Borderlands 2, it seems, has been struggling with hackers as of late, with a select group of users attempting to sabotage the experience and built up characters of legitimate players with an external application. But according to Chris Faylor, the community manager at Gearbox, a fix is on the way.
"[I]t’s easy to avoid this scenario," he said, in the post.
"After extensive internal testing, an update to prevent this disruption has been submitted to Microsoft and will be released as soon as possible. Until then, concerned Xbox 360 players of Borderlands 2 should consider playing online with trusted individuals in non-public sessions. This does not affect players on PC or PlayStation 3."
Chris also provided some advice for players in the meantime, to help avoid any issues players might have.
"We also advise that before ceasing play, users always select "Save and Quit" from within the pause menu while their character is alive," he explained. "If after the death of their character players find themselves at the main menu of Borderlands 2 instead of respawning in-game, be sure to immediately select "Continue" to resume playing as that character."
For now, Gearbox is asking the players report any suspicious behaviour they come across, using this email address.