian Release’

Earlier this afternoon it was revealed that Star Wars: The Old Republic would not be available in Australia at launch. Now we have an statement from Bioware stating that they “cannot commit to any timeframe” for the game’s release outside of the US and Europe.

The statement reads as follows:

To all of our fans outside of North America and Europe:

Today we’ve announced the pre-order details for the initial launch of Star Wars: The Old Republic, and as you may now know, we’ve taken the difficult but necessary decision to limit our initial launch supply for the game. BioWare and LucasArts are completely focused on building an exceptional game and an exceptional game service to go with it. We decided to constrain our launch capacity to ensure we deliver a great experience to every player.

Part of the reason this decision was made was because of the overwhelming demand for The Old Republic, and we’re humbled by that level of excitement and anticipation. We fully intend to deliver to you an amazing game when we expand our service post-launch, but right now we cannot commit to any timeframe for when that may happen. As soon as we have more information about additional launches in more territories, we’ll let you know.

We are committed to delivering Star Wars: The Old Republic to BioWare and Star Wars fans around the world, and to growing a truly global community.

Thanks to Denaz and The Cracks for the tip.

Comments

  • I can sort of understand their position, it would be frustrating if too many people overloaded the servers in the initial rush.

    But c’mon. They’ve had years to plan for the launch, they’ve had years of warning that it’s going to be popular, and they’ve had years to invest in the server architecture and to develop a service that will work well no matter how many people choose to use it.

    Restricting who can play the game makes them look either insensitive or incompetent.

    • I could understand If we were a week out and they said this we are months out any possible issues can be rectified in that time

  • I’ll probably just end up ordering the game from zavvi anyway, they’re selling it for about $50 aud, which is nearly $40 cheaper than what EB are going to sell it for. It sucks that we won’t have aussie servers at launch though.

  • Seriously. F*** EA. This is a goddamn pre-order. They won’t even take our money for a pre-order, how are they going to treat us when the game actually launches, and you know has to be supported and all that. F*** EA.

  • So apparently the problem is we want the game too much!

    I could almost live with it if there was a commitment to a special “We’re sorry” package. Clearly, though, they’re going with a “you’ll take whatever scraps we decide to give you – if we feel like doing so at all – and you should be grateful for us considering you that much” approach.

    Boo on you, Bioware. You can bit my flabby human arse from here on. Your “growing … global community” just shrank by one.

  • I think I might refuse to order it from overseas. As much as I want this game (desperately), Bioware/EA have just screwed themselves.

    • Unless you’ve also got an overseas credit card, you’ll probably struggle to actually create a game account anyway, since they’ll want to know where to collect their montly pound of flesh.

  • This is just so damn lame. I’ve been waiting for this for so long, as have many others, and now we got to wait longer than the rest of the world!?

    I probably won’t get this now unless they have actual australian servers. I was going to make this my last mmo ever, but now I might just end with wow and end it there.

  • Wow, now I’m really glad I preordered from Amazon. I have to say though this is one of the largest f***ups I’ve seen from a game company in a long time.

  • Also read: this game isn’t coming to Australia, although, if we did release it, we’d have to censor it into become Care Bears Online.

  • This is utterly ridiculous. Are they saying they wont have enough digital versions available to download? I mean come on, seriously? Poor excuse really.

    • It’s not about the physical copies, it’s about the load on the servers. No point launching a game if no-one can play it because the servers simply cannot cope with the stress at launch.

      Probably why they’re also offering early access codes, so they can ease people onto the servers instead of unleashing the flood gates.

      • After dumping $100 million into the devolepment of the game I would be blown away if they had not set up enough servers to handle the expected amount of players. Even if a lot of those servers are temporary and to be rolled in at a later date. Besides that its not very good business sense.

      • Load on servers? Are you nuts? There are 300 million people in the US alone, there are only 20 million in Australia. Adding Australia to the launch would have NO NOTICIBLE EFFECT ON SERVER PERFORMANCE.

        The only rational reasons for not including Australia in the launch all revolve around money and publishing/distribution rights.

  • One reason i was looking forward to this game was that it would be the first MMO i would have played from launch. I thought it would be interesting to be there from the start.

    Bioware. I am disappoint.

  • I agree with alot of you guys, I remember looking at lucasartsbioware.com many years ago with excitement, then signing up on day 1 for a swtor.com account + beta test (of course australians were never chosen for this).

