On April 4, a number of Australian Battlefield 1 players reported serious issues connecting to EA’s servers, ranging from disconnects to crashes. Over a week later, the problems continue, with neither EA’s community or support teams providing much in the way of updates. So what the hell is going on?
It all started nine days ago with an innocent post on EA’s official forums:
Seems every server?
I haven’t played since last Thursday so wondering if this has only been a problem today?
Probably a pointless thread but yeah, everyone else? know the cause/reason? thanks.
Soon, other Australian (and a few Kiwi) players jumped in, corroborating the connectivity issues. Surprisingly, it took two days for anyone from EA to respond and then only to state it was “working to resolve the issue”.
A second reply followed not long after, specifying there was “no ETA at the moment”.
The company fell silent again, this time for four days, until EA’s “Braddock512” responded — though the post had more to do with forum etiquette and refunds than the original issue (which had continued in the intervening time).
Currently, the only prominent, official message regarding the servers is from Braddock512 in the forum’s Announcements section, however, it was posted on April 6 and has yet to be updated with any new information.
On April 12, Braddock512 did reply to players in the original thread with this somewhat disingenuous comment:
@SumwhatKrazy Sorry you feel that way. Our Announcements section is chock full of updates, news, and info. If you’re unsure of where it is, it’s at the top of every major section (differentiated by the game.)
Regarding this particular issue, we’re still working with our teams and partners in the region to resolve the connectivity issue affecting our APAC players. We have seen some recovery, but will continue driving towards a resolution.
At the time of writing, this was EA’s last communication with players on the server issues, which remain unresolved.
Kotaku Australia reached out to EA ANZ earlier today; we’ll update this story when we hear back.
Australian servers are all down/constantly crashing today? [Battlefield Forums]