Explainer: How Telstra Game Optimiser Actually Works

Explainer: How Telstra Game Optimiser Actually Works
Image: Getty

Telstra Game Optimiser is a new add-on service for NBN customers designed to allow gamers to re-route their internet to the nearest server, reduce ping and speed up their gameplay response time on the fly. This is achieved through integration of DumaOS, a network manager with a variety of ‘custom internet’ features. It’s becoming part of Telstra’s existing online hub to give customers better gaming options.

Here’s how the major DumaOS features operate within the Telstra Game Optimiser hub.

Telstra Game Optimiser: GeoFilter

geofilter telstra game path optimiser
Image: Telstra

GeoFilter lets you set custom boundaries for servers around the world. With it, you can select the exact server you want for a game (there’s multiple presets for popular online games), draw custom shapes around the areas you want to search for servers in, or block servers with poor performance.

It’s ideal for when you’re gaming with an overseas mate and want to be on similar servers for equal latency. If you’re playing someone in the U.S. you might want to select a server between the two of you, or just have one player connecting to their closest server and the other biting the dust. Depending on how cruel you want to be.

Telstra Game Optimiser: Ping Heatmap

ping heatmap telstra game optimiser
Image: Telstra

Ping Heatmap is another handy tool. It lets you ping local or overseas servers to measure their response rate and determine which servers will be best for your gaming usage. You can also search for particular (popular) games and then prioritise these servers for gameplay.

Telstra Game Optimiser: QoS

qos telstra game optimiser
Image: Telstra

QoS, which stands for Quality of Service, lets you prioritise how much bandwidth devices or applications can use on your home network. Because internal congestion is a major problem for home internet (particularly as many are still working from home), so this helps those on shared internet connections, or those using multiple internet-sucking devices.

By clicking and dragging nodes in the QoS dashboard, you can change the percentage of bandwidth allowed to each device or application and limit those causing major congestion. Telstra Game Optimiser automatically provides rules for QoS which prioritise gaming traffic, but you can set your own preferences based on your internet use — it doesn’t have to just be for gaming.

Telstra Game Optimiser: Traffic Controller

traffic controller telstra game optimiser
Image: Telstra

Think of Traffic Controller like parental controls for your internet. With this tool, you’ll be able to block internet access to devices or applications, including individual streaming services or games like Minecraft. You likely won’t need this tool unless you need a bit of self-control (or to block someone else from draining the internet).

You’re able to add rules or remove them as needed to free up bandwidth, including timers for when you want to block certain programs. (No Minecraft after 8pm, for example.)

In addition to the above services, Telstra Game Optimiser also offers internal device management, ad blocking and network monitoring.

It’s important to note DumaOS is available as a third party interface in Netgear’s Nighthawk routers. If you currently own a Nighthawk or similar gaming router you may already have access to the features offered by Telstra Game Optimiser, so check your router before you sign up.

For everyone else, Telstra Game Optimiser is available as an add-on to existing Telstra NBN plans for $10 a month (with your first trial month being free). You will need a Telstra Smart Modem 2.0 and an eligible nbn plan to subscribe. Visit the Telstra Game Optimiser hub for more.


  • Just to note, many of these features have dubious value, most games do GeoFiltering just fine, judging Ping to different overseas servers can be done by opening a command prompt, and typing ping and then the ip of the server.

    I.e. to test my ping to FF XIV server Primal, I’d type Ping ‘’. Alternatively, you can use your ISP’s Looking Glass server and choosing the POP closest to you.

    QoS/Traffic Optimiser (they are the same thing essentially) I
    A: Doubt a home router has enough processing power to do this effectively
    B: I’ll concede that limiting bandwidth from a particular housemate may come in handy, but its not necessarily fool proof as its hard to manage the rate of which data is sent to you.

    If you are having issues, paying the extra $10 to buy a faster internet plan will likely work better. Furthermore, Telstra already has one of the best international routing setups, so you are likely already getting the best experience if you are with Telstra already.

    • There’s a decent amount of RAM and CPU power on modern routers, so I wouldn’t expect them to have much trouble performing QoS on a 100 Mb/s link.

      As far as incoming data goes, this is an area where Telstra could improve performance. If they tagged gaming traffic destined for the customer and prioritised sending that over their other traffic, that could improve the perceived interactivity.

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