Last week's 4.50 system update introduced a bunch of new features to the PlayStation 4. Unfortunately for some, that includes crippling wireless network lag. While Sony looks into the issue, there are a couple of temporary workarounds to keep you playing online.
PlayStation 4 owners began experiencing poor wireless network connections as soon as update 4.50 hit the console last Thursday, complaining of little or no connectivity, as well as lag-related online gaming issues like rubberbanding.
In testing my personal PlayStation 4 Pro for the issue, I attempted to connect to multiplayer rooms in The King of Fighters XIV, only to have the game immediately kick back a "no rooms found" message. Attempting to be matched with an opponent online for a ranked match yielded similar results.
Yeah yeah, Rank 1, shut up.
The issue has spawned many threads over at the official PlayStation forums. The key post is one by community "MVP Support" Dead-Sync, who created a template to gather information on which PS4 owners are being affected. According to Dead-Sync, Sony is investigating the issue. In the meantime, there are a couple of temporary workarounds that will at least make online games playable for those affected.
Switch your wireless router's signal support from B/G/N to just B/G. This workaround requires accessing your wireless router's internal settings. Normally this is achieved by typing the IP address of your wireless router (often 192.168.1.1) into your web browser and entering the username and password. If all else fails, search the web for instructions.
In the case of my router, the Netgear Nighthawk X6 R8000, disabling the N band required going into wireless settings and changing the mode from "Up to 600Mbps" to "Up to 54Mbps."
Upon making this change and restarting my router, I was able to connect to a room in The King of Fighters XIV immediately.
- Some users are reporting success after either disabling their router's wireless password or switching security from WPA2 to something else. I would not recommend compromising your wireless security. Maybe skip this, and try option three.
- If all else fails, connect your PlayStation 4 physically via a network cable. If this solution were in any way convenient we wouldn't be worrying about wireless connections at all, but some folks just can't deal with cables all over the place.
We'll continue to monitor the issue and update this post as soon as Sony fixes it, as I'll be damned if I am leaving my expensive router dialed back to 54Kbps.