It Looks Like Samsung's Second Galaxy Note7 Shipment Is Being Delayed

Image: Gizmodo

A new report this morning has revealed that Samsung seems all but certain to delay their second shipment of Galaxy Note7 handsets in Australia, following more stories of Note7 phones catching fire.

The second round of Galaxy Note7 phones began arriving in Australia on September 22. But early adopters of Samsung's device are going to have to wait a little longer for a replacement, after multiple reports broke of the replacement phone overheating and catching fire.

An internal memo from Telstra landed in the hands of The Verge, where Samsung reportedly told the telco that new Galaxy Note7 phones has been "temporarily paused". The full memo is below:

Please be advised of some updates to the Samsung Note 7 Global Exchange program.
Samsung has temporarily paused the supply of new Galaxy Note7 smartphones following a reported incident in a replacement phone in the US. Samsung is confident in the replacement Note7 and says they have no reason to believe it’s not safe. We’ll let you know the status of your replacement Note7 as soon as we have more information.
We have contacted impacted customers to advise them of the delay.

The move comes after a staggering tale when a Note7 owner received a text from Samsung saying that they would "try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it".

The SMS came after an exchange between a Kentucky man and Samsung was prompted by a replacement Galaxy Note7 catching fire despite not being plugged in. Michael Klering told WKYT that his room began to fill with smoke and that he was later diagnosed with acute bronchitis as a result of the black smoke that filled his room.

To make matters worse for Samsung, the story came after a replacement Note7 blew up in a 13-year-old girl's hand last week.

In total, five replacement Note7 phones have caught fire. Carriers in the United States have stopped selling the phone entirely, and the US Consumer Product Safety Commission has said they were "moving expeditiously" to discover what is happening.

Samsung told Gizmodo earlier that they were "working diligently with authorities" and third parties into reports about the replacement Note7 phones overheating. "If we determine a product safety issue exists, Samsung will take immediate steps approved by the CPSC to resolve the situation," the company said.

Another statement is expected later today, and we'll let you know what the outcome of that is when it arrives.


Comments

    It's getting that way I would be justified in suing somebody using one of these devices if they were on the same plane, train or bus with me, I am wondering who will be the first wag to try that.

    Samung: Just write the 7 off. It'll be expensive sure, but then release a cheaper sooner 8, with better specs, at say 3/4 the price of the 7 and less chance of going all deathstar on the purchases and no doubt you'll gain ground there again.

      its really sad because the Note 7 (not including the battery) is an amazing phone. super functional, quick, packed full of useful features (for me anyway). ive got my replacement note 7, now im paranoid again. to be honest, all i want is a safe, functional Galaxy Note 7. i cant even find anything on the market which comes close to a suitable replacement at the moment. be interesting to see what their next move is. whether they offer consumers a Note 8 for free with the return of their note 7s.

        Really you can't find a "suitable replacement"? Hahahahaha dude it's a galaxy s7 with a stylus and a couple of extra unimportant features. Talk about picky

          you say that im being picky, but this would be my third model of Note. i use the stylus all the time and have integrated it into how i work and also into social media. so im not being picky, its just i know what i like and what suits my lifestyle.

          no need to be a douche

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