The Kotaku Awards 2011: Nominate Your Favourite ADSL/Cable ISP

12 years ago

November 20, 2011 at 1:00 pm

Alright we’re kicking off award season at Kotaku, and this week we’re taking nominations! Every day this week we’re taking nominations on each specific category. Next week we’ll put up the poll, and the week afterwards we’ll announce the winners.

Today’s nominations are for ADSL/Cable internet service providers — and while that may seem strange for a site like Kotaku, these awards are being organised in conjunction with our sister sites Gizmodo and Lifehacker.

So, did iiNet’s irish approach appeal? Are you part of the Internode pony horde? Or did Telstra’s Cable speed blow the opposition away? Whatever your choice, nominations are now open. There’s only one way to make your choice for ADSL/Cable ISP of the year known, and that’s by getting noisy in the comments below.

Comments

111 responses to “The Kotaku Awards 2011: Nominate Your Favourite ADSL/Cable ISP”

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Gammah

November 20, 2011 at 1:09 pm

TPG hands down best net provider for ADSL2.

Reply
1. Shinkada
  
  November 20, 2011 at 2:01 pm
  
  +1. Unlimited ADSL2+ for $30/month rivals AMERICAN ISP pricing, let alone Australian. TPG is the best ISP without a doubt.
  
  Reply
2. js
  
  November 20, 2011 at 2:35 pm
  
  Apart from the fact they’re not available in a lot of areas or have limited services otherwise.
  
  Reply
  1. Rusty
    
    November 20, 2011 at 2:48 pm
    
    +1 for this comment. I imagine they would be great if I could get them, but after living in 3 different houses, in 3 different metro areas, I still haven’t been able to sign up with them.
    
    I’m with Adam internet though, who are great, but they’re exclusive to SA I’m pretty sure.
    
    Reply
    1. Alinos
      
      November 21, 2011 at 8:32 am
      
      indeed,
      
      And in some places they have rather crap service anyway.
      
      It’s easy to offer nice pricing if your only servicing area’s where you can get a high take up rate
      
      Reply
3. Foxe
  
  November 20, 2011 at 4:40 pm
  
  +1 TPG hands down. Best unlimited plan in Australia, huge quotas for non-unlimted, and no charge for upload bandwidth. I’m on their $59 unlimited plan (including line rental!), and all family and friends are on the entry level $29 plan. With this setup I can backup all their PC’s to my server using Crashplan completely free… and the value this brings is beyond belief.
  
  Reply
4. SpeKtra
  
  November 20, 2011 at 6:18 pm
  
  TransACT Victoria, Offering 100mbp Uncongested Regional Cable Broadband. At a more affordable price then any competitor or NBN can offer. Fantastic Service for a Exceptional price.
  
  I should work in their marketing team, lol.
  
  Reply
  1. f4ction
    
    November 20, 2011 at 8:00 pm
    
    Agreed!
    
    Reply
5. SpeKtra
  
  November 20, 2011 at 6:20 pm
  
  The people who say TPG are good make me sick to be frank, What is wrong with you? You clearly must of been on TPG before any other ISP. Definitely should make sure you have tried other ISP’s before you vote for the “WORST” ISP in Australia.
  
  Reply
  1. Thom
    
    November 20, 2011 at 7:17 pm
    
    They are pretty good till something goes wrong, then you find out way they are so cheap. They have almist no one based here. If they go down, they may tame weeks to sub contract the problem.
    
    Reply
  2. Draus
    
    November 21, 2011 at 9:07 am
    
    +1 for this comment
    
    TPG is perhaps the worst ISP around. Everyone seems to go through a “honey-moon” period with them. As soon as something goes wrong, they find out why they are so cheap and so bad.
    
    at the end of the day, you really do get what you pay for. Theres a reason why they are so cheap…
    
    Reply
  3. matt
    
    November 21, 2011 at 8:59 pm
    
    i saw this coming when their plans first came out, it seemed way too good to be true. I’ll still with bigpond, might be more expensive but they have solved every problem i’ve ever had within hours, and connection dropouts are non-existent. i don’t even live near a tower thing and we get near 1 mb/s download speed, which is good enough for anything.
    
    Reply
6. Lok
  
  November 21, 2011 at 12:14 am
  
  +1 for TPG, never unlimtied downloads, great speed
  
  Reply
  1. Anthony
    
    November 21, 2011 at 6:17 am
    
    +1 TPG for UNLIMITED. Albeit their drop outs, but I never complain because of the price.
    
