Recently, in a small room inside the massive Moscone Center meeting complex, roughly 200 people crowded around a large table to conduct a challenging conversation about working in the video game industry. There was a single microphone, chauffeured from person to person by a sprinting staffer working the Game Developers Conference, which is running in San Francisco. Most people began talking before the mic got to them. Raucous banging, presumably from construction nearby, drowned out many attendees' comments.
A pamphlet handed out by Game Workers Unite at GDC 2018.Photo: Jason Schreier (Kotaku)
Despite the din, the buzz in the room was apparent: People were ready for change.
They were there for a roundtable, led and moderated by the International Game Developer Association's Jen MacLean, titled "Union Now? Pros, Cons, and Consequences of Unionisation." Over the course of an hour, only one person in the room mentioned the cons and consequences: MacLean. As the microphone moved from speaker to speaker, the room heard argument after argument in favour of unionisation. Every single one was met with applause.
One person talked about unions putting an end to exploitative internship programs. Another said they expected a union would protect marginalized members of the community.
"If you're not at the table, you're essentially on the menu," said Steve Kaplan, a union organiser for the International Alliance of Theatrical Stage Employees in Los Angeles, to clapping and cheering.
Maclean, whose organisation works to "advance the careers and enhance the lives of game developers," responded to each point with questions, asking if the audience really thought a union would solve all of these problems and repeating several times that she felt it was important to have these discussions.
Game developers have discussed unionization in the past, but at GDC 2018, the notion has more momentum than we've seen in modern times. A group called Game Workers Unite, in large part inspired by MacLean's roundtable, has passed out buttons and zines, started social media campaigns, and helped drive conversations all across the world's largest conference for video game developers.
In crowded hallways during the day and dive bars at night, developers are suddenly talking about organising — about how it might happen, whether it's a good idea, and what it might look like.
To not take action means accepting the status quo. To accept the status quo means being fine with brutal, unpaid overtime, systemic layoff cycles, and other well-documented industry abuses. In my reporting over the years, both for Kotaku and my recent book, I've found it impossible to meet a game developer without a work-related horror story. As I wrote in the New York Times last fall:
In late 2011, as he was finishing up production on the role-playing game The Elder Scrolls V: Skyrim, the programmer Jean Simonet started feeling severe stomach pains. At first, doctors were perplexed. But on his third emergency room visit, he revealed that he'd been regularly staying at the office late and coming in on weekends to fix bugs and add features that he thought would take Skyrim from good to great, no matter how much sleep he lost along the way.
He took his doctor's advice and took the next few weeks off work, trying to relax and acclimate to a normal sleep schedule. With this hiatus from crunch, "eventually the pain just disappeared," he said.
Anecdotes like this are common in the video game industry, which generated $US30.4 ($39) billion in the United States last year but has a human cost that can't be calculated.
The designer Clint Hocking described suffering memory loss as a result of the stress and anxiety of crunching on a game. Brett Douville, a veteran game programmer, said he once worked so long and for so hard that he found himself temporarily unable to step out of his car.
There are no hard numbers to indicate how many experienced developers have burnt out and left because of the lifestyle, but there are plenty of anecdotes. Here's one I heard recently, from several people who work in video games around the Bay Area. When EA shut down Visceral Games last fall, publishers like Ubisoft and 2K held recruiting events and reached out to former Visceral employees with offers.
Some of those people took jobs in games. But many others — by one estimate, nearly half of Visceral's former staff — instead moved to companies like Facebook and Google, where they'd receive high six-figure salaries and not have to deal with the volatility of the video game industry.
Talk to enough game developers and you'll hear anecdotes like that all the time.
"Exploitation is universal in the games industry," said Emma, a game developer and one of the organisers behind Game Workers Unite. (She asked that I not use her last name.) "It doesn't matter if you're a Democrat or a Republican or a conservative or a liberal or a socialist or a Marxist… you're still being exploited."
Emma told me that Games Workers Unite started as a conversation between a few lefty game developers before ballooning into a Discord with hundreds of members (across big-budget, indie, and mobile gaming, Emma says) and a Twitter feed with thousands of followers.
Now, she says, she wants to turn it into a labour organisation that provides resources for workers who want to unionise. She said she thinks we might see at least one company vote to organise within the next few months, although that might be too optimistic.
