When users first got a Wii U home after its launch, it was tough to just plug it in and play. There were firmware updates. Many services then required their own updates. You couldn't play Wii games without downloading updates. Updates updates updates.
While it was an understandable inconvenience — come on, it's a new console! — Nintendo president Satoru Iwata is still sorry about the whole thing, telling IGN "Personally I think that users should be able to use all the functions of a console video game machine as soon as they open the box".
"So I feel very sorry for the fact that purchasers of Wii U have to experience a network update which takes such a long time, and that there are the services which were not available at the hardware's launch."
It's OK, we survived, but I'm sure the apology will be appreciated by many regardless.