Diablo III's Latest Update Blocks Some Players From Gaining XP

The latest update to Diablo III appears to be something of a downgrade for many players of the game. It's being widely reported by users on the game's official forums that a bug in the latest update blocks players from getting any experience points and level-caps their followers at level 13.

It sounds as though the bug affects only those with digital copies of the game — I installed from a disc, and haven't been able to replicate the problem with either my PC or Mac versions of the game.

Fortunately, it looks like there's an easy fix. Based on the chatter in general chat in the game, and backed up by the many posters in thread, it would appear that you have only to change your password, and you'll be able to gain XP once again.

As I said, I can't confirm or deny this with my own copy of the game, but based on the number of responses in the original bug thread and the subsequent fix thread, it seems that this this affecting enough people that it's a legitimate concern.

So, an odd and potentially crippling bug with a simple solution. Still… it would be nice if Blizzard's constant updates to Diablo III made it work better, you know?

Kotaku has contacted Blizzard and will update once we hear back.

EXP Bar [Bug Thread, Battle.net] Quick Fix for .3 Update [Fix thread, Battle.net]


    I can't even update.

    Launcher tells me the game is up-to-date.
    Client says update available.

    Rinse & repeat.

      Theres a post on the support forums about how to fix the patch looping. It happened to me a couple of weeks ago, simple fix.

      I heard about something like this where the patcher and game had different regions and the patch wasn't live in all regions yet.

    Cause Blizzard are the first company ever to have bugs in their updates

      In their forced updates

        If you actually think this is true you are not that bright.


        but lets not forget that the patch looping has been happening for years in WoW as well. they've had a lot of time to fix that issue and haven't, so they deserve no sympathy.

      It's not so much that its a bug in the update; its the sum of all the updates, downtime and bugs. Especially when they do weekly maintenance to the game.

      You're right, they're not the only company to release a faulty game or buggy updates.

      I believe the main thrust of this article, however, is that there seems to be a continual reeling from one major issue to another - even when the majority of purchasers simply wish to play their game single-player, but can't.

      You'd expect a company as big and as experience as Blizzard not to be hitting all of these speedhumps one after another.

      No unnecessary Blizz-hate, sure, but at the same time it has to be acknowledged that this is an unbelievably high number of continual issues, all for the sake of DRM and getting a new revenue stream for their company through the RMAH.

      aka: You're paying to suffer through continual online issues for what is mainly marketed as a single player game in order for Blizzard to generate a new revenue stream.

        I agree. I have no intention of ever using the RMAH, so why should I have to suffer through these issues? If I chose to get involved with the RMAH, then I would have no qualms - I may be glad that they're trying to build a robust and stable platform for that to work. But since I'm not, I'm stuck with a game strapped with additional baggage I don't need.

      True, however the issue is that Diablo 3 (and lets face it, many modern games) don't allow you to play the game at all without applying the patch. Many games would allow you to remove the patch or delay applying it even if that meant sticking to an offline mode. Diablo 3 doesn't allow it, so you are forced to live with the broken game until the next fix.

      Personally I love the game, but I can see why this is an issue for some.

      cause blizzard gained the respect of their customers from being less error ridden. you're right but still.

      Because they aren't the first means we shouldn't complain?

      They made a ridiculous amount of money from this game already, and designed it to make ridiculous amounts more from the real money market, so they should be able to finance a team that makes sure shit like this doesn't happen...

    I've fixed all my online issues by not playing the crap game. Blizzard are the worst at patching video games they always break something else.

    Roll on Torchlight 2

    I'm having just as much fun with the latest Humble Bundle as I had with Diablo 3. I can't see any difference in terms of the enjoyment these games offer for my money. The only difference is that D3 was several times more expensive, rife with problems, and engineered to make money from blatant operant conditioning. It's obvious Blizzard aren't in the game business any more. They're in the microtransaction business, just like Zynga.

      Funny. I'm still having a lot of fun with Diablo 3 and feel no compulsion to spend a single cent in the Real Money Auction House.

      I also don't equate fun had with money spent.

      Different strokes for different folks, I guess. I don't get off on bashing a company that has provided me with hundreds of hours of entertainment across multiple games. If that's your thing, good for you.

        Trjn, you've misunderstood. :) I enjoyed Diablo 3 a great deal. However the technical problems with Diablo 3 have been very real, as are the profits they stand to gain from operant conditioning coupled to an online store.

        In all seriousness, The RMAH is built on the same principles of human behaviour exploited by pokie machines. Operant conditioning is a well understood science and Blizzard are working the science as hard as possible. YOU might not feel the need to spend a cent at the RMAH, but millions will at one time or another. Many thousands will probably have serious problems with the service akin to serious gambling problems.

        I'm not bashing Blizzard. I'm really not. What I tried, and failed, to put across was there's now a disconnect between making great games and making great profits. Blizzard have stepped into a very murky zone here. Of course that doesn't invalid the years of fun I had with Blizzard games, but neither does it excuse them from exploiting human weakness for profit.

        There was a time when Blizzard only cared about making great games. That is not the Blizzard I'm seeing today.

          I think you make some valid points but how do you equate the rmah to gambling? I mean i dont think that a sane person will keep going to the rmah and buying up all the $250 items. In mu opinion, there is a finite number of transaction each person will do. This is the way i see it, i've got mates with families who cant farm for hours every night. For example, if they get stuck they will jump on the rmah and buy a higher dps weapon. On the other hand i have the time to farm and i quite enjoy it so i wont be using the rmah. The rmah is there to assist people that dont have the time to farm items/gold...

            There are good reasons I equate the RMAH to gambling, but it's impossible to explain properly in so little space.

            For the quick and dirty explanation, Google for "operant conditioning and poker machines". Diablo 3 uses a similar early reward loop to condition the player through Normal/Nightmare/Hell. Once the player reaches Inferno, the expected rewards cannot be delivered in the same time frame and the RMAH is there to instantly satisfy the brain's reward training, as reinforced by earlier acts.

            There's more to it than just "farm or buy". The game is designed to hook into human reward and pleasure systems. For some unlucky people, obtaining better loot is going to have the same importance as obtaining food.

            Sadly, I'm not making this stuff up. It's already a problem in China where microtransaction models are common. To keep things local, here's an article from Kotaku just a couple of days ago.

            It's just a matter of time before this becomes common in the Western gaming scene as well. It makes me sad, because it's not about fun anymore. It's about addiction and reward training. Casinos have known this stuff for a long, long time. Now it's in our games.

Join the discussion!

Trending Stories Right Now