Two Weeks After Launch, Xbox Series X’s Quick Resume Feature Isn’t Working Great

Two Weeks After Launch, Xbox Series X’s Quick Resume Feature Isn’t Working Great
Assassin's Creed Valhalla, one of the Xbox Series X's biggest launch games, seems to no longer support Quick Resume, one of the Xbox Series X's marquee features. (Screenshot: Ubisoft / Kotaku)
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For several days after the launch of the new Xbox Series X and S, Assassin’s Creed Valhalla supported the consoles’ best new feature, Quick Resume. Today, that no longer appears to be the case, another sign that something is awry with what was supposed to be a key next-gen Xbox perk.

For those who don’t know, Quick Resume is a feature new to the Xbox Series X and S and new to console gaming in general. Basically, your system can keep multiple games suspended at once, allowing you to hop between them at will. You don’t have to sit through startup load screens or anything. You’ll pick up in each one exactly where you left off, usually in a matter of seconds. Quick Resume works entirely in the background, so you don’t have to toggle on a setting or dive headlong into the console’s menus. It’ll just do its thing — well, when it works.

When a game is starting up with Quick Resume, you'll see a tiny badge in the upper-right corner of the game's splash screen. (Screenshot: Microsoft / Activision / Kotaku) When a game is starting up with Quick Resume, you'll see a tiny badge in the upper-right corner of the game's splash screen. (Screenshot: Microsoft / Activision / Kotaku)

In our early testing of Quick Resume prior to the launch of the new Xboxes, we found that a lot of games supported the feature. Then, Microsoft notified us that the discovery of a bug tied to the feature required a system update that would then require games to be updated individually to support the service again some time after launch. When the Series S and X debuted on November 10 we noted that Assassin’s Creed Valhalla was among the games that supported the feature without issue. And how cool it was. Bouncing between various, smaller indie games is one thing. Leaping into a massive Ubisoft “map” game — skipping those leaden load screens and picking up your axe exactly where you left it — was a huge indicator that, yes, wow, the Xbox Series S and X really are really next-gen machines.

How The Xbox Series X’s ‘Quick Resume’ Feature Works

Among all of the next-gen features touted for the Xbox Series X (and S), few are more promising than Quick Resume. On paper, Quick Resume grants you the ability to juggle several games in a suspended state at a system level, at which point you can load them in seconds,...

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Over the weekend, however, some of us on staff noticed that Valhalla started booting up from scratch every time. No warning. No “Quick Resume” badge on the splash screen. It just stopped resuming quickly. (Kotaku has reached out to Ubisoft for comment.)

We’re not alone. A search for “quick resume valhalla” (or other permutations) on social media turns up complaints, dating as far back as November 15, about Assassin’s Creed Valhalla seemingly and inexplicably falling off the Quick Resume roster. Many of these people say Valhalla used to work with Quick Resume and then just stopped. One user weighed the possibility of filing a bug report. When folks don’t know if they’ve come across a bug or just business as usual, your messaging could probably do with an improvement.

Look: Quick Resume is an extremely cool feature, and not just on paper. Just this morning, I was able to get it working for Tony Hawk’s Pro Skater 1+2, Wizard of Legend, Gears Tactics, Ori and the Will of the Wisps, Forza Horizon 4, and Tell Me Why. There aren’t apparent generational limitations — whether it’s an Xbox One or Xbox Series “optimised” titles — as to which games will and won’t work. Though Quick Resume won’t drop you into the middle of a game that requires persistent internet connectivity, you can make use of it to at least skip the initial bootup for some mostly-online games, like, say, Halo: The Master Chief Collection. There are tangible benefits to Quick Resume. That much is undeniable.

The issue is that some games work, and some don’t, and there’s precious little clarification in either direction. (Kotaku asked Microsoft for a list of games that do and don’t support Quick Resume. At press time, we have not heard back.) In its current state, the Xbox Guide won’t show you a list of games your console is currently suspending at any given moment.

Beyond that, Quick Resume seems to drop games frequently, and often without warning. It’d be unreasonable to expect the Xbox Series X to suspend an entire game library at once. But there’s still no indicator — no pop-up window or notification — when a game is about to get dropped from Quick Resume suspension. The general consensus, one that’s corroborated by our own testing, is that you can keep around half a dozen games suspended in Quick Resume at any given time. A heads up when one is about to get dropped would be welcome. Again, for the time being, it’s a game of memory.

Of all the new features introduced to this generation of Xbox consoles, Quick Resume shows the most promise. It’s just not reliable — at least not yet. And it’s strange to see a game that supported it at launch seemingly lose that support. For now, we’ll have to sit through the loading screens for Assassin’s Creed Valhalla.

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  • I do love the idea of this feature, and even if it doesn’t work on every game then that’s fine.

    It needs to be able to be managed by the user to work better I think. Maybe being able to pin a game so that it can always be resumed quickly, or being able to see the list of suspended games would go a long way.

  • Yeah its not working for me either . I noticed this a week ago and wondered if i was doing something wrong. It did work in the first week. I hope they sort it. Valhalla loads super fast either way. p.s really enjoying getting my Viking on in Valhalla. Dont believe the edgelord reviewers that dont have the time to play it.

  • I get that some folks like the feature but I just don’t see the point personally.
    Sure, when load times start creeping up again (I’m assuming it’s a matter of when and not if) it’s probably going to be more attractive to some but I’m one of those folks who tries not to have multiple games/apps running at the same time anyway.
    Even when load times got ridiculous last gen, I still didn’t use the one game suspend feature on the PS4 outside of testing it once while on the couch and the only reason I’ve seen it on action on the PS5 is because I took a break to watch TV for a bit and the console put itself in rest mode.

    • I can give you 1 great reason.. F’n kids.. I can’t tell you how many times I’ve been in a game, yes I’ve saved so I haven’t lost progress, but I want to sit down and play say 10-15 mins of something, doesn’t matter what and suddenly the last game played was Minecraft or Lego X game they’re playing this month.. So then I have to sit through load screens,etc.

      This new feature has already saved me countless time jumping straight back into Dishonored 2 for a short time before the 7 year old inevitably comes trundling into the room! Even without it, I kinda like having that Forza 6 which I am working my way through is always sitting there for a quick race when I want to jump in.

      It’s not a needed feature, but it’s a creature comfort, like pretty much ALL of these consoles/PCs are.

  • I got all my launch titles on disc anyway so couldn’t care less. The games load so fast now that quick resume is more just an added convenience and far from necessary.

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