It’s tough to recover from a PR gaffe. Even tougher: when it’s the biggest PR gaffe of 2011, a customer service firestorm that set the internet into Complete And Utter Outrage Mode late last year.
Some good may be coming out of the “Ocean Stratagy”/Paul Christoforo customer service debacle. N-Control, the company that makes the Avenger controller formerly repped by Christoforo, announced that they’d be making a large donation to Child’s Play.
“I want to clear my name. I want to get these people to stop bothering me.”