Some Mafia III Deluxe Editions Went Out Without Activation Keys

Some Mafia III Deluxe Editions Went Out Without Activation Keys

Players purchasing the physical copy of Mafia III's PC Deluxe Edition through retailers like Amazon and Best Buy are not receiving activation codes for the game, leaving them unable to play.

The physical version of Mafia III includes six discs and is meant to come with a game manual that contains a product key to unlock the game. The package doesn't come with a manual. People are justifiably upset.

Some Mafia III Deluxe Editions Went Out Without Activation Keys

Some customers claim that they have received refunds from Amazon while others are being informed that they need to completely return the game first. Customers purchasing from Best Buy have been advised to ask for an exchange or to contact to 2K directly.

Many customers are having trouble getting information from 2K's customer service and have instead taken to Twitter for answers. Customer support seems tied up.

"We've been seeing support response delays due to high launch traffic," the customer service account tweeted. "Sorry for any frustration -- we'll answer your ticket as soon as we can!"

Kotaku has reached out to 2K. For now, the situation surrounding the PC Deluxe Edition seems fraught. It may be best to steer clear.


Comments

    from Best Buy have been advised to ask for an exchange or to contact to 2K directly.

    Thank christ for living in Australia where the retailer must by law resolve the issue in situations like this...

    Last edited 11/10/16 11:58 am

    This happened to me with the Star Trek: Elite Force expansion many years ago. I was so upset.

      This happened to me with the collectors edition of Max Payne 3, opened the disc case and the code box was blank.

      EB Games swapped it over with no dramas.

    Jesus, can it get any worse for Mafia 3.

    Your modern gaming industry, ladies and gentlemen.

Join the discussion!

Trending Stories Right Now