EB - 'We're Not Accepting Trade-Ins For Resident Evil: The Mercenaries. No-one Is'

In case you haven't heard, Resident Evil: The Mercenaries will only have one save file - a save file that cannot be deleted. Capcom has completely denied that this is an attempt to halt pre-owned sales of the game - but if that was the intention, then it has worked, in Australia at least. Because EB games will not be accepting trades of the game, and it's likely that other retailers will follow that decision.

"We're not accepting trade-ins for Resident Evil: The Mercenaries," said an EB store clerk when we called to confirm. "No-one is."

It makes sense to the point of being almost obvious. The resell value of a game with no ability to start again from scratch is virtually nil.

What are your thoughts on the whole situation?


    That I'll buy this game eventually but it will be when the price has gone down and most likely from overseas.

    A game that you can't restart is like a book that makes the previous page blank after you've read it for the first time.

      More like a book that highlights all the words as you read them.
      You find ouyt which words you skippeed over, but it becomes harder to read over time because you're contantly reminded of how many tims you've played it before.

        And all the pages have been soaked in lemon juice so when you cut you get a paper cut your like: AAAAAAAAAAAAAAAAAAAAAAAAHHHHHHH MY GOD THAT HURTS!

    How about their 7 day return policy?

      freaking awesome question dude! I want this one answered.

        Well, the sales staff at eb will have to warn peopl before they purchase it like games with DLC and PC games that have cdkeys. We will simply have to say at purchase "This game cannot be returned due to the way it saves onto the cartridge"

        and of course get abused when someone DOES try to return it.

        With the 7day guarantee though, id have to ask my manager but im certain it would just get sent back to Head office like a "CDKEY in use"

          All of our 7 day policies, no matter where it is, states that the product will only be accepted if it is returned in the same state, or in a saleable condition. Because it has a one off save file, once you start playing the game, it's no longer resellable.

          Here's to hoping everyone who buys it actually enjoys it.

      Copies of the game sold from today onwards won't be able to be taken back.

        What about people who bought it before today?

          Those people should have bought it from GAME, where they are still 7 day returning it.


    That throws the cat among the pigeons.

    I don't think consumers (or retailers, obviously) are gong to particularly like it.

    Consumers can't trade in their game *or* purchase cheaper pre-owned copies down the line.

    It's a huge own goal if they annoy retailers to the extent that they won't stock their games, or withdraw them from sale (although in EB's case that could be the street date break, I think?).

    What other justification is there for including the 1 un-deletable save game functionality if not for locking it down to one machine/account only?

    Capcom denies that this was a move to prevent used game sales and trade-ins?

    “We’re not accepting trade-ins for Resident Evil: The Mercenaries,” said an EB store clerk when we called to confirm. “No-one is.”

    Sounds to me like their mission was accomplished.

      chasing money instead of reputation,like they know what thy were doing

    Don't own a 3DS yet, but picking one up soonish for when MGS3 comes out. This game was on my list as a potential buy. "Was" being the operative word.

    While I don't disagree, it's a bit of a knee-jerk reaction. People don't seem to understand what sort of game this is. It has no campaign. There's no 'New Game+' or anything, because there's no real 'New Game'. It's endless wave after wave, with you trying to kill as many enemies within a set time limit as possible. I'm not sure that you're really missing out on much by not being able to reset it back to its initial state. Though it is a bit of a dick move regardless. Effectively not having the ability to reset is the same as having a high scores board in an old arcade game which is pre-populated with other peoples' scores.

    What really sucks though is that what this will mean is that pirates get the best of everything. Want to start over? Just go back to an original pirated image, or zero out the save data manually. :(

      It's not a bad problem with this particular game in terms of gameplay, it's a problem because it establishes a precedent.

      Capcom are just testing the waters with this idea to see what consumers will realistically put up with. If they get away with it, you'll see it again and again, in increasingly more intrusive ways.

        I think it was either George Washington or Thomas Jefferson who said (to paraphrase), "the amount of tyranny you live under is the exact amount you decide to put up with."

        It's a good saying in other area's too.

          It's an excellent point Kyle. If we as customers don't like something, we shouldn't pay for it, and then the company is forced to change it's practices. As you quoted, they'll do only what we put up with.

        So none of us should buy it then.

        imagine playing megaman or monster hunter and not being able to restart or maybe if they made a RPG and once you entered the characters name - it was final and could never be changed

      I think a lot of the game content is unlocked through progression and achievements. So there is a fair bit to miss out on if you have to start with a completed game.

      Just FYI the 3DS has not been cracked yet, and judging by how long it took the DSI to be cracked, it wont be for a long time, so pirates aren't really getting the best of anything right now

    Wait, how does that affect trade-ins?
    Doesn't it save locally to the 3DS?

      Apparently it saves to the cartridge.

      You will prob get a few of these responses so sorry if this is a duplicate.. read the first article and you will see that the 3DS games save to the cart rather than the machine..

      No, the save file for this title is kept on the cartridge, not the console.

