Develop-Online is running a pretty interesting series across January, asking folks in the games industry to provide job advice to aspiring developers. One of the first folks Develop asked was Gabe Newell, and he shouted his advice real good.
“DO NOT FOCUS ON ANYONE BUT YOUR CUSTOMERS. YOUR REPUTATION WILL FOLLOW YOU FOREVER SO ALWAYS BE FAIR TO YOUR CUSTOMERS, AND CERTAINLY ONE THING YOU NEED TO ALWAYS REMEMBER IS THAT YOUR CUSTOMERS ARE NOT GOING TO BE FOOLED. SOME PEOPLE THINK THEY CAN GET AWAY WITH SOMETHING AND JUST HOPE PEOPLE WON’T SEE THROUGH THE BULLSHIT. THE INTERNET IS WAY SMARTER THAN ANY OF US."
Jeez Gabe, not right in our ear! You don't have to shout!
Obviously the quote was taken from email correspondence, and Gabe just so happened to have left his caps lock on for some reason. Now all I can imagine is Mr Newell walking around the Valve offices barking orders at everyone. Or at the very least sending emails in all caps.
Regardless it is solid advice.
EVERYONE YOU SHOULD TOTALLY LISTEN TO GABE NEWELL'S ADVICE. IT IS IMPORTANT THAT YOU FOLLOW HIS INSTRUCTIONS AT ALL TIMES!