    I’m also not going to really bother with this game/ getting american friends to order for me, I think it’s just a poor decision.

  • Complete and utter bullshit. I was going to be a day 1 purchaser for this, but now I think I’ll skip it – they don’t want my business.

  • Bioware think of what you are doing… Blizzard is once again laughing at you! You are letting Wow win!!! Even Wow had Global Launch.. Hello MATCH IT!!!

  • Australia & NZ always comes last. It’s not like we have a big population to slow down the servers and we speak english so no localisation is needed.

  • who gives a sh*t if we can still preorder on amazon. We would have to play on laggy as F*** US servers australia isnt exactly the hardest market to accommidate for either.

    • In almost every mmo, we play on the US servers. For them to actually host Aussie servers may be asking a bit much. Usually they are just official Oceanic servers that are still hosted in the US. Cant see anything different happening with this.

    • Because it’s not cheap?

      There aren’t enough English speaking players in the Oceanic region to justify the cost of local servers.

      Even look at WoW (which I doubt old republic will match in numbers), there are maybe 2-3 ‘healthy’ Oceanic game servers (each maybe 5-10,000 population) and a large chunk of them are SEA players anyway.

      You can’t limit based on server location or you’re cutting out huge numbers of players from the pool.

      • I agree with you, but small fallacy; WoW’s Oceanic servers do not make up the entire Oceanic playerbase, in fact I doubt it’s even a quarter. Most Australians play on the American servers because, well, there are no AU servers, really. You’d NEED the low ping to make up for the things an AU-only server would lose out on, like higher levels of competition since let’s face it what few Australians play games generally suck arse at them.

  • Strange that they’ve pretty much admitted that thier network infrastructure is going to be good enough for the 200mil+ people in the US and theo ther 200mil+ in the Eurozone, but the 20mil+ from Australia in NZ is just too much. Lame to the max.

  • You guys are acting like your’s the only country the game is not pre-orderable.There are many others,including mine.If you wine and cry you won’t get the game earlier,so just have a bit more patience and the game will be on for purchase.Plus how long will the early game play be ,a week to a month maybe?Not so bad.Besides it is not Bioware’s fault,it is EA’s.

    • How is it EA’s? Bioware is the one creating the servers and services to this game, they are also the ones posting this in response to the fans.. they are the ones who have had control over all this and now they are the ones saying its too popular and not sure if the servers can meet the demand..

      And yes.. While you have a point, the question is when will it come? This kind of comment leads one to believe its going to be months later, not just a few weeks.. They know it popular right now, they can get more servers up and running now and prepare for it – well before release.

      And im pretty sure most people here can feel for you, since your in the same boat as us. But there can be a case for saying if they dont whine and cry they might not get the game even later? Bioware need to hear what the people want so they know how passionate we are about their game.. And understand we want the game as much as anyone else – and not to leave us in the dark.

    • No, these people are acting like people who are unable to purchase a title that by every right they should be able to. They are being treated as second class citizens (just like everyone else who cannot purchase the game day one), and have every right to be angry about the fact. The fact that people from other countries cannot purchase it hasn’t come into the discussion at all, and shouldn’t need to, as the ability or inability to purchase the game in America, Japan, Jamaica, Wales or Cambodia (or anywhere else you’d care to name) has no effect on the ability or inability to purchase it in Australia.

      And frankly, your comment about the delay being likely to be around a week to a month is pure speculation, and could not be more of a falsehood. This very article states that Bioware has not committed to any timeframe for a launch outside of the US and Europe. Even if The Old Republic was to launch in a month in Australia (or anywhere else, for that matter), the marketing campaign for such a high-profile game in the months leading up to release would not consist of telling their customers they have no idea when it is going to launch.

    • No offence man we are really just complaining that it’s not coming if your country aint getting it either your welcome to join us

      This is BS of the highest order.
      It’s an MMO. which digitally speaking means that there are unlimited copies.

      By not selling to any of the countries in question doesn’t prevent us from buying it from a US source or the like

      Not to mention again it’s an MMO they can start printing discs today if they want. and just have a nasty patch on day1 which they wouldn’t be the first to do

      An MMO should always be world wide launch.

      it’s completely unfair to anybody else if they can’t get the name they were using because they have to wait for an extended period of time before they are even allowed to buy the game. Or the Guild name reservation is lost because pre orders are impossible in your region

  • But seriously, f*** those guys. How cool would it be to be with this MMO from the start. I’d love to go back in time to WoW’s launch…..

