Diablo Immortal Slammed On Metacritic, Now Holds Lowest User Score Ever

Diablo Immortal Slammed On Metacritic, Now Holds Lowest User Score Ever
Image: Blizzard

Review aggregation sites are hardly the arbiter of a game’s quality, particularly when it comes to user reviews, and particularly in the era of review-bombing. Still, some data points are unignorable: As noted by VGC, Blizzard’s recent Diablo Immortal now holds claim to the lowest user score on Metacritic.

First released this month for PC and mobile devices, Diablo Immortal is a free-to-play iteration on Blizzard’s genre-defining series of fantasy loot games. Though I haven’t played, my colleagues say it’s actually pretty good, if you’re able to ignore all of the bullshit that tends to come with the earning model. The core gameplay loop is a blast, they say, and the production values are through the roof.

It seems that many players, however, are unable to look past that stuff. As of this writing, Diablo Immortal’s PC version is the 4,887th highest rated game, per user reviews, on Metacritic — putting it squarely at the bottom of the list. It’s directly behind Warcraft III: Reforged (0.6) and the infamously maligned Grand Theft Auto: The Trilogy – Definitive Edition (0.6). Of the roughly 2,500 user reviews for Diablo Immortal on PC, around 2,475 are negative. (The iOS version sports a 0.5 rating. Metacritic does not appear to list any user reviews for the Android version.)

Screenshot: Metacritic / KotakuScreenshot: Metacritic / Kotaku

Most of the criticism is leveraged directly at Immortal’s microtransactions. “The microtransactions are so bad and make the game so trash I actually created an account to give it a zero,” one person wrote. “This game is just masked gambling machine for kids,” wrote another. Another likened it to “psychological warfare.”

User reviews are often a scourge, with many games weathering unfair campaigns over bad-faith “issues,” but plenty of reports indicate Diablo Immortal’s microtransactions are indeed exploitative, even in comparison to other games guilty of similarly underhanded practices. One streamer spent $US6,000 ($8,329) on microtransactions, ultimately failing to turn up any high-tiered gear. There’s also the well-publicised claim that it takes more than $US100,000 ($138,820) to fully level up a character in the game (though that maths seems…dubious). The game’s internal purchases are in part why it’s not available in countries with strict anti-loot-box laws, like Belgium and the Netherlands.

The point seems clear: Diablo fans want microtransactions far, far away from their Diablo. Good thing Blizzard recently clarified that next year’s Diablo IV will be a premium-priced game, therefore absent all the (extremely penny-pinching) bells and whistles that punted Diablo Immortal to the very bottom of Metacritic’s list.



  • There are games which stop you from playing after a certain amount of time unless you pay money. I’ve played Diablo Immortal for hours and have not spent a cent, or been forced to take a break because of failure to buy a microtransactions.

    If you want PVP or something I can understand why you would be upset – but if you’re just playing PVE – I don’t understand the hate. Have they even played it, or are they just jumping on the hate bandwagon because…

    • I had a similar experience, been fun.

      Even MVPed in a PVP matched having not paid anything, but i guess maybe the gap between F2P and P2W gets bigger over time as things like rerolling stats becomes more prevalent.

      Would like it to only be visible to adults though as i feel kids would be highly susceptible to it.

    • Don’t they even have phones?

      It’s because literally no Diablo fan ever wanted this for the Diablo franchise.

      • I’m a Diablo fan. I’m enjoying it.
        Would I rather D4, sure I would….but I don’t think Immortal is stopping that from happening, clearly – they are very different games.

    • Lol. That’s how they get ya. “I’ve been playing for hours”. Yep, and now you’ve invested your time it’s time to start turning the screws. Notice how the first chest is soooooo cheap? I’d be mad not to enter my credit card details and see what the fuss is about. Ahhh, whats another $2 for a second chest. If I don’t spend $5 on the 3rd chest it’s like I’ve wasted the previous $2.

  • The game is designed for whales, the 2% of players who spend big, so a user score matches that is not surprising.

Show more comments

Log in to comment on this story!