Some Amazon Customers Might Not Get Their Xbox Series X Until Christmas

Some Amazon Customers Might Not Get Their Xbox Series X Until Christmas
Image: Microsoft
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While some people are already opening up their brand new Xbox Series X consoles, for others — specifically those who ordered through Amazon — there might be a bit of a wait.

As many on Twitter are now sharing, Amazon has today sent out emails to some customers telling them:


We’re contacting you with an update regarding your order of Xbox Series X. We expect to ship your console in the coming weeks as we receive more inventory in November and December. At this time, we anticipate that you will receive your Xbox Series X by 12/31 or before. We are making every effort to get it to you as soon as possible and apologise for any inconvenience.

You’d love to get this email less than 24 hours before the console’s launch, when you would have been expecting to get your hands on it and start playing your very expensive pre-order. You would just cherish it.

Hopefully this isn’t impacting too many people, and for those who are affected, that they come in a lot faster than December 31.


  • Starting to expect an email like that, myself, from EB re: PS5.
    My order hasn’t shipped, but is expected to arrive in the next two business days?

    They’ve either got more faith in the delivery service than I do, or something has gone wrong.

    That is a pain, but work is turning crazy busy and family commitments are stepping up too, so I’ll just play more Pixel Puzzle Makeout League in my downtime instead. Or try to take more naps and reclaim some missing sleep.

    • Check the original order link, mines updated to processing and has an expected delivery date of the 12th. Now just hoping that processing means they’re getting it ready and not when then took my money haha

      • Yeah, mine’s at processing too, just log into the EB world page and check orders.

        The problem is, it’s been at ‘processing’ stage ever since the remainder of the cost was deducted from my account to pay it in full. And that was weeks ago.

        It hasn’t hit ‘shipping’ stage, which means no-one’s put it in a box and handed it over to the post to get a tracking number to pop onto the site or email to me.

        At this late stage, not having shipped yet is a bad sign.

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