    • I remember WoW’s initial launch and it was horrible. The servers were laggy all the time, there was a queue to log in, and often times the world server would crash because of the load. Blizzard had to give away free days to everyone’s account because the early days of launch were unplayable. Do you really want to go through all that again?

      Yes, it sucks that Australia can’t play the game when it first comes out. But as long as Bioware/EA do not wait too long (I doubt they’re talking about years. More likely it’ll be months at worst), I’m sure it will be fine.

      • Really? Cos I remember WoW’s launch and beta, the server ques were there for sure during prime time. Just like every other MMO at release. Crashes only happened when crap got real world pvp wise 😛 and like 1000 + players crowded into one zone.

      • Thing is no one expected it to be that popular straight up.. It was a phenomenon in the MMO world. But within a week of launch they still got enough servers up to get the game running smooth for all to play.

        We are still a while out for release.. There is no reason they couldnt get more server up now and ready, especially based on pre-order status.

  • “We decided to constrain our launch capacity to ensure we deliver a great experience to every player [except to those we won’t sell the game to]”

  • If anyone is interested, I purchased a CE of the game from Amazon, upon payment i received an email confirming and a pre order code, which i was able to validate on the swtor website with my Australian user account. I then received an email from bioware confirming my purchase and early game entry 🙂

    • Just wait until they dont accept your credit card details.. You may find your going to have to buy/import US game cards to play this unless the Australian residential address is accepted in their system.

  • I was skeptical about this game from day one. I don’t see it lasting at all and this makes it an easier decision for me. I’ll just wait and see if they release a trial version at some point.

  • Sounds like it’s time for a boycott… Wait a minute, choosing not to but something because they won’t let me buy it? Oh well, but this is just LAME.

  • Posted this on the TOR forums.

    Not the US & Europe: Why can’t we make a preorder?
    EA/Bioware: [Makes a small wave of their hand] You don’t need to make a preorder.
    Not the US & Europe: Actually–
    EA/Bioware: This isn’t the game you are looking for.
    Not the US & Europe: But–
    EA/Bioware: We can take our business elsewhere.
    Not the US & Europe: What–
    EA/Bioware: Move along.
    Not the US & Europe: Wait–
    EA/Bioware: [Drive off in their landspeeder]
    Not the US & Europe: D:

  • Would be amusing if due to the fact that they release the game at prime Aus time, but most US people are going to sleep, if all the Amazon pre-orders from Australia used up their ‘limited supply’ and almost no one from the US could get a copy.

  • Just preorder from Amazon!

    If the dollar keeps strong it will probably be heaps cheaper than what they sell here!

    🙂

  • Is there really a point to ordering an overseas copy? I’m not too tech savvy but since I can look up any IP and find out something as basic as it’s country of origin, I would assume BioWare would be implementing something more sophisticated than a simple google to detect your IP and block it to stop people from unauthorized countries accessing the game.

    If someone could clear that up, because if they’ve taken the extreme measure of limiting release I would be quite sure they will take at least some basic steps to enforce it.

    Either way, sad panda.

  • Although I think EA/BioWare made a ridiculously stupid choice by not including international players, I ultimately think it’s a good thing.

    I remember the mess that was Star Trek Online when it first opened up and I remember how annoyed and put off I was by it… so much so that I won’t even play it anymore.
    Although it irks the hell out of me to be treated in this manner, I think I much prefer to wait a while longer while they get the bugs sorted out and we can log in to a stable and bug-free game.

  • with skyrim, arkham asylum, battlefield 3 and a bunch of other sweet games coming out im kinda glad we get a slight delay for TOR….

  • Step 1: You just have a crapload of extra servers for the busy launch period.
    Step 2: If you can’t be asses shipping to our remote corner of the world, just give us a digital distribution, it isn’t as though we need localisation. Ironically your april fools joke of a Shirriwook localisation cost more effort than this.
    Step 3. Isn’t really a step but even Warhammer Online launched in aus ffs.

    • every mmo comes out with a crapload of servers at launch, then you end up with a bunch of servers with minimal players and eventually they close and all migrate to the busier ones anyway. bioware are doing the smarter approach of expanding when necessary and maintaining full populations.

