Tagged With microsoft store


Back in the day, if a video game didn't work or you just didn't like it, you could take it back to the store and have the person behind the register laugh in your face when you asked for your money back. These days, getting a refund is a labyrinthine of web forms, logins, and annoying capchas. You can still get your money back, though. Here's how.


It's been a busy week for the Microsoft Store. With the Sea of Thieves closed beta and the subsequent beta for the Age of Empires remaster, gamers have been rediscovering Microsoft's answer to Steam.

But to put it kindly: if the Microsoft Store is the answer, I don't want to know what the question is.


Something awful happened to me on the weekend: my Xbox Elite controller broke. Well, sort of broke. It still technically functioned, but the right stick was no longer operating as normal. It refused to centre. It was stuck in place slightly to the left, or slightly to the right, or if you wiggled it around sometimes it'd just get stuck on the extremities.

But this is a $200 controller. It's supposed to take more than a few months of hard labour. So I decided to wander into Sydney's Microsoft Store to see if I could get it repaired or exchanged. Thankfully, the process was a breeze.