    Reply
7. bazookatooth
  
  November 21, 2011 at 12:27 pm
  
  +1 TPG, been with them for 12 months (although only on a 6 month plan, I was wary of the super cheap price) and I’ve never had a problem! And I mean never. They are so much better than both Telstra and Optus (I’ve been on both at different times), who both have shitty customer service and massive prices, almost no value for the cost compared, and try to swindle people out of more money!
  
  Reply
Crab Nicholson

November 20, 2011 at 1:13 pm

Can we unvote? I want to take a vote for Netspace away.

Reply
1. Aliasalpha
  
  November 20, 2011 at 4:16 pm
  
  Same here, since the iinet takeover, they’ve been going down hill
  
  Reply
Luke

November 20, 2011 at 1:15 pm

Internode…

Its because i have been with internode for 4 years and never had any issues with their service and their customer service is normally top notch.

Plus i get unmetered steam content so i can download games and not come off my monthy quota.

Reply
1. Paul ‘AngryNerd’
  
  November 20, 2011 at 3:34 pm
  
  Precicely this. +1
  
  Reply
2. diaglyph
  
  November 20, 2011 at 3:55 pm
  
  Internode +1
  
  Reply
3. BlueMaxima
  
  November 20, 2011 at 5:13 pm
  
  +1
  
  Reply
4. Wanderer
  
  November 20, 2011 at 6:26 pm
  
  Internode +1
  
  Reply
5. Doeth
  
  November 20, 2011 at 6:42 pm
  
  +1 Internode
  
  reliable, affordable, excellent customer service
  
  Reply
6. Jesse Anger
  
  November 20, 2011 at 7:09 pm
  
  +1 to this, never had a problem with them, always reliable
  
  Reply
7. Rize
  
  November 20, 2011 at 7:27 pm
  
  +1 for Node. Customer service set them far above others, for me.
  
  Reply
  1. Nikola
    
    November 21, 2011 at 3:35 am
    
    +1 for ‘Node. For one simple reason, free access to usenet. Not many people take advantage of free usenet (usually 30/month or so) through Astraweb (one of the better usenet providers). If you get all your content through P2P and Torrents, you’re missing out. I’m on a RIM so the fastest I can get is 8mbit, but I still pull 1.1mb/sec every time I download anything from usenet. No peers, just pure speed. Internode FTW.
    
    Reply
8. Inf
  
  November 20, 2011 at 8:28 pm
  
  +1
  Large amount of unmetered content, super helpful customer support and makes great use of social media to connect with its users.
  
  Reply
Will

November 20, 2011 at 1:17 pm

Iinet. Best customer service.

Reply
1. rfa
  
  November 20, 2011 at 2:40 pm
  
  +1
  
  as well as unmetered Steam & (once & only the once) PSN
  
  Reply
  1. scree
    
    November 20, 2011 at 7:06 pm
    
    +1 I’ve been with iinet for 6 months with only 1 issue, but iinet fixed that up pretty much straight away. I’m very glad I left Optus and 3 behind for iiNet
    
    Reply
    1. Thom
      
      November 20, 2011 at 7:19 pm
      
      I have six high bandwidth users and really have to commend the reliability and speed of iinet. No slow downs in 18months.
      
      Reply
      1. Awnshegh
        
        November 21, 2011 at 6:20 am
        
        Been with iinet for 4 years and 4 moves. Had 3-4 service issues that were worked through fairly efficiently. Can’t complain about my usage limits being increased fairly regularly over that period too.
        
        They get my vote.
2. Beavwa
  
  November 21, 2011 at 12:52 am
  
  +1 for iinet. Especially now with the mobile bundled onto the same plan.
  
  Reply
3. DG
  
  November 21, 2011 at 8:35 am
  
  +1
  
  Reply
4. josh aka robbo
  
  November 21, 2011 at 9:44 am
  
  I agree. iinet gets my vote!
  
  Reply
5. Cerzel
  
  November 23, 2011 at 5:35 pm
  
  A bit late, but +1
  
  Reply
PlimpyD

November 20, 2011 at 1:17 pm

I’m going with internode, great support and an all round good business imo. I also love the fact the commitment they give to gaming.

