PlayStation Network Goes Down For Maintenance, Stays Down Longer Than Scheduled [UPDATE]

Image: Kotaku

Earlier today the PlayStation Network went down for a scheduled maintenance. It was planned to be an outage lasting one, perhaps two, hours.

That was supposed to start at 3:30 PM. Five hours later, users are still having trouble logging into games and services.

Update (10:17 PM): Everything is back online in Australia, more than six hours after the maintenance window was scheduled to end. Back to gaming!

Earlier this morning, the official Ask PlayStation account helpfully reminded everyone that an outage would begin at 10.30 PM Pacific time, or 3:30 PM AEST, and was scheduled to last for an hour.

All well and good. Networks do, from time to time, require scheduled maintenance. That's nothing out of the ordinary.

But by 7:00 PM, Sony's online network was still down. Users took to social media and third-party trackers to express their frustration, with thousands of Australians reporting issues well past the scheduled maintenance window:

Image: Aussie Outages

And as was the case last month, and previously throughout the year, #psndown began trending on Twitter.

Sony's official status on the Australian page said that their engineers were investigating the issue:

Image: PlayStation

Services have started to come back online in the United States, although the only offerings to get an all clear thus far are the PlayStation Vue, Music and Video.

While it's not as severe as previous outages — the maintenance was planned — it's frustrating for users when Sony's own estimates are blown out by nearly a whole evening. At the time of writing, Sony's latest update notes that some users "may have difficulty" launching some games or features.

That's better than being unable to login at all. But it now means that PSN has had unscheduled downtime for the third time in three months, and users aren't happy.


Comments

    I haven't been able to log in for a few weeks.

    I also don't have Internet atm, but that's a whole other thing

    Last edited 26/10/16 9:12 pm

    dont gamers ever find anything else to do but whine? it goes down, read a book, walk outside, talk to your family, shout at your dog. for a service that is mostly up 24/7 365 days a year (loser xmas attackers aside). these people make it sound like it is aaaaalways down and like its the greatest gaming crime ever, well since the last greatest crime ever. pass.

      This is not a free service. If people are'nt receiving a satisfactory level of service of course they are going to whinge?

        I repeat it was down for a few hours on one day. I can't even remember the last time it went down that long, without loser attsckers being involved. We pay $10 us a month, that's like barely 30c a DAY, so just over a cent per hour. Yeah they owe us real big. At least when a phone network goes down as whiny as some people sound there is a real risk to life and work place productivity. Crying cos the PSN goes down while frustrating is really a first world problem at such a short time frame

          It might go down for a few hours every now and then, but I agree, it is nothing to whine about and say "shouldn't Sony give us free things for our troubles?". I use the service every day and I never feel the need to whine about it ever being unavailable. The few times that it is unavailable, I just play a game that can be played without network features until the service returns. I honestly didn't even notice an outage on PSN in the past day. I was playing BF1 online last night without a drama.

            I use the service every day and I never feel the need to whine about it ever being unavailable. The few times that it is unavailable, I just play a game that can be played without network features until the service returns. I honestly didn't even notice an outage on PSN in the past day. I was playing BF1 online last night without a drama.

            What you've just said is "I don't complain when it doesn't work" and then followed it up by "but it was working fine for me, so why is everyone else complaining?".

            You selfish dick. The problem is that other people couldn't get online.

          It doesn't matter how much you pay, the fact is that you're paying for a service and not receiving it. Why are you being an apologist for a multi-billion dollar company? "Look at all these people who are upset because they're paying for a service they're not receiving! Sure, Sony's absolutely swimming in money from subscriptions to this service, but people should stop complaining when they aren't getting what they pay for!"

          Also, just because you can play all the time doesn't mean everyone can. I've got friends who can play 1 hour a week, tops. When you take that away from them it's a big hit to the investment they've paid for PS+. Just because you can afford to play 8+ hours a day (and therefore reduce the cost of the per hour play for you) doesn't mean everyone else can.

          It really annoys me when people try to berate others for wanting to get what they've paid for. You may be happy to have your money wasted, but don't mock others just because they're not as cavalier about cash as you are.

      To be fair, if you have a limited window for gaming due to real life responsibilities, and you've lined up time to play online with friends, it's pretty frustrating.

      I do agree some people take the reactions WAY too far though.

      You seem to be entirely ignorant of the concept of "service" and "money". Please, go outside, attend school or read something and come back when you have the necessary information required to engage in discussion.

    It's always annoying when the brief window I have to play online all day is the same time the network is down!

    ps+ is cheaper than a wow sub. wow maintenance runs over its schedule all the time and no one cares. people need to realise that servers don't run on magic. it takes work to keep them up. maintenance is necessary.

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