And if not, why not?
[related title=”More Pokemon GO” tag=”pokemon go” items=”2″]
Unfortunately not all phones are created equal, and this means not all phones will run Pokemon GO. Already heartbroken fans are taking to Twitter and Facebook to express their disappointment. Is the mobile game of the year not working on your phone? Here’s why.
While Google Play will tell you if you phone is or isn’t compatible, it probably won’t tell you why. Here’s the official list of supported devices from Niantic’s site:
Android
br>
•Android 4.4 to Android 6.0.1
(Android N will not supported until the official Android release)
•Preferred resolution of 720×1280 pixels (Not optimized for tablet)
•Strong internet connection (Wi-Fi, 3G, or 4G)
•GPS and Location Services
•Intel CPUs are not supported
br>iOS
br>
•iPhone 5+
•iOS 8+
•Strong internet connection (Wi-Fi, 3G, or 4G)
•GPS and Location Services
•Jailbroken devices are not supported
If you can download the app but it doesn’t run properly, make sure both your GPS and internet (whether Wi-Fi, 3G or 4G) connection is strong. If you can’t play for any other reason, check the list of known issues or report your bugs to Niantic at this link.
Comments
84 responses to “Is Your Phone Compatible With Pokemon GO?”
No, because nothing supports it any more 😛
It’s too old
I had an issue where it kept saying it was unable to get my location, despite the map being in the correct location. But no pokemon or pokestops would load. Turns out I had a a setting to allow mock locations turned on in my developer settings which caused the issue. Just FYI.
Hey were you running iOS and if so, how did you fix it?
If you do find the solution please let me know!
@DMNTA and @BondyBoy : Sorry, I’m on Android, not iOS. I’ve heard that jailbroken devices have problems, but no idea other than that.
How do i erase the jail brake so i can play, i download the app but every time i open it it goes in the loading screen and shuts down and closes to the home screen, some help!!
There’s an app called TSprotector you can grab from Cydia, it bypasses Jailbreak Detection so you can play.
You fucked yourself over dear sir.
if your a jailbroken user go to cydia and get TSProtector and it should work
downlod tsprotector 8 on cydia then add pokemon go to the black list on ts protector it should work now
Next time wait like a good boy
Yes, same for me :-\
I am having the exact same issue too! Do you mind sharing how to access to the developer settings to turn off the mock locations?
Poke Lover <3
I just tried to turn my mock location off. The game still doesn’t show any pokemon or pokestops, with a pokeball keep loading at the top left 🙁
Yea. I am having this issue. Using an iphone – map is in the correct location, avatar in the correct spot but pokemon and pokestops not loading.
I am havin an exact issue. Could you mind sharing how to fix it. I am on IOS 8.3.
i have the same problem. can you tell me exactly how you fixed it?
I have a samsung galaxy s5 and i have the same problem. How did you fix it?? Cheers
Same problem bro
As usual, no Windows Phone support.
Than stop having a fucking Windows Phone… that thing has been dead for years.
My phone easily meets all the requirements, Yet it is not compatible. GG Niantic
What phone?
Motorola Mote E 2nd Gen, Funny thing is, I played in the closed beta, And the app worked fine.
Mine “isn’t compatible” either. I have a Samsung Galaxy S5 on Android 5…
If you’re in the UK the app isn’t compatible because it hasn’t released here yet.
My doesn’t work either I have the same phone. I’m in Australia, does that make a difference?
I have the same phone an do not have any problems check all your settings on your phone like location on your phone an your maps an turn off WiFi it works better useing 4g hope the late help works
I have the same phone and I can’t download it 🙁
I read the comparability specs and the only thing the moto e 2nd gen does not have is a gyroscope probably that is why it “isn’t compatible” but you can still play fine using the apk
Exact same issue mine is a Moto E too but I don’t know how to get it
Exact same issue mine is a Moto E too but I don’t know how to get it
Same. I have a Moto E Gen2
Asus Zenfone 2 which outclasses most Android phones up to like the galaxy 7 and Im incompatible.
Same here, in aus and my iPhone can download but Asus Zenfone wont
It mentioned on their website that for all the countries where the game isn’t available yet, it will say on the store that your device is incompatible. It makes no sense, but oh well… Just wait until it is officially available in your country..
I have a second gen Moto E as well, but it says it’s incompatible with my device. I have friends that have already downloaded it though and they live in the same area as me. It’s weird that the phones are compatible but still won’t download.
I have the same issue with this phone =´(
Yeah i’ve got an Asus Zenfone 2 as well and no luck.
