As we reported earlier this month, NZXT’s (admittedly lovely) H1 case had an issue where at a certain point it could literally burst into flames. The company reluctantly apologised, but that process has now progressed into a full “recall” for over 30,000 of the cases.
There have been complaints for a few months now that one of PC case company NZXT’s products has been catching fire. This week, the company has finally apologised and removed the case from its store.Read more
The United States Consumer Product Safety Commission issued a full recall notice last week, which despite the name doesn’t actually involve sending the cases back. Instead, their advice is to “stop using the case” — easier said than done if it’s your PC — and get a repair kit from NZXT, which includes a set of nylon screws that won’t start a fire.
#Recall: NZXT H1 Computer Cases. Metal screws attaching the PCIe riser assembly to the chassis can cause a short/overheating; fire hazard. Get repair kit. CONTACT: 888-965-5520 or https://t.co/vXOa4baMuc & click “Contact” & “Customer Support”. Full notice: https://t.co/EMdMKJ8K62 pic.twitter.com/6Wlwt94K6X
— US Consumer Product Safety Commission (@USCPSC) February 16, 2021
The notice affects “about 32,000″ cases sold in the US, though the USCPSC notes “about 1,024 were sold in Canada” as well.