Reply
1. PlimpyD
  
  November 20, 2011 at 1:19 pm
  
  Ok… that last sentence made no sense. I love the commitment they have for gaming. *Goes to make another coffee* 🙁
  
  Reply
  1. BlueMaxima
    
    November 20, 2011 at 5:15 pm
    
    It’s alright man 😛
    
    But yeah, they host several different gaming servers, all unlimited to customers. Everything from CoD to TF2 to a Minecraft server. They rock!
    
    Reply
kewin

November 20, 2011 at 1:18 pm

Definitley NOT Optus. Only get 256 kb/s tops

Reply
Marc Aleksei

November 20, 2011 at 1:18 pm

FUCK TPG, WORSE CUSTOMER SERVICE EVER

Reply
1. Chemenski
  
  November 20, 2011 at 1:33 pm
  
  ^ True that.
  
  +1 vote for aaNet. Customer service is a lot better IMO. And they’re cheaper too (well for me they are anyway).
  
  Reply
  1. Rusty
    
    November 20, 2011 at 2:52 pm
    
    While aaNet are pretty cheap, I experienced terrible speeds from them, and had a number of issues, of which I experienced practically non existent customer service. In fact, I’m pretty sure they stopped responding to me, and my problem was eventually solved by a volunteer on their forums. Maybe they have improved since then, but I wouldn’t sign up with them again.
    
    Reply
2. Lazarus
  
  November 20, 2011 at 2:07 pm
  
  TPG ruined their reputation with me 7 years ago when their dialup service didn’t work and I was constantly redirected to an overseas call center.
  Currently with Adam Internet: not the cheapest, but their support is excellent.
  
  Reply
Hiero

November 20, 2011 at 1:28 pm

I’m gonna vote for iiNet. They’ve got great customer service and they’ve got heaps of awesome stuff on their freezone, like Steam, abc iview and Xbox Live, just to name a few. I have stupidly slow upload speeds with them, but for the most part the service they provide is great.

Reply
joshy206

November 20, 2011 at 1:30 pm

Always found Telstra reliable. Haven’t really shopped around for years though, so unsure whether or not to place a vote for them.

I think I’m going to say, yeah, I’ll vote Telstra.

Reply
1. Nicholas Prior
  
  November 20, 2011 at 3:44 pm
  
  Agreed. I’ve been with Telstra for 8 years and I’ve had no problems what so ever.
  
  Reply
  1. GoSwans05
    
    November 21, 2011 at 7:29 am
    
    Agree…moved to Bigpond Cable and love it. High speed and no issues.
    
    Reply
2. Lance
  
  November 21, 2011 at 8:23 am
  
  Another vote for BigPond. The only ISP that doesn’t oversell their bandwidth, atleast in Regional areas. I’m on ADSL2+ with them and I download from the PSN at 21mbit (Yeah I live next door to the exchange). On other providers I get about 9mbit.
  
  Reply
3. qbngeek
  
  November 21, 2011 at 12:55 pm
  
  +1 for telstra.
  Dumped iiNet to go with them after iiNet kept screwing up my invoices and double billing me every month, then refused to refund it choosing to add it as a credit to my account.
  
  When I left them they had to pay me just over $1300.
  
  Reply
Cap’n Crunch

November 20, 2011 at 1:31 pm

Internode

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Yi

November 20, 2011 at 1:32 pm

Another vote for internode 🙂

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Freeze S. Preston Icequire

November 20, 2011 at 1:35 pm

Spin. Decent prices and speed and GREAT customer service.

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Ves

November 20, 2011 at 1:44 pm

+1 Internode

Reply
Switch

November 20, 2011 at 1:45 pm

Optus is absolutely terrible, they had to come out to my house SEVEN seperate times and spend basically the entire day there every time to try and figure out the problems with my connection.

The problems in the end? The moron who first installed my internet decided to put in a 10 way RGA6 splitter under my house that was losing all our connection and he also used incredibly low quality home made RGA6 that had all the ends falling off..

It took them seven visits to my house to figure that was the problem. Hell I feel stupid for not going under my house and fixing it myself, which I could have done quite easily if I had known that was the issue..

Worst ISP ever. It’s a shame I can’t change because they have me and my family so locked into plans with EVERYTHING -_-

Reply
1. Alinos
  
  November 21, 2011 at 8:39 am
  
  that’s because optus is too bust complaining that everything is unfair the second telstra or any other big company get’s to pricing that is equivilant to there’s
  
  It’s not as big a problem as it used to be, but when telstra offered 25GB on insanely high prices it was because everytime they added more usage or dropped the price a little optus went on a rant about how it was uncompetitive.
  
