Diablo Immortal Player Says He Can’t Get A Match After Spending $AU142,000

Diablo Immortal Player Says He Can’t Get A Match After Spending $AU142,000
Screenshot: Blizzard / jtisallbusiness / Kotaku

Diablo Immortal’s pay-to-win mechanics have been controversial since the game launched back in June. Now they’ve also apparently broken the game for at least one YouTuber who reportedly spent over $US100,000 ($AU142,287) on beefing up his Barbarian character. The player’s win rate is seemingly so good the game won’t even match him against other players, torpedoing his prospects of competing in the latest Rite of Exile end game event.

Over the weekend, Diablo Immortal YouTuber jtisallbusiness asked viewers if he should try to refund his $US100,000 ($AU142,287) account as a result of the issue. He claimed that he spent so much money immediately following the game’s release that he was able to easily overpower almost every opponent in the game’s PVP Battlegrounds mode. As a result, he had hundreds of wins and only a few losses, pumping up his MMR (match-making rank) so high it became impossible to queue with anyone else.

“I would say it’s probably around, somewhere around 48 to 72 hours somewhere in between that of only trying to queue for a Battleground and never being able to get one,” he said.

Jtisallbusiness contacted Blizzard about the issue almost a month ago, and said he was eventually told the problem would be addressed in a couple weeks. Now, however, his clan OneTimes is competing in the Rite of Exile to defend its Immortals title against other players as part of Diablo Immortals elaborate end game. The only problem is Jtisallbusiness can’t join them. Part of the questline requires participating in a standard Battlegrounds PVP match, but because of his matchmaking limbo he was unable to qualify.

“So basically I’m stuck as the clan leader in the Immortals clan not being able to queue us up for Rite of Exile at all,” he said. “I can’t do anything about it.” Adding to his frustration is the fact that he’s trying to make money off Diablo Immortal as a streamer and content maker, an effort now seemingly stymied by his early spending spree (other videos are devoted to showing off his collection).

For many other players in the community, however, it’s a chef’s kiss moment for everything they hate about the game’s monetisation. “Congratulations, you just ‘won’ in a p2w game,” reads one of the top comments on his YouTube video discussing the issue. “Can’t complain about that, you got what you paid for.” Others shared similar sentiments, and the video itself was downvoted thousands of times.

Players on Reddit, where links to it were being passed around, were equally unmoved. “I know it’s his money and people can do whatever they want with theirs but come the fuck on man. 100k?! On Diablo Immortal?!” wrote one person. “When someone’s Diablo character is worth close to my entire mortgage,” wrote another.

Blizzard and jtisallbusiness didn’t immediately respond to a request for comment. It’s also not yet clear how the situation will affect the rest of his clan, which includes players he said have each poured thousands of dollars of their own into the game. Once the Rite of Exile is completed, the top 30 challengers are pitted against a single Immortal who is transformed into a raid boss. One thing seems certain: It will not be Jtisallbusiness.


  • I don’t understand why anyone would want to play such a blatant p2w pvp system in the first place. Doesn’t it suck away any joy or sense of accomplishment from playing knowing that victory entirely depends on who has spent the most money?

    • It works by sucking in unknowing victims and exploiting the small fraction who are both highly vulnerable to addiction and have the means to pay hundreds or in rarer cases even thousands of dollars (usually everything they can).

      In rarer cases, YouTubers such as this see it as a way to drive clicks, views and subscribers; and therefore boosting their business, though whether it’s ultimately profitable for them is uncertain and probably unlikely. The very biggest YouTubers seemingly earn enough to justify it, which is concerning in itself when they’re pushing such harmful products.

      You are right in that anyone in the know or with any sense should avoid such disgusting immoral “games” like the plague. They should be outright banned for their harmful, exploitative nature.

  • I would love to see the ACCC take this up. Their strike rate is pretty damn good and Activision / Blizzard wouldn’t have a leg to stand on. The game isn’t fit for purpose if you can’t get a match.

  • Sympathy level-0

    Oh he is a content creator, and spent that money for the clicks, make that less than zero.

    Here is an idea think before you do something and not expect to have to use the law to cover your own stupidity.

  • “Over half of Diablo Immortal’s player accounts to date are new to Blizzard” that is alarming how many people “new players” they sucked into this, and for such an abusive cash grab be their gateway into Blizzard is sickening.

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