Intel processor not supported
Which is bullshit because the zenfone should be perfectly compatible
Haha you guys re so poor i considering buying zenfone 2 laser with dedicated SNAPDRAGON CHIPSET lolll?
But mine wont work
Doesn’t work on my Moto E 2nd Gen either.
I have a moto X play is this compatible with Pokemon go cuz my brthday doesn’t work
Moto E Gen2 is not compatible because of the lack of a gyroscope used for AR the apk works fine on it though just don’t use AR cause it won’t work
Is there a walk thru on how to get it on Samsung Galaxy moto e??? I have tried a few things but it doesn’t seem to work…
is there a walk thru for it? i have tried a few things today already and they havent worked…..
Yeah where do you get the apk from and how do you install it onto your phone? Does anybody know how to do this? I need pokemon go now and i have a moto e 2nd gen lol
Mine is good in all the needs to be compatible yet im getting the error “Your Device isn’t compatible with this version?
Works on my 4S
How?
I downloaded it from the store, opened it, it asked me for my Google login, asked for permission to know my location, asked me permission for my camera, I got to make my bland trainer, chose a Bulbasaur standing on my kitchen floor, and I flicked my pokeball at it and caught it.
I’m not sure if I answered your question, but that’s what happened.
I have a 4S and the game crashes when I try to accept the tos.
Mine’s working fine, I even took a photo of it.
https://1drv.ms/f/s!AuVPeKVroFIHhRr8RXFD7hzbxO6V
I know dat feel bro!
Nothing’s ever made me want to upgrade my phone so much before :O
I reckon he thinks you’re talking about an iPhone 4S
It is an iPhone 4S … Unless someone upgraded it without me looking …
EDIT: One sec… Model A1387
Yeah, it’s an iPhone 4S
Ah OK I assumed your were talking about a Samsung Galaxy 4S
Samsung s4 doesn’t work with it. Requirements are 4.4 and it’s literally 4.3. Sobbing.
It does, my S4 has android version 5.0.1, i don’t see what your problem is?
You might be able to upgrade through your computer via an app call smart switch by samsung. That’s what I had to do, however I still can’t get it to log in
is this gonna be avalable for devices with intel processors anytime soon?
Will they ever add support for Intel CPUs? I’m using an Asus Zenfone 2, and all the other specs are high, except that it won’t get over a gray screen because of Intel incompatibility. It feels like a waste of money to get this phone long time ago just to know it is not compatible with this.
same 🙁
Same here. I wonder why phones with intel aren’t compatible with this game. Hmmmffffff neen waiting for this game only to know that my phone isn’t compatible with it. Silly intel processor.
Same. Zenfone 2. It would be super lazy of them not to add Intel support. It’s not hard to do.
Windows Phone. So, no.
I have a samsung S6 and it is saying not compatible? HOW CAN THIS BE D:
Same issue here. When I tried to install it anyway, I got a message saying my device wasn’t compatible in my country. I assume it’ll just be a matter of a little time before that’s remedied.
I sideloaded the apk on my galaxy s6 and it’s running super fine
I have a Galaxy S6 and it works fine. It might be that it isn’t actually “Fully” released yet.
I am using ASUS Zenfone 6 android version 4.4.2 and it is saying the game is not compatible with my device. Please help , I wanna play this game soooooo bad . All my friends are playing it 🙁
I am having the same issue as Chris , it gets stuck at a greyish black screen 🙁
Works great on my iPhone 5S! The thing is two years old now, though, so it has a habit of suddenly dropping from 80% battery to 15%… :'(
Don’t feel too devastated. It’s not a real Pokemon game, its just Pokemon ingress. There are no real battles or levels (you have battlepower and battles are just from swiping and tapping with no real strategy). Nintendo were worried it would “compete”with the real Pokemon games and hence made these guys dumb this the shit down.
Seriously though, Pokemon go is the biggest disappointment in my life, ever. All I wanted to do was quit my job and travel the world as an AR Pokemon trainer, but this isn’t what this game is, it’s just some promo thing for the real Pokemon games.
I have an S6 too! My friend downloaded it but idk what phone he has. the desktop app store says it’s not compatible enough to download and i can’t see it on the phone app store. I’m so confused and would really love to download this. I’ve been waiting forever.
I have an LG G5 (6.0.1) and it’s saying that it’s not compatible x.x
Can I play it I have a Samsung Galaxy s6 edge
Not compatible on Intel cpu? Uninstalled and never want to download it again.
Why did they do this on Intel CPU’s Provider.
i’m using an iPhone 4s and i cant get past the “”Niantic; The Pokemon Company” screen? Anyone else having this issue?
