Apple has finally lifted the veil on the latest version of their operating system for mobiles, iOS 10. And while users around the world have been busy updating their devices, a number of them have been sorely dissatisfied with the results.
When users are unhappy with something, they take to social media. And if you do a quick browse of the internet, you’ll find plenty of anecdotal reports of users with iPhones and iPads who have managed to soft brick their devices after trying to install the iOS 10 update.
Apple has already issued a statement about the problem, telling Recode that they “experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability”.
“The problem was quickly resolved and we apologise to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help,” the statement adds.
Users that tried downloading and installing the update over Wi-Fi appeared to have the most problems, although connecting to iTunes and completing the update there should rectify the problem.
Of course, that doesn’t always mean the solution will be practical:
— Seth Weintraub (@llsethj) September 13, 2016
Still, it’s probably better than having your phone go all Worms on you.