We're not EA customer service, but sometimes shedding a little light on silly stuff like this can help get results. More importantly, the news appears to be that some copies of Medal of Honor: Warfighter have gone out with cards that don't have proper download codes printed on them.
Those codes, as this card says, entitle the bearer to online play (without paying for the $US10 online pass), admission to the Battlefield 4 Beta, and a map pack. Reader Doug A bought a copy of Medal of Honor: Warfighter in New York this week and discovered that while his game had the card, the card didn't have a code.
We've reached out to a Medal of honour representative about the codes issue. Looking through some of EA's forums there are scattered reports of codes not working, but not anything about missing codes altogether (like Ubisoft's screwup with the PC version of Rocksmith last week.)
Now, what happens next is just silly. Doug went to EA support, as he should, to inform a chat representative and ask for a code. He was given one — for Medal of Honor's 2010 release. When he went back to EA support, "this time they refused to help me, saying that they had already given me a code," Doug says. Trying to explain didn't get him anywhere; evidently the rep didn't understand the difference between the two products.
As Doug didn't get a code, maybe there's a copy out there with two in them? Can you spare it for Doug?