Earlier this week, PS5 preorders started up at various retailers around the world at different times and with little warning. This created a giant mess and now Sony has officially apologised for the clusterfuck.
The problems started on September 16, right after the latest PS5 showcase video ended. Sony said pre-orders for its next-gen console would start “As early as tomorrow.” And then Wal-Mart and other stores began offering PS5 preorders right away and chaos ensued.
Make you wait to get the new #PlayStation5? Nah, that’s not like us. Go on, preorder it NOW!
— Walmart (@Walmart) September 16, 2020
Over the next few hours, people desperately tried to preorder consoles when different stores launched their PS5 product pages or activated pre0rders. There was lots of confusion and not much word from Sony about what was going on. Now, a few days after the dust has settled and many are still looking for a PS5 preorder, Sony has apologised for the whole situation.
“PS5 preorders could have been a lot smoother.”
Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that.
Over the next few days, we will release more PS5 consoles for preorder – retailers will share more details.
And more PS5s will be available through the end of the year. pic.twitter.com/h1TaGsGBun
— PlayStation (@PlayStation) September 19, 2020
The company also said it will have more PS5 preorders “over the next few days” and that even more PS5 consoles will go on sale throughout the year.
Meanwhile, Microsoft has been busy throwing some shade at Sony over the whole mess, with a tweet poking fun at the PS5 preorder chaos.
Pre-order ???? September 22
Worldwide launch in 36 countries ???? November 10
Hype ???? 9000+
(don’t worry – we’ll let you know the exact time pre-orders start for you soon) pic.twitter.com/SLUrrtszyN
— Xbox (@Xbox) September 17, 2020
Microsoft announced recently the exact time folks will be able to preorder the next-gen Xbox consoles. Assuming no retailers break that date, it seems things might be a bit less chaotic during the Xbox Series X and S preorder day. But who knows. It is 2020. Anything can happen.
While online preorders for the PlayStation 5 appeared and disappeared sporadically after yesterday’s showcase, Microsoft has provided Kotaku with the specific time we’ll be able to drop hundreds of dollars on its upcoming consoles next Tuesday.Read more