  Completely ignoring the fact that for alot of the more regional australia telstra is the only option because neither optus or anyone else bother’s installing ADSL2+ equipment in exchanges.
  
  Where i live all that is available is telstra or telstra wholesale through another company, which essentially means i’m with telstra. And i’d go back if it wasn’t for there stupid shaping
  
  Reply
tom

November 20, 2011 at 1:47 pm

TPG

Reply
Neon Jackal

November 20, 2011 at 1:50 pm

I’ve been with iiNet for over 2 years, the customer service, the freezone unmetered stuff(ABC iView, Steam servers and Xbox Live content) and the speed is great.

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Puck

November 20, 2011 at 1:51 pm

Internode. Great customer service, unmetered content and gaming servers. Love them.

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angelofdev

November 20, 2011 at 1:51 pm

TPG

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Hubble

November 20, 2011 at 1:57 pm

Internode!

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PA

November 20, 2011 at 1:58 pm

iiNet is pretty rad.

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Ryan

November 20, 2011 at 1:58 pm

Telstra have really stepped up their game and I’m very happy with them.

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Sam

November 20, 2011 at 1:59 pm

Internode despite jacking up the cost of my plan by $10

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chaoticlusts

November 20, 2011 at 2:00 pm

iinet, I’ve been using them since ADSL2+ became available pretty much (before that was on telstra cable >_<) customer service has always been impeccable and friendly. Prices are great and never had any issues with service (rare downtime at my old house but there was major storms so that applied to everyone not just iinet customers)

Oh yeah and steam freezone is damn handy (I know a few other major ISP's offer that too)

Reply
Fenixius

November 20, 2011 at 2:02 pm

iiNet! Woo~

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BRIK

November 20, 2011 at 2:06 pm

NOT Bigpond. The only reason I’m with them is because they’re the only provider in my area who support ADSL2.

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TGK

November 20, 2011 at 2:08 pm

Internode. Free content, webradio, great game servers. Fantastic service.

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Chazz

November 20, 2011 at 2:12 pm

Internode for myself, no issues and great customer service. And Adam Internet for when I was living with my parents for the most amazing customer service ever.

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[Razor]

November 20, 2011 at 2:14 pm

I’ve never been with Internode, but I’ve always wanted to.
They host the best TF2 servers.

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Riku

November 20, 2011 at 2:52 pm

How do we vote?

Reply
McGarnical

November 20, 2011 at 3:09 pm

I’ve always been happy with the speeds I get off Optus,* but they really need to work on their customer service.

*I suspect this is largely because I’m only 1.5km from the exchange.

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Daniel

November 20, 2011 at 3:10 pm

I got Optus Cable but if I was going for ADSL I’d go for iiNet or Internode, depending on prices and speeds.

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FlyingKanga

November 20, 2011 at 3:24 pm

Uh, I think the point was to nominate your favourite ISP!

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Steven

November 20, 2011 at 3:57 pm

optus cable broadband. so fast!!!

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Misfitskid

November 20, 2011 at 4:07 pm

TPG easily.

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Chris Crowe

November 20, 2011 at 4:08 pm

iiNet

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Zap

November 20, 2011 at 4:17 pm

Internode

Reply
Ben J

November 20, 2011 at 4:53 pm

Clubtelco – $50 per month for unlimited internet no matter where you are in australia, adsl2+ or 8mbps adsl depending on what’s available in your area, and even if you’re on their $30 10gb plan, the shaping speed is still 1mbps. Great customer service aswell with your own account manager.

Reply
1. Crumpy
  
  November 20, 2011 at 10:41 pm
  
  +1, been with them for a 3 months now, and had no problems
  
  Reply
2. Callum
  
  November 20, 2011 at 11:05 pm
  
  +2 I’ve been with them for about 4 months now. I am in a regional area of TAS and yet still able to get ADSL 2+ connection speeds. No-one and I really do mean No-one having been at about 5 different providers has been able to offer this to me until now. Not to mention its only $50 per month and unlimited means unlimited I tested them in the first month downloading 1.5 TB’s of “linux distro’s” from usenet and didn’t even get a hiccup.
  
