How To Solve The PS4's 4.50 Network Problem Until Sony Actually Fixes It

Last week's 4.50 system update introduced a bunch of new features to the PlayStation 4. Unfortunately for some, that includes crippling wireless network lag. While Sony looks into the issue, there are a couple of temporary workarounds to keep you playing online.

PlayStation 4 owners began experiencing poor wireless network connections as soon as update 4.50 hit the console last Thursday, complaining of little or no connectivity, as well as lag-related online gaming issues like rubberbanding.

In testing my personal PlayStation 4 Pro for the issue, I attempted to connect to multiplayer rooms in The King of Fighters XIV, only to have the game immediately kick back a "no rooms found" message. Attempting to be matched with an opponent online for a ranked match yielded similar results.

Yeah yeah, Rank 1, shut up.

The issue has spawned many threads over at the official PlayStation forums. The key post is one by community "MVP Support" Dead-Sync, who created a template to gather information on which PS4 owners are being affected. According to Dead-Sync, Sony is investigating the issue. In the meantime, there are a couple of temporary workarounds that will at least make online games playable for those affected.

  • Switch your wireless router's signal support from B/G/N to just B/G. This workaround requires accessing your wireless router's internal settings. Normally this is achieved by typing the IP address of your wireless router (often into your web browser and entering the username and password. If all else fails, search the web for instructions.

    In the case of my router, the Netgear Nighthawk X6 R8000, disabling the N band required going into wireless settings and changing the mode from "Up to 600Mbps" to "Up to 54Mbps."

    Upon making this change and restarting my router, I was able to connect to a room in The King of Fighters XIV immediately.

  • Some users are reporting success after either disabling their router's wireless password or switching security from WPA2 to something else. I would not recommend compromising your wireless security. Maybe skip this, and try option three.
  • If all else fails, connect your PlayStation 4 physically via a network cable. If this solution were in any way convenient we wouldn't be worrying about wireless connections at all, but some folks just can't deal with cables all over the place.

We'll continue to monitor the issue and update this post as soon as Sony fixes it, as I'll be damned if I am leaving my expensive router dialed back to 54Kbps.


    I haven't noticed any connection problems on the PS4 Pro but I do have a fixed connections though.

    I've been playing Shadow of Mordor and what I have been experiencing since the update is that the game will freeze and doesn't always go back to the recovery screen. At first I thought it might have been boost mode but I turned it off and I'm still getting game freezes.

    I'm going to try a re-install over the weekend, hopefully that will fix it.

      Does Shadow of Mordor even need boost mode? I thought it had a Pro patch that, from what I read, is pretty impressive.

        It does have a Pro patch and is a very beautiful game. I had turned boost mode on just in general, for when I eventually move on to other games.

          Ah, right, sorry - I misunderstood. I'm an OG PS4 pleb, unschooled in the ways of the Pro :P

            All good. I recommend you pick up Shadow of Mordor if you haven't already. The PSN store has had some surprisingly good sales these last few months.

    Isn't Wi-Fi itself crippling lag? ^_-

      If a device needs to be plugged into a power socket, it should be plugged into a wired ethernet socket, too.

    This all sounds like a placebo effect.

    You have option (A) that works for some people but not all, with some successful later reporting that it doesn't work anymore.
    You have option (B) that works for some people but not all, with some successful later reporting that it doesn't work anymore.
    You have option (C) that works for some people but not all, with some successful later reporting that it doesn't work anymore.

    If the PS4 can't work within industry standards, someone at Sony needs a little kick in the bum.

    Wait...You playing fighting games on WiFi? You monster

    I'm hard wired, so data to and from the WWW is fine...but, when I jack into my controllers with my head phones, I get a lot of seriously nasty glitching. Spotify, Netflix, YouTube, etc....
    Audio is very "spotty", and it's annoying as H377!

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