After yesterday’s uproar over new mobile game Deus Ex: The Fall disabling guns on jailbroken iOS devices, Eidos parent Square Enix has announced plans to remove the function via an upcoming game update, apologizing for not being clear about the restriction up front.
The feature, likely put in place to deter piracy, affected a number of legitimate purchasers who had legally jailbroken their iPads and iPhones. The upcoming patch will restore their ability to fire weapons in the game, which might come in handy.
Here’s Square Enix’s official statement:
“We have not been clear in our communication earlier this week when we launched Deus Ex: The Fall. We did not state clearly that the game would not support jailbroken devices and so we will be switching this off via an update, so that all the supported iOS devices will be able to play the game in the near future. We feel it’s the right thing to do in this situation and apologise for any inconvenience this may have caused. No customer should be out of pocket when we were not clear from the start, so we’ll get the game updated as soon as possible so that everyone who wants to play Deus Ex: The Fall can do regardless of whether their device is jailbroken or not. As soon as this update is live we will communicate this via the Eidos Montreal Community channels”
Note the statement is not apologizing for the feature, but rather the lack of clear communication surrounding it. The intention was to block jailbroken devices, but not without warning away customers before they spent $7.49 on a very nice app they couldn’t play correctly.
Comments
17 responses to “Patch Will Give Jailbroken Deus Ex Players The Ability To Shoot”
i.e. they just avoided a big lawsuit of false advertising?
Weresmurf isn’t fooled by the semantics of official statements.
Nevaaaaaaah!!!!!!
The irony of it all is that there’s a Cydia app which bypasses it anyway, so a bit of google-ing IF you had pirated it and the anti-piracy measures wouldn’t make a difference.
but they get the game for free?
why are they supporting this?
Except they don’t, they buy it in the same app store that you do. They just like to enjoy a better phone experience than you do, with a phone that can do more.
Still failing to see what they could have achieved with this. I’m glad the backlash made them change their minds, though. Would consider the game at a future date if iOS 7 brings satisfactory controller support.
If people want to break the law and jailbreak their devices they can’t complain if apps aren’t functional. That’s like mugging someone and complaining they didn’t have enough money to take.
Except jailbreaking is legal in a lot of places. Mostly with the proviso that you are not doing it to infringe on copyright. So it’s more like you adding after-market parts to your car to make it run better and the car maker coming and taking away your car keys.
Yeah, I’m getting a vibe sort of like, “Hah, take THAT you filthy pirates! High-five for clever, snarky anti-piracy thing! Can’t wait to see the gamer blogs. Wait. What? Jailbreaking is legal and isn’t just for pirates? Ah shit, so we just did that to… paying customers. OK. Cool. Uhm. So heeeeeey guys. Totally a mistake, there.”
Your analogy is bad and you should feel bad.
I feel nothing, for I am a sociopath.
And my analogy may be bad but my point stands, do illegal shit and you shouldn’t expect things to work for you.
Better analogy, buying a bootleg DVD and complaining that the quality is poor or that the guy filming it has shaky hands.
If you have to tell people you are one, you probably aren’t.
You’re incredibly ignorant of mental illness apparently.
Most people I know with mental illness, myself included, don’t go around telling people like that.
“Most people” is where you falter. I have plenty of friends with depression, BPD, manic-depression, and they’re comfortable and open with their discussions of their mental illnesses. Telling people about it doesn’t make it more or less real, it just makes it something you’re happy talking about.
But they bought the legitimate game and jail breaking is not illegal.
If they had just pirated it they would not have received this error.