  Reply
BlueMaxima

November 20, 2011 at 5:16 pm

I’ve been with Internode since I started paying for broadband, never had a problem. Wasn’t able to get anything else here (including iiNet and TPG for some reason, the two biggest other recommended ones.) Cannot recommend them highly enough.

Reply
qmidget

November 20, 2011 at 5:26 pm

Internode, great fast and stable connection. Good customer service. Love not having my quota split into peak/off peak.

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Dr. Jero

November 20, 2011 at 5:51 pm

+1 for internode, extra points for unmetered steam downloads from any Australian server

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Robbieeeee

November 20, 2011 at 5:57 pm

Dodo and no I’m not trolling.

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The Strikester

November 20, 2011 at 6:25 pm

iPrimus. Only ever had two problems and they have both been exchange issues (Telstra). Speed is great + unmetered ABC iView streaming

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chickenplucka

November 20, 2011 at 6:30 pm

Adam internet in Adelaide have been top notch

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Andy

November 20, 2011 at 6:40 pm

im going to have to go with Telstra since they just have AWESOME customer service.

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Thomas

November 20, 2011 at 6:45 pm

Another vote for Internode.

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nick

November 20, 2011 at 6:56 pm

i’m with iinet and just recently found that our plan had been increased from 100gigs to 200gigs/month free of charge. So they get my vote just for that nice surprise.

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Adwahorne

November 20, 2011 at 7:16 pm

Internode.

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EddySpeddy

November 20, 2011 at 7:20 pm

Gonna have to go with Internode despite the fact I’m switching to see how iiNet is.

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MrThePops

November 20, 2011 at 7:35 pm

Telstra, the best bar none. Have had excellent experiences with Internode though. Telstra this time though.

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MikeZdoesit

November 20, 2011 at 8:09 pm

iinet, Their marketing worked a treat on my wife for some rediculas reason 🙁

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Trackpants

November 20, 2011 at 8:34 pm

Vote for telstra cable.
As the saying goes, you get what you pay for.

Download speeds of 2-4mb/s at all times is pretty sexy and the customer support actually know what they are talking about in my experience

Reply
Kyonove

November 20, 2011 at 8:48 pm

While many people loathe Optus, i have never had any problems with them (sides’ once, but that was because something had eroded out on the telegraph pole). Decent speeds and 1TB cap has treated me well this year.

Reply
ImperialXT

November 20, 2011 at 8:53 pm

Amnet FTW

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riavan

November 20, 2011 at 9:24 pm

+1 tpg – skrew the haters

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Bait

November 20, 2011 at 10:42 pm

‘node.

Reply
NegativeZero

November 20, 2011 at 10:45 pm

As with mobile: None of them, they’ll all bend you over a barrel any way they can. The best ISP is the one you can actually get service through.

Reply
richie178

November 20, 2011 at 10:47 pm

Now that you have done best isp, how about top 5 modem wifi router for gaming n media. There has not been one done for 2011

Reply
knockstock

November 20, 2011 at 11:38 pm

Netspace

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Michael

November 20, 2011 at 11:40 pm

iinet or internode.

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Stephen

November 21, 2011 at 12:28 am

Was with Bigpond Cable, but moved to iinet for their much more value money plans. Can’t see a difference besides the price so ill go with iinet

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Jinjo

November 21, 2011 at 12:32 am

Internode or Adam Internet.

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phaded

November 21, 2011 at 1:21 am

Don’t play competitive FPS or WoW any more, so TPG does pretty well for what I need nowadays.

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Glib

November 21, 2011 at 1:57 am

We’re with Telstra BigPond here… apart from the random disconnects and a customer service team that requires you to repeat everything at least 5 times only to work out what it was on our own… oh yeah, love it. 😉

Then again, it beats everything else we’ve put up with and.. that’s saying something. *sigh*

Reply
Luck

November 21, 2011 at 2:55 am

Internode for never being down

Reply
oldtimer

November 21, 2011 at 5:09 am

internode!
best gaming isp in oz

Reply
Draus

November 21, 2011 at 9:08 am

internode is my vote.

Excellent customer support and decent pricing

Reply
bazuden

November 21, 2011 at 10:30 am

TPG

Reply

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The Kotaku Awards 2011: Nominate Your Favourite ADSL/Cable ISP

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111 responses to “The Kotaku Awards 2011: Nominate Your Favourite ADSL/Cable ISP”

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