"What we're doing here is step one of a thousand," said Emma. "We are aware that this is a long, slow tough process."
In 2016, according to SEC filings, Activision-Blizzard CEO Bobby Kotick made $US33,065,560 ($42,707,477) in salary and stock compensation. In February of 2017, despite surpassing its revenue targets, Activision laid off hundreds of workers at Infinity Ward, Beenox and other internal studios.
Those workers' wages varied, but a 2014 survey from the gaming trade website Gamasutra pegged the average US game developer's salary at $US83,060 ($107,280), or 1/398th of what Kotick made.
Massive wage disparity is not exclusive to the video game industry. But workers in the video game industry don't have the same leverage that they might in other fields, such as film, which is heavily unionised. Game developers have no protection against the whims of executives and shareholders and they have no way to fight back against crunch, layoffs and abuse.
Even Jen MacLean, the roundtable's organiser who has pushed back against the idea of unionisation, told me Tuesday that she believes video game workers have been mistreated.
MacLean and her husband both worked at 38 Studios, the Curt Schilling-run catastrophe whose employees showed up at work one day to find out that they were out of jobs. "I've seen firsthand what it does to people and their families when you are expecting to be paid and you weren't," she said during our interview. "That is a terrible thing to do to somebody."
At MacLean's roundtable, many attendees told horror stories from the video game industry. One said they had worked so hard, they burnt out of video games entirely; another said they crunched nine months straight and received a single week of paid time off afterward. All suggested that unionizing could help solve these problems, although there was disagreement on the method.
At one point, MacLean brought up her own horror story, about a plumber's union in Philadelphia that fought against Comcast because the cable titan wanted to install environment-friendly waterless urinals in their new building. The plumber's union, recognising that waterless urinals would lead to less work for their employees, fought to convince Comcast to add extra pipes to the walls.
This sort of story — where a union is bureaucratic to a fault — is a common argument against unions. Much of MacLean's rhetoric followed a similar pattern. While talking to me Tuesday and at the roundtable yesterday, she brought up the notion that a union can't fix everything. "To assume that suddenly if you unionise, everything will be great, I don't think that is a reasonable assumption," she told me.
Of course, the premise there is faulty. It's hard to find anyone arguing that a union can fix all of the video game industry's problems. Few believe that a union could put an end to layoffs or convince big publishers to trickle down some of those multi-million-dollar bonuses to workers.
But unionising can fix some things, and that's better than accepting the status quo. When I asked MacLean what else workers could possibly do in order to gain leverage against their employers, her response was: "I don't know if there is an answer to that."
If developers organised on a studio level, it would allow them to bargain collectively for what was best for their workforce. What works at Naughty Dog in Los Angeles might not work at Ubisoft Montreal. Priorities at Obsidian might be different than priorities at DICE and the rules for unions might necessarily differ between an American studio and a Swedish one.
If a studio's workforce decided that they were OK with rampant overtime, then maybe they wouldn't bargain for hour maximums, but instead they'd fight to ensure that overtime was paid. Maybe they'd negotiate for salary minimums, flat bonuses and other measures to encourage fairness and transparency.
Discussions of crunch can be nuanced (and it's hard to find anyone who'd complain about an occasional long night or weekend at work) but the ethics of overtime pay are clear.
Other models of unionising in the video game industry, like organising by discipline or by region, could also prove effective, although unionising by studio seems more feasible to me. Cultures at different studios are too different for a one-size-fits-all approach to work, and tensions would run high if the artists at any given studio were organised but the programmers weren't.
Arguments against organising have been fatalistic. Some have pointed out that if studios unionised, then big game publishers would move to outsourcing or work with non-union studios. Sure. But nothing is preventing those publishers from moving to outsourcing right now, and when non-union studios see the benefits gained from organising, they will follow suit.
As the IATSE's Steve Kaplan noted during the roundtable, the first studio to unionise will be the first domino in the chain.
Across the video game industry, there's widespread interest in organisation. A 2014 IGDA survey found that 56 per cent of 2200 polled developers would be in favour of unionising. Groups like Game Workers Unite helping spread information and correct misconceptions will only increase that number.
Unionisation will take a very long time and face quite a few hurdles, but if it doesn't happen, the consequences may be dire. There's no other way for game developers to cultivate leverage against people who want to exploit them. And the current trajectory of the video game industry seems unsustainable if something doesn't change.