Users Complain Of False Charges On EA’s Origin

Users Complain Of False Charges On EA’s Origin

A number of people across the web say they’re seeing fraudulent charges on their EA Origin accounts — though a representative for the publisher says there’s no evidence of a hack.

As with all outages and security issues of this nature, it’s tough to tell exactly how widespread this is, but yesterday we started getting reports that a lot of Origin users are getting charged for purchases that they didn’t actually make. Since then, a thread about fraudulent purchases on Origin has bubbled to the top of Reddit’s games section, and people have taken to EA’s forums to complain as well. The most common occurrence seems to be a fraudaulent charge for the soccer game FIFA 15.

In a statement to Kotaku, an EA rep said they don’t believe this is the result of a hack:

We found no indication at this point of a breach of our Origin account database. Privacy and security of user account information are of the utmost importance to us. We encourage our players to use Origin user ID and passwords that are unique to their account and to report any activity they feel may be unauthorised to EA customer support at help.ea.com.

The good news is that Origin has two-step verification, so if you haven’t already, be sure to set that up.


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