One Brave Reporter Went Inside America’s First Video Game Rehab Center

One Brave Reporter Went Inside America’s First Video Game Rehab Center
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Video game addiction has never received an authoritative classification in the Diagnostic and Statistical Manual of Mental Disorders (DSM), the American Psychological Association’s criteria-setting publication on all things related to mental illness. But that hasn’t stopped Americans — health-conscious and prone to cultural panic people that we are — from addressing it in other ways. Books have been written on the topic, their authors have been invited onto popular talk shows, rehabilitation programs have been proposed and enacted.

Writing for Motherboard, journalist (and Kotaku contributor) Jagger Gravning went inside reStart, a rehabilitation center tucked away inside the forest recesses of Fall City, WA that claims to be the first in-patient facility designed specifically for patients struggling with video game and internet addiction.

It’s a fascinating and deeply nuanced read, and one that paints a disturbing picture of the insidious effects that modern technology can have on the men who are prone to become consumed by it for one reason or another.

I say “men” here because, as Gravning writes, the founders of reStart decided early on that they needed to make the center gender-exclusive until they can afford to build a full-fledged female arm of the operation. Also, the majority of “prospective patients are male.”

The way that Dr. Hilarie Cash, reSTART’s co-founder and executive director, describes video game addiction in the article, it ends up sounding like a malady that strikes at prototypical male anxieties. “Testosterone is in their systems!” she says of the male patients. “They need to channel that into something useful.”

They have struggled to do so, however, because while they’re “socially engaged online,” they have wound up becoming “isolated in front on their screens.” All of the patients who check into reSTART are screened to determine “whether porn addiction actually the primary problem.” When its not, they “often wind up needing to be treated for porn addiction as a secondary issue.”

Like many kinds of internet-enabled vices, however, Cash suggests that addiction to porn and video games have both been shown to have disastrous effects on a person’s emotional and mental well-being. As she puts it to Gravning:

To hear Cash tell it, research has been consistent in showing that as people spend more time online, the more depressed they become. “It’s my theory that limbic resonance doesn’t occur when you are not face-to-face with somebody. That it requires, perhaps, the stimulation of our senses,” she explained. “We have to be able to see and hear and touch and feel and smell each other for that release to occur. But what happens is that people seek to satisfy their social needs online.”

“It feels like you’re interacting with people on Facebook,” I said, “but you’re not really getting the nutrients. It’s like eating junk food.”

“Exactly,” Cash said.

From Cash’s perspective, a popular video game with a vibrant online community like World of Warcraft entices many men with the promise of offering them a community in which they can establish themselves while doing lots of exciting stuff they can’t in real life. In time, however, slaying monsters, gathering loot, and making friends in virtual reality starts to feel more compelling than anything outside of the game.

Reading the testimonies posted on the reSTART website and those given to Motherboard, it’s hard to dismiss the suffering these patients have been through out of hand. But what makes this a controversial issue, and “video game addiction” a dubious science, is that almost everything Cash says to describe it could also be applied to just playing video games, vice or not.

Games can be the poison that one chooses, no doubt. But it’s one of many. And like other ambiguous vices that are occasionally identified as “addictions” like social networking, porn, or good old fashioned sex, it’s a lot harder to pinpoint that a chemical addiction to, say, alcohol or crystal meth.

Sex advice columnist Dan Savage has repeatedly blasted specialists making claims about sex addiction that are remarkably similar to those Cash makes about video games and internet porn, for instance. And he always seems to return to one key point: its difficult, if not impossible, to tell whether the people being told they’re addicted to sex actually are, or if they’re just facing others kinds of emotional or mental trauma that expresses itself through self-destructive behaviours.

Similarly, the three patients who spoke with Gravning all related traumatic experiences that directly preceded their dive into video games. One had a friend who committed suicide after being cyber-bullied. Another “experienced a drugging and sexual assault as well as the passing of his grandfather and spiritual mentor.” The third struggled with crippling loneliness when making a painful transition from high school into college.

People struggling with these kinds of problems deserve the help they need, of course. And it’s hard to criticise anyone trying to give that to them. But after reading Motherboard’s story, I was left feeling uncomfortably wary about what popularizing these kinds of diagnoses and treatment strategies might mean.

Read the whole thing here.

To contact the author of this post, write to [email protected] or find him on Twitter at @YannickLeJacq.


  • Calling it reStart doesn’t help either. Random capitals in the middle of a word makes me wary of anything.

    I think the community around games can be a really positive thing though. I’ve met some awesome people playing ingress which is really designed to be a social game to a degree. Went on a road trip in another country to an anomaly event with people I’d only met that morning (talked online beforehand of course). Good fun.

    • Like anything, moderation is key. Met some rad guys playing games but have also had times where I knew I played too much. Each to their own.

  • Having a traumatic experience trigger an addiction doesn’t mean addiction is not real. Many alcoholics or drug addicts started abusing it because of trauma. Just look at all the vietnam vets that have addiction problems. It doesn’t make sense to say that this is not real because it was triggered by something. Almost all mental health issues would be “not true” if this was the case.

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