  • This does not make sence at all.

    Unless they plan to build australian server is on. What would be the difference if they launch it in Oz.

    Our numbers are so low compaired to US, Europe that we would not crash the servrs. If they do not want to enable support it our time zone then just warn us at purchase that there will only be US support numbers.

    Now it looks like we will not get it for months later then our servers will be swamped with US/Europe plays that have played the game for months and warp our game play.

    The question is if we purchase a US copy can we access there servers from Oz or will we be blocked. Also will the license migrate to the Oz release version.

    Just so annoyed now.

    Me.

    • This is exactly what I was thinking about when I was reading through all these comments.

      Does the audiences outside of America and Europe really pose that much of a threat to their infrastructure that we cant play at launch? Come on really? At least just cap the supply through digital distribution thats available internationally for a few weeks :(. A complete lockout for months is just stupid , not like we need dedicated servers…

  • We can read a few things from their decision not to invest in the infrastructure so players outside the US and Europe can play at release.

    Based on MMO releases in recent years, the first month sees lots of people playing followed by people ceasing to play after their first month of “free play” is up (and discovering whether the game is any good). So letting us “poor cousins” play after the first couple of months allows EA and Bioware to claim that player numbers have stayed about the same as at release.

    I’m disappointed but at least having to wait means we get to read the reviews and see if the game play is realy as clunky as the game play footage videos show.

  • That’s OK. I was only mildly interested in another “press number wait for cooldown” MMO anyway. I’l look forward to something with a less tired format instead.

  • Does anyone know if it’ll be ok to order through Amazon?? Like I don’t want to be getting my hopes up for nothing.

    I’ve put in a preorder, received the early access code and all that, so I should be right…. right?

    Anyone else had any experience ordering MMO’s at launch from Amazon?

  • So, it’s been ~15 hours since they dropped the shitstorm, and there’s still been no further information. PR really dropped the ball on this one.

  • “We decided to constrain our launch capacity to ensure we deliver a great experience to every player.”

    uh… every player except us you mean, right?

  • I tried to find appropriate feedback email contact on the EA website for requesting further information and expressing my displeasure with this action. I couldn’t find any. A helpful forum poster on the Bioware forums posted this however:

    From the bottom of the official investor’s release at http://investor.ea.com/

    Electronic Arts
    Lisa Chan, 650-628-2748
    Sr. Publicist
    [email protected]
    or
    Electronic Arts
    Andrew Wong, 650-628-2781
    Director of PR
    [email protected]
    or
    Electronic Arts
    Tammy Levine, 650-628-7223
    VP, Worldwide PR
    [email protected]
    or
    Lucasfilm Ltd.
    Emilie Nicks, 415-623-1962
    [email protected]

    Source: Electronic Arts

  • Yeah Bioware, don’t give us the game, never mind we’re an EU member, that I live in the 3rd country by internet speed in the world and in the 9th city by internet speed in the world. Never mind were almost next to Greece(who gets the preorder), never mind we have more Internet connections than them and more growth potential never mind they are bankrupt and we are bigger fans. Keep telling us you can’t give us a “quality service” and go to H**L!!!

  • This is a message from a swtor tech
    Greetings Humanoid,

    I am Protocol Droid K2-C3, Human-Cyborg relations.

    I have received your transmission.
    {113}

    We do not have region restrictions on our servers, so you will be able to play on the same server as your friends, no matter the location or country you are playing from.

    If you have any further questions, do not hesitate to contact us again.

    Should you need further assistance with this matter, please do not hesitate to let me know. Galactic support is our specialty…

    Sincerely,

    Protocol Droid K2-C3

    SWTOR Customer Service

  • tunnel it, works day one, if you need a US address buy a po box, the game is being produced by the bear paws idiot that broke WAR…

    This is not the game you want

  • Isn’t it amazing how once again we are being treated like convicts. Kept in the dark, given the bare minimum and forced to live of the scraps after everyone else has had their piece of it. Bravo Bioware way to shaft us again!!!!

  • I live in Melbourne and I was fortunate enough to get into one of the Beta weekends prior to release. Decided to buy the game on the strength of my experience. Pre-ordered the game from Amazon in late November and as a result was granted Pre-Game Access on Friday Dec 16th. Been playing all weekend, and this morning my physical copy arrived. Where there’s a will there’s a way!

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