I’m having the same issue!
You guys are all crazy moto E does not work cuz of lack of ram. Moto E gen 2 only has 1GB ram and the game requires 2GB
my phone does exact same thing and i have a samsung LG
I have Android 5.1 but it says my device compatible?
Same here, and it also says device incompatible…
Why the fuck is intel not supported?
Not compatible with my LG G2 / G4 / G5, Blue Stacks (emulating Samsung GT-I9500). @_@
Asus zenfone 2 is intel based, and intel phones are not compatible yet with this app
My phone has all of that! And it’s still not compatible ):
It’s not compatible with google cardboard either, second disappointment with this phoe
I have a moto e 2nd gen and it says it incompatible. Well…this is going on my biggest disappointments of 2016.???
I just cant see any pokemon on the map 🙁
Well, I have a Motorola G 3rd gen, and its not compatible. RIP, why is it this game.
why isn’t it compatible for my Samsung Galaxy Ace Style?
I’ve been playing pokemon go on the super cheap meizu m3 note and it’s running really well, the battery in this phone is massive and i’m very happy 🙂
i have a samusung galaxy tab 3 will it work there
I have a AT&T Samsung SAMSUNG-SM-G730A I believe I have everything needed to be compatible but it still says your device isn’t compatible with this version?
So I just downloaded it on my iPhone 5 and it keeps crashing at the white page in the beginning. I’ve tried resetting and reinstalling the app but it keeps doing it
Since the official release is out Android N is supposed to be supported, right? But then when I open the app I’m stuck at a grey screen
Doesn’t download to my android gs3 that has android 4.4.2 so y’all need better and more specific details then android 4.4 to what ever.
On a Galaxy S4, it works, but REALLY sluggish, low framerate and everything take ages to load.
Zenfone 2 uses an Intel CPU which isn’t supported. Sucks, I have one too.
Creating a version of the package design to function on x86 as opposed to ARM is not as easy as you may think… Intel is dying in the mobile market anyway so I would be surprised if your phone even gains support.
Zenfone uses Intel
It’s likely that your phone doesn’t have enough RAM.
Last point in the list says “Intel processors are not supported”. Remember that the zenphone 2 uses an Intel atom processor, so it also might be because if that.
if we bug them enough on twitter im sure theyll see it and realise. people are already bugging them like crazy
Mine downloads fine and I can get into it, but it crashes when I get to the input DoB page. Maybe my phone just can’t run it properly, I’ve been having crash problems with all my apps recently.
yea great, i got Xperia Sp 4.3 -_-‘
why is this game not compatible with samsung tab 4? 🙁
Get tsprotector in cydia blacklist Pokemon go
Have an HTC One.
Meets all the requirements, not compatible.
This sucks.
For Jailbroken iOS Users: Download TsProtector 8+ from Cydia BEFORE Opening the App!
Also, for those of you concerned about it costing money: It would appear that you can install the free trial of TSProtector and use it indefinitely for 1 app, if I’m reading a poor Google Translation of the Cydia page correctly.
I have a samsung s3 mini, and in the phones settings it says it uses OS 4.4.2 so I would think it would work. it doesn’t show up in the play store app, but in browser on the app’s page it says my phone is not compatible.
im confused on whether or not it’s my phone or if it’s just the fact the game just came out. im due for an upgrade soon but i dont want to get a new phone just for one app unless i actually have to
I had that issue too but just had to wait like a minute for it to load the screen. But then I only get to the login after the birthdate and it crashes.
So I just got Pokemon Go, and after waiting for about 2 minutes on the logo screen, it moves on to this gray screen, and it’s just not budging. Is there a solution to this problem?
I have a samsung galaxy 3 with android version 4.4.2. I still cant find pokemon go in the app store. Is my phone incompatiable or too old?
Hey I have a moto e Android version 5.1 and live in Indiana yet it’s telling me it’s not compatible with my phone any reason why?
I have a ZTE warp elite can I use the ar function for GO?
I have an iPhone 6S+ and after installing, it goes to the niantic boot screen then closes… Whats going on?
I got a note 4 and it says “your device isn’t compatible” i thought note 4 could run anything !
It works on & off on my iphone 4s, it sucks on the loading page I have good wi-fi connection and 4g connection.
works just fine on a 4s!
I have a Samsung Galaxy S3 with Android 4.4.2, model number SCH-I535, yet it says that my device is not compatible. I live in the US, where it has been released… Please help.