      Capcom have said that the game saves on the cartridge rather than the 3DS

      Not quite.
      Like the DS, save files on the 3DS are kept on the game cartridge, not the console.

      I like how everyone replying to this post has said EXACTLY the same thing...Im pretty sure he would have figured it out by the second or maybe third reply...

        Check the timestamps, Blaze. Most of those posts were probably made at the same time.

        Moderated thread so posts don't go up immediately. See I even pointed this out in my reply. Just a side effect of only getting good comments.

      Yeah I looked, but it said "saves to card" I was thinking like the SD card.
      Thanks all :P

      Guys I think it saves to the cartridge and not the console.

    Dear Capcom,

    The secondhand market is hear to stay and no method you can think up will combat it.

    A gamer that lives in reality.

      What about the strategy that they just used that DID work? Doesn't this invalidate your point?

        For this game alone, yes you are right I am invalidated.

        However, I was speaking of the secondhand market in general - so I admit I should have been more specific. Sorry about that.

          I agree totally with you mate. But I was just pointing out that this one did work. My comments were about if all devs did this from now on which they may it will have an impact.

            It may be a measure to combat the second-hand market, and this strategy may successfully exclude RE: The Mercenaries from entering the second-hand market. But, in order to be considered successfully, Capcom would probably want people to buy the game in question.

            So it is definitely time to grab some snacks, sit back, and watch how the buying public reacts.

            It's unlikely anyone else will take this approach. Considering the negative response from everyone it'll probably never be seen again unless the dev/publisher is really stupid.

    It's an incredibly clever strategy that may or may not pay off. Although I would hope that EB do notify people buying the game that it cannot be traded in, there is no requirement on them to do so. Just as there is no requirement for Capcom program a game the way consumers want. As a consumer, I dont particularly like the decision. As a capitalist, it will be interesting to see the impact to the marketplace.

    Easy, everyone boycott the game, and pretty soon it will appear in the bargain bin

    Considering the US owner of EB Australia (GameStop) has redacted their position from this morning regarding the title looks like the Australian arm is playing catchup.

    It's time to play Jeopardy!!

    I'll take Nintendo for $200 Alex

    "because stupid shit like this happens"

    "what is the reason every other company gave up on cartridge games"

      Sure, and switched to digital delivery where you they can restrict you to a single console and only playing when connected to the Internet.

      In short, the use of cartridges is irrelevant here. Cartridges are awesome, particularly for their load times and durability. So much so that the PS Vita is going with solid-state media.

      This issue is just Capcom finding a new way to be a bunch of dicks, plain and simple.

        even for games in disc, producer can still limit used copy by looking at the cd-key. capcom just went too far this time

    I love the conviction of EB clerks regarding other retailers.

    Here's some other things they have told me in the past:

    - "The Prestige Edition of Modern Warfare 2 is sold out across Australia. You won't be able to find it anywhere." (Found it for order at 3 other Aus retailers)

    - "You will need this disc insurance. $7.95 please. No other place will give you this insurance." (When purchasing Metal Gear Solid 3)

    - "Nobody else is selling this Batarang" (Picked up Arkham Asylum Collector's Edition with batarang from JB later that day).

      I get different deals from EB depending on which person is working.

      The manager won't give me a pre-order bonus for a game if he price-matches it with JB. (even though I have pre-ordered the game). Another clerk has no problem giving me the pre-order bonus... as if I'm going to pay an extra $20-$30 for some DLC skins or different weapon or something.

    Did someone just call my name?

      Nice one. I hope someone somewhere in the world actually has that name

    It's not really buying the game then is it? It's like buying the licence to finish the game once.

    My thoughts:

    Capcom: 1
    Consumers: 0

    Round Two... FIGHT!

      Not really.

      Two key factors show that Capcom shot themselves not only in the foot with this game but in the stomach;

      1. Slow sales on anything 3DS means that consumers are taking more time to consider purchases giving this information about the game time to spread far and wide and the response thus far has been massively negative.

      2. This game was not a "must have" title so sales were already going to be restricted to big RE fans and then some.

    Everyone put your hand up if you can see something like this coming to the PS3 and Xbox 360...

    I wouldnt be surprised that the next generation consoles will have the ability to save game data to the actual disc and will make them impossible to trade and resell, that and they will have DRM, online activation ect...

    Are you able to start a new game and save OVER the existing file? If so, there's no issue for me.

      It makes sense to the point of being almost obvious. The resell value of a game with no ability to start again from scratch is virtually nil.

      Pretty pathetic if you ask me, i won't be buying this until it hit's the bargin bin.

    This game is ALREADY a cash grab - it's just a bloated mini-game? So stuff it up your socking Capcom

    So EB are being shot down as a whole because one unamed store clerk has said so. Is that the official line from EB or just the opinion of some pimply fat kid with not prospects who is working a dead end retail job.

    Boycott capcom games in protest. They will never pull this shit again.

    Just lost my sale then!! Glad I read this, i was just about to go out and get it

Join the discussion!

Trending Stories Right Now