Tagged With digital games

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Epic Games' new digital storefront went live last night during the Game Awards and it already has an exclusive to call its own: Hades, the latest game from the developers of Bastion and Pyre at Supergiant Games. It's one of the reasons to give the store, which lives inside Epic's game launcher for Fortnite, a look in the coming weeks. While Epic doesn't have nearly the selection of games Steam does, it's doing some interesting things that are worth keeping an eye one.

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I collect games like I do books: stacking them on shelves or in boxes, never quite finding the time to finish them but always enjoying simply having them around. Owning physical games provides a sense of history and future possibility and makes me feel like I have some sort of handle on this unwieldy hobby I've constructed a large part of my life around.

But as that habit evolved beyond the physical into the digital, I've found myself increasingly overwhelmed.

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Back in the day, if a video game didn't work or you just didn't like it, you could take it back to the store and have the person behind the register laugh in your face when you asked for your money back. These days, getting a refund is a labyrinthine of web forms, logins, and annoying capchas. You can still get your money back, though. Here's how.