accc
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Here Are The New NBN Rules Your Telco Needs To Follow
Moving over to the NBN will soon (hopefully) be an easier and more transparent process, thanks to new rules for telecommunications companies released today by the ACMA.
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Apple Fined $9 Million Over Error 53 Backlash
After an iOS update back in 2015, “Error 53” caused some Apple devices to freeze up. At least 275 Australian customers affected by the were told by Apple they couldn’t get a refund if they used a third party to try and fix the problem. But that’s not how Australian Consumer Law works.
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You’re Not Entitled To Refunds For Digital Pre-Orders
If a game doesn’t work as advertised, Australian consumer law offers gamers plenty of recourse when it comes to getting a refund. But if you pre-order a game and change your mind – say you need the money back, or you’ve had a change of heart – the consumer protections are very different.
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Over 5000 Dodo, iPrimus And Commander NBN Users Are Getting Refunds
The ACCC has announced that over 5000 customers with Commander, iPrimus and Dodo Internet will receive refunds after their NBN connections were unable to receive the advertised speeds.