After yesterday’s uproar over new mobile game Deus Ex: The Fall disabling guns on jailbroken iOS devices, Eidos parent Square Enix has announced plans to remove the function via an upcoming game update, apologizing for not being clear about the restriction up front.
The feature, likely put in place to deter piracy, affected a number of legitimate purchasers who had legally jailbroken their iPads and iPhones. The upcoming patch will restore their ability to fire weapons in the game, which might come in handy.
Here’s Square Enix’s official statement:
“We have not been clear in our communication earlier this week when we launched Deus Ex: The Fall. We did not state clearly that the game would not support jailbroken devices and so we will be switching this off via an update, so that all the supported iOS devices will be able to play the game in the near future. We feel it’s the right thing to do in this situation and apologise for any inconvenience this may have caused. No customer should be out of pocket when we were not clear from the start, so we’ll get the game updated as soon as possible so that everyone who wants to play Deus Ex: The Fall can do regardless of whether their device is jailbroken or not. As soon as this update is live we will communicate this via the Eidos Montreal Community channels”
Note the statement is not apologizing for the feature, but rather the lack of clear communication surrounding it. The intention was to block jailbroken devices, but not without warning away customers before they spent $7.49 on a very nice app they couldn’t play correctly.