Since the beta and now with the release of the final game itself, some Optus customers have been having difficulty playing Titanfall online. We've been informed by Optus that it is aware of the issue and is currently investigating.
We initially looked into this issue during the beta, but it appears as though little has changed since then. The complaint thread on the Optus website is still active, and many users are still experiencing the same issues they did previously.
"We’re aware there have been issues for some of our cable broadband customers accessing the game “Titanfall”," an Optus spokesperson informed Kotaku. "Our network engineers are continuing to investigate the issue, but have not been able to consistently replicate the issue and get to the root cause."
"We’d like to thank the customers that have got in touch and given us traceroute info and other specifics, as this is a great help. We’d encourage other customers still experiencing the problem to contact Optus directly on 1300 300 937 and give us the details, as this will help us gather more information, diagnose the issue and get a fix.
"We know it’s frustrating not being able to access this new game, and we apologise for the disruption to some of our customers’ “Titanfall” gaming experience."
We'll update when we hear anything further.