Sony Apologises For PS5 Preorder Clusterfuck, Says More Consoles Will Be Available This Year

Sony Apologises For PS5 Preorder Clusterfuck, Says More Consoles Will Be Available This Year

Earlier this week, PS5 preorders started up at various retailers around the world at different times and with little warning. This created a giant mess and now Sony has officially apologised for the clusterfuck.

[referenced id=”1150100″ url=”” thumb=”×169.jpg” title=”PS5 Preorders Were A Complete Clusterfuck” excerpt=”Yesterday, right after Sony’s big PS5 event, the company announced that preorders for the next-gen PlayStation console would “be available starting as early as tomorrow at select retailers.”. And then, they weren’t.”]

The problems started on September 16, right after the latest PS5 showcase video ended. Sony said pre-orders for its next-gen console would start “As early as tomorrow.” And then Wal-Mart and other stores began offering PS5 preorders right away and chaos ensued.

Over the next few hours, people desperately tried to preorder consoles when different stores launched their PS5 product pages or activated pre0rders. There was lots of confusion and not much word from Sony about what was going on. Now, a few days after the dust has settled and many are still looking for a PS5 preorder, Sony has apologised for the whole situation.

“PS5 preorders could have been a lot smoother.”

The company also said it will have more PS5 preorders “over the next few days” and that even more PS5 consoles will go on sale throughout the year.

Meanwhile, Microsoft has been busy throwing some shade at Sony over the whole mess, with a tweet poking fun at the PS5 preorder chaos.

Microsoft announced recently the exact time folks will be able to preorder the next-gen Xbox consoles. Assuming no retailers break that date, it seems things might be a bit less chaotic during the Xbox Series X and S preorder day. But who knows. It is 2020. Anything can happen.

[referenced id=”1148511″ url=”” thumb=”×169.png” title=”Xbox Series X, Series S Preorders Open September 22 At 11 A.M. ET” excerpt=”While online preorders for the PlayStation 5 appeared and disappeared sporadically after yesterday’s showcase, Microsoft has provided Kotaku with the specific time we’ll be able to drop hundreds of dollars on its upcoming consoles next Tuesday.”]

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