As we reported earlier this month, NZXT’s (admittedly lovely) H1 case had an issue where at a certain point it could literally burst into flames. The company reluctantly apologised, but that process has now progressed into a full “recall” for over 30,000 of the cases.
[referenced id=”1203774″ url=”https://www.kotaku.com.au/2021/02/pc-cases-catch-fire-company-responsible-eventually-apologises/” thumb=”https://www.gizmodo.com.au/wp-content/uploads/sites/3/2021/02/03/mlq4rsvdoujyqeijwac4-300×181.gif” title=”PC Cases Catch Fire, Company Responsible Eventually Apologises” excerpt=”There have been complaints for a few months now that one of PC case company NZXT’s products has been catching fire. This week, the company has finally apologised and removed the case from its store.”]
The United States Consumer Product Safety Commission issued a full recall notice last week, which despite the name doesn’t actually involve sending the cases back. Instead, their advice is to “stop using the case” — easier said than done if it’s your PC — and get a repair kit from NZXT, which includes a set of nylon screws that won’t start a fire.
#Recall: NZXT H1 Computer Cases. Metal screws attaching the PCIe riser assembly to the chassis can cause a short/overheating; fire hazard. Get repair kit. CONTACT: 888-965-5520 or https://t.co/vXOa4baMuc & click “Contact” & “Customer Support”. Full notice: https://t.co/EMdMKJ8K62 pic.twitter.com/6Wlwt94K6X
— US Consumer Product Safety Commission (@USCPSC) February 16, 2021
The notice affects “about 32,000″ cases sold in the US, though the USCPSC notes “about 1,024 were sold in Canada” as well.
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