I have zenfone 2 and via apk, was ablet to download it but up until the niantic screen only.so i guess when its officially released, us, zenfone userd will have a taste of it
I have a samsung galaxy s5 mini and it says my version is 5.1.1 and it says that it is supporter from 4.4 to 6.0.1, but it says it’s not compatible, what can I do? Is it not released for me yet? I live in the US. If I don’t get this app, it’s gonna be a big disappointment considering I was so hyped for this when it was first announced. On the google play store, it doesn’t show the app, only when I go through a browser and go to the app it shows, but it says my device isn’t compatible, help?
The dumbest part about it being “incompatible” is that it is fully compatible. If you download it from a website (not google play) and install it, the game runs fine. Idk why they “dont support it”
i had issue that my location is correct but it has no show any pokemon or pokestops , someone says off the mock but i play it at Mi 4i idk where the mock button
Not sure why my device wont work. Moto E (2nd Gen) 4G LTE
cant get past the loading screen too or through the “Failed to get player information off of server/Retry” error message on my 4s
In iPhone 4s how do you make it not crash and stay in the charge screen forever ?
Why asus zenfone 4 cannot open to play pokemon go..i mean after loading then it became blank plz fix
My 4s will load it some times but not all the time
What about the RAM requirements?..
my phone has 512mb and thats not good enough, one my friends is saying her 1gb ram isnt good enough either?.. is that correct?
Why is it not working on zenfone 2? How can i play it?
My phone Telstra Tempo ZTE T815. keeps saying GPS signal not found then it goes black and takes me back to my homescreen. any help would be great. Thanks.
Works on my 4s too, however it has crashed out on me a couple of times, but normally after I’ve already caught the Pokemon.
My s4 is 5.0.1 & it still doesn’t work ???
I have a LG K7 ….. When i turn on AR the pokemon disappeared. … Any idea how2 fix this if its fixable?
Unfortunately Pokemon Go is not compatibly with my Moto E 4g. Despite the fact it is running android 5.1 lollipop ..
I have an s6 edge plus and I keep getting a parse error when trying to install the apk
Isnt compatible with my phone yet i can download the apk and its works fine. Thays bullshit nintendo
well i have a Galaxy J1 ACE 4g. i have the 4.4.4 android, 1.3GHz Quad core, the 3G/4G internet, the space, the GPS, only thing that i don’t have 2GB RAM (i only have 768MB) and it runs like crap, it crashes when it uses to much ram, and that is alot, when standing there not touching anything it just runs fine but it lags a bit, press a button BOOOOOOMMMMM it slows down a lot, luck i had enough time to capture a zubat and goldeen before it crashed.
also i went to KINGS PARK in perth with my mum and brother to capture a few pictures because my brother needs them for school (this was a few hours ago here 5:55pm) and there was 1000 people, and we were wondering why so many tourists at night time, i looked at them, EVERYONE on their phones playing pokemon go all 1000 of them. walking around, you know why, i re-downloaded Pokemon GO at that time, beared the lag and saw 20+ pokestops in the one place, people were walking hatching eggs and activating the poke stops, talking to people and capturing pokemon. is this what the world has come to, Pokemon finally taking over our live again but this time outside running about socializing just to capture a legendary.
does it work on Android OS, v5.1 (Lollipop)?
I have a moto e second gen and a few articles I found say that if I download an APK file and do a few other things I can play it on my phone. I need help in figuring this out step by step because I am not a tech savy person and I really want to play the game.
Hello. I have ZTE Nubia Z7Mini, and it seems my device isn’t compatible, though it should run the game just fine. Any ideas how to fix it? I have android 5.1.1
My android version is 5.1.1 I am pretty sure from what I can tell I have free space, and it’s a Galaxy S5 mini. Is the incompatibility temporary or why won’t it work with my phone?
On my pokemon go when ever i use my 3G instead of my wifi when im out every single time EVERY time it always pops up in a red bar thing saying “GPS isnt working” but on my wifi it works fine moral of the story i cant find pokemons if there not in my yard
look i got a lg stylo first gen running andrion 6.0 still everything is fine but since this lg device dose not have a gyroscope in it which is what you all should be looking for then it a no go so yea there u have it but by me working at a phone store for some years if you got a tribute 2 motto e or any zte phone just give up on phones cuz your going the wrong way
I have a Samsung Galaxy s3 and my os version meets the requirements but i am unable to download it but my friend with the SAME phone same os, and practically the same phone minus i have more external space
When i try to download pokemon go on my S4 it says its not compatible pleaseeee help
well it works on the stock Huawei Y5 reasonably well. just dont run anything else at the same time. phone does get warm to hot and does freeze occasionally but my son has caught a few taken a lvl 2 gym jewel earlier today.