Blizard Explains Why New Diablo Games Are Locked For Up To Three Days

Blizzard recently introduced a new "feature" whereby people buying Diablo III for the first time would, for up to three days, be locked out of the full game. If you were wondering why, well, here's their explanation.

For security reasons and to help ensure the integrity of the game and auction house service, players who purchase the digital version of Diablo III may have to wait until payment verification is complete before they can access certain game features. (See below for a full list of restrictions associated with digital purchases.) While most payments are approved and restrictions are lifted within a day, in some cases it can take up to 72 hours to complete this process.

Similar to World of Warcraft, these restrictions were put in place to deter credit card fraud, which in turn helps reduce gold spam and other harmful activities that can have a negative impact on the game experience for everyone.

However, as an unintended consequence of these security measures, players who purchase the game digitally after patch 1.0.3 are temporarily being capped at level 13 and not able to proceed beyond Act I. We are working to correct this as soon as possible and will provide another update when we have more details to share.

Aside from the two unintended restrictions noted above, below are the standard security-related restrictions that will be in place for digital purchases until payment verification is complete:

· No public game access for unverified digital purchasers

· No auction house access (real-money or gold) for unverified digital purchasers

· Unverified digital purchasers cannot trade items or drop items for other players to receive

· Unverified digital purchasers are not able to chat in any public or game channels

· Unverified digital purchasers cannot attach a custom message to friend requests, but they can send/accept friend requests, and play with their friends

· Global Play is not available for unverified digital purchasers

Again, we want to be perfectly clear that these are temporary restrictions (often lifted within a day and at most 72 hours) associated with digital purchases for the protection of players. We appreciate player feedback and will continue to evaluate the best methods for ensuring a positive game experience for everyone.

This is a mostly singleplayer game. If Blizzard was hoping we'd all some day come around to their idea of locking it to their online infrastructural so dependently, they're going about it the wrong way.


    Well Blizzard just somehow manages to continue to destroy its reputation which has been plummeting ever since the announcement of no LAN in StarCraft 2.

    How do they do it?

      They signed on with Activision. That's how.

        Blizzard have been going down hill since before Activision. My theory is that working on an extremely popular MMORPG for so long just eats away at a company's decision making abilities. Dealing with that junk every patch release for the better part of a decade has got to make them distrustful of their playerbase and very comfortable with just ignoring massive chunks of the playerbase in order to get things done.
        They've got decent reasons for doing this but they've got to the point where they no longer have trouble making this sort of decision, and that's the problem.

          maybe, with the MMO all the time, they have forgotten you can play a game without being connected to the internet?

    I purchased and downloaded this when it was released. Played single player for about an hour with 250ms ping (I'm using a cable line, but the servers are over the seas apparently) with frequent lag spikes. The server went down, and when I eventually managed to log on a couple of days later my progress was gone. Closed the game, figuring I'd just wait for a few weeks, but uninstalled it after all the security woes. I just wanted to go through it single player, and maybe some MP with my mates for a laugh, but instead it's this weird paraplegic online behemoth with all sorts of fascist rules that can't be opted out of in order to just do a bit of dungeon clicking.

      considering there was no LAN in SC1 why would they add it now?
      But that doesn't stop blizz from being retards

        Used to have a hacked version of SC1 for LAN play. I'd purchased the game to play single player and online, so I had no qualms about using a dodgy version for LAN play. Hopefully something similar crops up for D3; I'd play it then.

        There was LAN in SC1... it was just over IPX/SPX instead of TCPIP.

    Torchlight 2, Path of Exile, Grimm Dawn...

    This just makes me less and less supportive of Blizzard now, yes i bought their games, yes i 'intended' to buy the Sc2 expansion but now ... im really having doubts about buy further games now including their 'Titan'.

    is it just me or does it piss others off that thers no warning about what theyre gonna be doing in these patches until after the patch is out? in this case 2 days after the patch is out?

    I am glad i decided to give D3 a miss. Last night I listened to quite a rant from a mate of mine about the shortcomings of D3. He has stopped playing now. It seems that Blizzard have dropped the ball with this one. Oh well there a plenty of other good games to play out there.

    I was expecting today's Blizzard is the devil article to be about the refunds to Korean players. Guess I'll just have to wait until Monday for that one.

    My current fav practice of there's is they realise a patch and patch notes but then go and sneak in some other changes. eg for the latest patch. in a multi game if one player goes back to town while their mates continoue to fight, when that player joins back up any gold the others played got doesn't appear for you. in fact this is so bad that literally not being in the same screen space means anything they kill means you get no drops. It really seems they are trying their hardest to not allow you to make money. despite needing millions of gold to buy the gear you need since is rarely drops what you need.

      Gear and gold has never dropped if you weren't close enough to the monster when it died. I've been playing co-op since launch and we've always made a point to tell someone if we were opening a chest, killing an elite or popping a shrine so that they were close enough to get the benefit from it.

    Someone ought to fix the typo in the headline. This could be your chance for greatness, [Kotaku employee name here]!

      Blizard have fallen so far, that they have lost the right to one of the z's in their name. :/

    I've been playing Diablo 3 since a week after launch and have had no connection issues and have had a lot of fun playing the game. So many haters for the game out there... just thought it needed a vocal supporter here.

    The number of hurdles you have to jump over just to play this game is quite ridiculous, with the terrible latency and its associated problems and the length and timing of server downtime, the whole experience has just become a great big chore. Its almost as if they are trying to drive player numbers down so that the usage levels of the servers come back to an actual level that their hardware can cope with.

    Good thing we gamers taught blizzard that this sort of ridiculous DRM is a bad business decision by making it the fastest selling PC game of all time!


      Fastest selling game before everybody knows about error 37 and it's brothers

        A bit too late by then =P

        But its ok! We've all learnt our lesson right?... right?

      lol, well I'm too much of cheapass to pay $100 to grind

    Fuck you Blizzard, you had sooooo many people anticipating this game, and since it's release you've done nothing but fuck them over. I suppose that's what you get for partnering with activision. you INSPIRE me to illegally download your game PURELY because of your actions.

    Oh you poor folks :(
    I feel bad for the people that wanted this game to be all they hoped for and are not just having problem after problem. I do not feel bad for the fanboys that continue to defend this game and justify all the crap that Blizz is heaping on those that just want to play a game.

    I loaded up D2 the other day and enjoyed it a great deal. Forgot how much fun that, Titan Quest and some other ARPGs are.

    Bring the hate kids. Bring it.....brrrriiinnnnngggg iiiiiiittttttt. (said with a cranky English accent).

    Can everybody please speak up, I'm having trouble hearing you all over my network card having a digital aneurism whilst playing d3.. NBN kindly hurry the f#ck up

    It's as if they're taking these bad decisions like a badge of honour. Just with this one game, my respect for blizzard has gone from fairly supportive (their refusal to add LAN to SC2 made me lose some respect) to just above EA. I've stopped playing D3. I don't see myself preordering or buying Heart of the Swarm on the first day. Heck, I'm not even sure if I'll end up buying it if I saw it in the bargain bin. There haven't been too many developers who have managed to make me so angry with just one game.

    and got it refunded as soon as I hit inferno act 2 because trying to melee mobs with 320ms from Australia was crap watching the swing animations but the mobs taking no damage that combined with lacky banding they didn't deserve my money. its a shame I'm a drop in an ocean. way to many people supported there online Drm by buying the game or not getting a refund

    A lot of blood, sweat and tears went into this game. Lovingly-crafted lore, art, music...
    It's a pity this is the result.

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