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Losing the entire PlayStation Network service for 23 days and its online marketplace for more than a month is not many people's idea of a good time. Nor is it Tim Schaff's, though the Sony Network Entertainment boss called it "a great experience," at a forum before, as the politicians say, he revised and extended his remarks.

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EA Sports president Peter Moore brushed off the suggestion that the PlayStation Network outage did particular damage to his label, which has in the past two years seen significant revenue growth through its downloadable content, especially in its popular Ultimate Team offerings.