Don’t Expect The Valve Index To Come To Australia

Don’t Expect The Valve Index To Come To Australia
Image: Half-Life Alyx

It may not seem like the biggest deal in the world that the Valve Index isn’t available in Australia. But when you consider the fact that the headset launched in June last year, and the closest thing the world has seen to Half-Life 3 is launching in just over a month as a VR-only game, the headset’s absence is downright annoying.

It’s not like Valve hasn’t sold hardware in Australia before. Even while they were slugging it out with the ACCC over refunds, Valve’s Steam Link boxes and Steam Controllers were available here, with EB in particular offering plenty of great bargains on the streaming box. Valve didn’t have a branded headset of their own at the time, but the HTC VIVE was available in small quantities among Australian retailers. Even Harvey Norman got involved, buying a booth at PAX and showcasing their intention to stock VR headsets in some of their brick and mortar stores.

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But despite that lengthy lead time – and increased appetite from retailers like JB Hi-Fi, EB Games and others to stock more expensive, higher margin PC gear – there’s been absolutely no word on local availability of the Index at all. I’ve emailed Valve repeatedly about it over the last few weeks, but the company declined to respond to inquiries about when the Index might be stocked here, or shipped directly to Australians.

To their credit, getting any VR headset is a bit of an issue right now. Potentially because of the interest around Alyx, and the fact that there wasn’t a huge amount of supply for VR headsets worldwide anyway, and that gets worse when you factor in shipping to Australia. Remember how people could get the Oculus Rift shipped to Australia from Oculus themselves? That’s not available anymore, with the official site directing users to Amazon Australia instead. The official HTC Vive website is out of stock, but Amazon will import the Vive Pro for around $1670. (The Pro Starter kit, which comes with the Vive basestations for room tracking, is a cheeky $2200.) Another option is to grab the Oculus Quest and the Link cable to hook it up to the PC – since the Quest was designed to be an all-in-one VR device and not actually tethered to anything.

But – surprise! – the Link cable isn’t available broadly here, so if you want that you’ll need to hand over another $279 ($US188) to Amazon US.

Buying VR in Australia, put simply, sucks.

That hasn’t stopped some users, although those looking to enjoy Alyx in the best possible light had better prepare. One user on the Valve Index subreddit briefly wrote up their experience of getting Valve’s VR headset shipped to Australia. Buying from the US is easier than it used to be, thanks to Australia Post’s ShopMate service, but the whole experience still came to around $1900:

Image: r/ValveIndex

Given how outraged everyone was when they saw the low four-figure price on the Oculus Rift, having to cop an extra $300 in shipping and import duties before even opening the box, not to mention the $US1000 cost of the Index to begin with? It’s no surprise the Index is hard to find.

I reached out to some major Australian retailers, but they either declined to comment on the record, or didn’t respond by the time of writing. EB Games, to their credit, said over email that they had “no word” on stocking the headset locally. I followed up on whether that was because Valve declined to make it available, whether EB showed a lack of interest, or another reason, but the company didn’t get back by the time of publication.

One source at an Australian retailer, however, told Kotaku Australia that Valve had been non-responsive in the past, and it would be unlikely the Index would ever be stocked locally.

“I would say it will be pretty difficult to get [the Index] into the country, unless their supply situation has changed,” they said.

It’s possible that a deal is still in the works. Harvey Norman made a big deal at PAX Australia a few years ago about stocking VR headsets, and the biggest elephant in the room, JB Hi-Fi, would undoubtedly have some sway in getting some headsets in Australia. But it’s possible that Valve simply doesn’t want to deal with the hassle of shipping outside of Australia, given the experience of the past few years and the added hassle of export and customs.

What’s aggravating for Australians is the silence from Valve. It would suck if Valve simply refused to sell the Index in Australia, but it wouldn’t be without cause. It’s much easier to simply support individual customers who use international services to handle the forwarding and shipping, like Australia Post does.

It’s a shitty deal for Australians, of course. On the bright side, at least Alyx will support every other major VR headset on the market. They won’t be as good an experience as the Index, but it’s better than missing out on a new Half-Life.

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  • VR is still just way too fucking expensive not just here but globally. Im lucky that i have the cash flow to afford one if i want but im not paying 1grand let along 2 grand for the only 2 good VR games on the market (boneworks and Blade and Sorcery)

    • You forgot Beat Saber and Superhot VR. I’ve heard good things about some other games as well, but those are top notch.

      • Honestly, those 2 games alone justified the purchase of my Quest. That said, honorable mentions to Moss, Vader Immortal, Arizona Sunshine and Tea for God. I think most VR games feel a bit like tech demos at the moment, but the experience is so uniquely awesome that I find it easy to forgive. Comparing normal video games to VR video games is a bit like comparing them to movies – the value proposition doesn’t necessarily translate because it’s a different medium and is, ultimately, a different experience.

    • I mean, the Quest is only $650 (about the same as a new console), has some great titles, and gives you the option to use PSVR. Great entry-level option.

    • Had my vive for 2 years now. Have 50 games on steam in my VR section.

      Literally haven’t put it together in the last 12 months. In its current state, it gets old REAL fast.

    • …….Elite Dangerous, Skyrim VR, Reiko’s Fragments, Stand Out VR, Assetto Corsa, Gorn, No Man’s Sky, Payday 2, Project Cars 2, Space Pirates and Zombies 2, Star Trek Bridge Crew, VR Dungeon Knight, Werewolves Within, Zero Caliber, Subnautica, Dead & Buried, From Other Suns, Onward, Pistol Whip, Raw Data, Robo Recall, Settlers of Catan…and then there’s watching 3D movies in Bigscreen…..

      Mate, it is expensive but you’re quite wrong about there being only 2 good games on the Market…..The ones listed here are some of the games I’ve spent many hours playing. For me, its been worth every dollar I’ve pumped into it and the rig that runs it.

  • EB had exclusive rights to the Steam Controller and Steam Link, maybe the same thing will end up happening here?

  • The index really isnt that big an issue. It will be playable on any PC VR setup. Now that Quest can hookup to a PC it increases the possible audience by a lot. The quest is essentially the same cost as a new console when it first comes out. As for the link cable for the Quest, you do not need the official one.

  • At this point, there’s not really enough market demand to justify higher quantities of VR manufacturing and distribution. Sucks that the import on high-end gear is so expensive, but the PCVR market is so narrow compared to mainstream gaming. It’s catching up, and a lot of VR headsets seem to have been on backorder since Christmas, but realistically most entry-level users are going to be looking at the Quest and PSVR anyway.

    • If you use an adblocker, add a custom filter for “Brightcove”. I hate having to use an adblocker on a site I frequent like this (staff need to get paid somehow) but video ads like that are a fucking plague.

  • the closest thing the world has seen to Half-Life 3 is launching in just over a month
    Isn’t it a prequel to HL2 though? So HL2:Episode 2 would still be the closes thing we have to HL3 – though an actual new game from Valve is still exciting, not enough to make me spend 2 grand but still…

  • Remember how people could get the Oculus Rift shipped to Australia from Oculus themselves? That’s not available anymore, with the official site directing users to Amazon Australia instead.
    Geez! This makes me glad I got mine when it was available. Even if I wish I had’ve gotten a Rift for trackers, just having a VR set in this chaotic time is a godsend.

  • Why does the WMR units get no love? I have one, I play it daily. Boneworks and all. Cost me $400 from JB hifi. Graphics on par with the vive (my room mate has one) and no base stations needing to be setup (good and bad that).

    But they are cheap and easy way to get into VR without spending thousands… or even a thousand.

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