$300 Fallout 76 Edition Promised Fancy Bag, Delivers Nylon Trash Instead [Update: Bethesda Responds]

The $300 Power Armour edition of Fallout 76 promised fans a load of stuff, including what looked like a very nice canvas bag. Which they didn’t end up getting, because between announcing the bundle and shipping it Bethesda pulled a lil’ switcheroo.

Update: Bethesda has responded, saying “we are sorry”.

In addition to the Twitter statement and support email, Bethesda has also responded to critics of the move on Reddit, posting:

The Bethesda Store’s Support member is a temporary contract employee and not directly employed by Bethesda or Bethesda Game Studios. We apologise to the customer who took the time to reach out. The support response was incorrect and not in accordance with our conduct policy.

Unfortunately, due to unavailability of materials, we had to switch to a nylon carrying case in the Fallout 76: Power Armour Edition. We hope this doesn’t prevent anyone from enjoying what we feel is one of our best collector’s editions.

Mostly the same as the email reply, then, only now someone’s getting thrown under the bus.

Original story follows: Up top is the military-style canvas bag as it was promised (and as it’s still advertised on sites like Amazon):

And here’s what has been sent out to fans:

Image: Imgur

Oh dear.

Cost and production issues happen all the time with collector’s editions, ranging from things breaking to figures not turning out as expected to components straight up disappearing.

What’s causing problems here—and lots of people are very unhappy about this—is probably two things. The first is that this game itself isn’t very good, which would compound a lot of folk’s disappointment.

Second, though, is Bethesda’s response. Fans complaining about the switch are getting responses like this:

So Bethesda knew they were changing the bag, said nothing, offered nothing, released the game, and now that fans are complaining that they aren’t getting what was advertised and what they paid for, are getting an email that literally says “we hope this doesn’t prevent you from enjoying what we feel is one of our best collector’s editions”.

That’s on top of the fact that the Power Armour edition of the game was delayed, to the point where Bethesda had to email out codes for customers so they could get playing the game while they waited for their giant boxes to arrive.

This game is a mess.


Comments

    While I didn't particularly care about the bag I'll take the 500 atoms if I can get them :D

    Wow. Isn't 500 atoms about $5 worth? That seems like a pathetic apology. I mean, better than nothing. But are they really saying that the canvas bag was only worth $5?

      The atoms really don't even cost them anything, but yeah the bags probably would have been around $5 tto make wholesale pricing.

      What it would of been worth though comparing similar non branded bags sit at around $16

      Its like you going to McDonalds. Getting a meal and finding your BigMac tastes crap and they offer you 10 cents compensation. Its beyond a joke.

    Wasn't this also the version that literally says "THIS DOESN'T COME WITH THE GAME" like 3 times in the amazon product?

    Hey idiots, it was $200 not $300. Stop crying over shit you people obviously didn't actually pay any attention to what the price was. You all complain about this game and all its bugs and shit. Yet rdr2 is just as buggy, yet no one complains about that game.. I wonder why?

      It was priced at $299.95 in Australia. We're an Australian site.

    R.I.P Bethesda.

    Preordered in June, 5 months later, got the Package. Didn’t realised until now about the bait and switch. $299.99 for a nylon instead of a Canvas Duffel bag, which was advertised in store. Breaking down the price.
    Game: $99.00
    Helmet: $100-$150 maybe.
    Duffel bag: $40
    Figurines: $10-$15
    Map: $5
    Not happy.
    Shitty game, no story, glitches, boring, freezes. Kicks me out. Camp placement crap.

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